How to Handle New Clients Contacting Your Business on Facebook
June 16, 2021
In the early days of social media, it was often frowned upon for businesses to attempt to communicate with customers or market their brands through the platforms. However, as time has passed and social media has evolved, it has now become more of a multifaceted hub where everyone can connect—people, businesses, colleagues, organizations, groups, and most recently, even kids, thanks to Facebook’s upgrades for family-friendly messaging. What was once a major faux pas is now the very thing that is stumping many brands and keeping them from moving forward effectively.