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Webinars and events can be powerful tools to generate interest in your products or services. They can also help attendees connect, learn more about specific topics from your experts, share their own knowledge, and even achieve a successful product launch.

Learn 21 powerful sales strategies your team can implement to convert more leads and increase sales.

Every business faces challenges. That’s particularly true when it comes to customer communication. Sometimes, just answering phone calls can seem like an insurmountable hurdle. The good news is that AI-assisted virtual receptionists can help.

How your customers perceive your business is critical. Managing that perception is what we call “branding.” Maintaining a positive brand image requires walking a tightrope and ensuring that every interaction and experience a customer has with your business is positive.

Switch from your current Virtual Receptionist, Chat, or Outreach Campaigns provider to Smith.ai and save 50% for two months!

Conversation analytics uses AI to analyze conversations and interactions to help improve the customer experience.

How much time do you spend screening potential leads? Chances are good it’s a considerable amount, and every minute you spend on non-billable time is essentially money lost. Lead screening is vital. It’s an important tool to help winnow out clients that might not fit with your firm, as well as to help identify potential conflicts of interest, build an accurate picture of the client’s situation, and more.

From e-commerce to software development, more and more businesses serve customers around the world. That’s great news for profitability and growth potential. However, it introduces serious challenges, particularly when it comes to communication. If you’re part of a global market, it’s essential to ensure that your business is available when your customers need you. That might mean handling phone calls at 2 AM or fielding emails at 8 PM, depending on where your office is located in relation to the customer. A 24/7 answering service can help. But why is it so important?

Building a legal practice from scratch is never simple. However, creating a client-focused practice with a limited budget can be particularly challenging. It’s critical to make informed decisions with the capital you have while reinforcing your commitment to client service and outstanding representation. Thankfully, you can do several things to help ease the financial strain while showing each client that they matter.