The 10 Best U.S. VoIP Phone Providers for International Calling

2023-11-27

VoiP is nothing new. It’s been around in one form or another for several decades at this point. However, the technology continues to evolve to meet new and emerging business needs. For instance, once, domestic VoIP calling was all that was necessary. Today, that’s not the case.

We live in an increasingly interconnected world where you might need to talk to a customer in Japan one day and then connect with a business partner in Europe the next. Conventional VoIP providers cannot help here, but international VoIP services can.

Understanding VoIP

VoIP, or Voice over Internet Protocol, is the process of using Internet data lines to communicate via audio or video. Most VoIP providers offer domestic service, but you can add international calling for an additional fee. Some providers offer all-inclusive options that can save you money. The trick is to know which providers are worth your time. There’s little point in paying for international VoIP service only to find that your calls drop out or that your video or audio is plagued by lag. 

We’ve done the legwork and ranked the 10 best US VoIP phone providers for international calling, so you don’t have to worry about it. However, before you start comparing your options, it’s important to know what qualities and features to look for in a provider of choice. We’ll talk about how to choose a VoIP provider first, then rundown your options.

How to choose your international VoIP provider

As with anything, no two businesses have the exact same needs. However, when it comes to something like VoIP and other communications, there are certain features and standard elements that many companies will benefit from. These are the factors that will help you narrow down your search and could perhaps even inspire you to add your own considerations to the list. 

You’ll want to consider things like:

  • Know your needs. The most important thing is to know what your business needs in a VoIP partner. That can include things like scalability, reduced costs compared to conventional telephone services, call routing, call attendants, and more. Nail down what’s most important for your business (and your customers and/or business partners) so you can make an informed choice.
  • International calling rates and included features. Obviously, the more features you get for the money, the better. Some providers on this list include international calling to certain countries with their regular plans. Others just offer impressively low rates on international credits and services. Either way, check this out first and foremost since it’s your primary need. 
  • Reputation and experience. Although you don’t need the oldest, most-seasoned VoIP provider out there, you should choose a company that knows what they’re doing and that has a proven track record of success. All of the services on the list below are reputable and have proven themselves in their own right, but if you consider other services, you’ll have to check for yourself. 
  • Other features and solutions. It’s best to get a single VoIP provider that offers a comprehensive solution for a single monthly (or yearly) rate. If you have to manage this service for your business calls and that service for the occasional international call, it could become tedious. Get it all from one provider. 

There’s a lot more that you could consider, but these general features will help you focus on what matters to you. And now, let’s look at the best providers for your international calling needs. 

The 10 best VoIP providers for international calling

1. RingCentral

RingCentral has been a leader in Internet communications for a long time, although they got their start in faxing. Today, they offer several different solutions for residential and business VoIP, including plans that make international calling simple and affordable. Plans start at just $30 a month and go all the way down to $20 if you pay annually, so consider that when looking at your options. 

You will find advanced features when you choose an upgraded plan, but every single package comes with unlimited calling and messaging, as well as unlimited Internet faxing. You can even try it out for a couple of weeks to see what it can do. Customizable features ensure that you have the perfect communications solution, and their international calling services are among the best available. 

  • Price: $20 per month to start if billed annually
  • Free trial for 14 days 
  • SMS and MMS
  • Cloud hosting and auto-attendant
  • IVR
  • Customizable features
  • Intelligent call routing
  • Annual payment discounts available 

2.Phone.com

With phone.com, you’ll find some of the cheapest VoIP options for international calling. Base plans start at less than $12.74 per month and get 500 pooled minutes. You can also upgrade and spend a little more to get unlimited minutes, plus extras like call recording, analytics, and CRM integration, along with video conferencing with up to 100 participants.

For power users, the"Pro" package will be the best option, but many SMBs will find that the "Plus" package is right for them. It includes unlimited minutes, a phone number per user, and video conferencing with up to 25 participants.

  • Price: Starts at $12.74 per month
  • Base package starts with 500 pooled minutes
  • Low international calling rates for others
  • Customization options
  • Call recording
  • CRM integration
  • Intelligent calling features

3.Dialpad

Dialpad offers a lot of impressive VoIP solutions for those who want a simple platform. There are tons of AI-based voice intelligence features, including the ability to collect data from your calls to create goals and insights. You can sync contacts, enjoy easy mobile access, and find some of the lowest rates for plans available today. 

As for international calling, Dialpad doesn’t offer free calling, except to your home country, the U.S., and Canada. Credits are available for other international calls at impressively low rates, though, which is what puts them on the list. Plus, their system is easy to use, no matter where in the world you’re calling. 

  • Price: $15 per month
  • Free trial for 14 days
  • Mobile-friendly app and platform
  • AI voice intelligence
  • Unlimited calling
  • Voicemail transcriptions
  • Real-time analytics
  • Cheap international calling rates

4. 8x8 

8x8 is revolutionizing the way people think of VoIP. There are a variety of plans that this provider offers, along with a wide variety of features and included options for calling plans. Their X2 plan is the entry-level option, and you can find high-end plans for less than you expect, too. The platform includes AI and intelligent call routing, and you can upgrade to an all-in-one service platform that takes care of all of your calling, texting, and more.

8x8 has impressive plans and great call quality for international calling to dozens of countries around the world. Their automatic bandwidth adjustments and premium uptime ensure that your communications are clear, no matter how far across the globe you’re calling. It also integrates with other tools you use and when you pay annually, you’ll get a deal on the subscription rates. 

  • Price: Price available by quote only
  • Free trial for 30 days
  • Integrates with other software easily
  • All-in-one plans available
  • Unlimited calling to 14 countries
  • HD video and audio conference calling
  • SMS and MMS
  • Intelligent call routing and auto-attendant features
  • International calling plans with superior quality 

5.GoToConnect

GoToConnect is a dynamic VoIP provider that’s got plenty of great international calling solutions. Plus, every plan comes with unlimited calling and messaging, including MMS and SMS, so you’ll never have to worry about running out of credits or being charged for overages. The international options are impressive — free international calling to 50+ countries and some of the lowest rates available for others with the Standard plan (not with the Basic plan).

GoToConnect makes it easy to call internationally and if you’ve got their phone system, there’s even a support video that shows you how to make international calls without any hassles. The plans also include other robust features, and there are several different customization options available. 

  • Price: Pricing available by quote only
  • Free trial: No
  • International calling available (per minute with the Basic plan, free to 50+ countries with the Standard plan)
  • Unlimited SMS, MMS, and calling
  • 800 numbers
  • One-click video conferencing
  • Built-in call flows
  • Auto attendants and intelligent call routing

6.Nextiva

Nextiva is a leader in VoIP solutions when you need something professional that’s not going to break the bank. There’s a 30-day trial that gives you the chance to see what this platform can do for you, as well. Nextiva includes unlimited faxing with all plans, and you can upgrade to get unlimited audio and international calling features, and still spend a lot less than you expect. 

You can enjoy free custom greetings, automated call routing, and plenty of customization and scalability options with this provider. You can sync contacts and even have access to advanced analytics to monitor your communications. When you want a professional solution that still fits the budget, this is the company to consider. 

  • Price: $18.95 per user, per month for Essential plan
  • Nextiva offers a 14-day free trial
  • Automated call routing and free greetings
  • Unlimited Internet faxing
  • Scalable plans available
  • Contact syncing
  • Automations
  • Integrated communications
  • Unlimited and premium plans available 

7.Grasshopper

Grasshopper is a newer service that offers a lot of great solutions, including access to a toll-free number so that you don’t have to worry about international or long-distance calls at all. You can also pay for international plans and their options start at just $14 per month for a single user. For teams, pricing starts at $28 per month for the Solo Plus package. They have impressive mobile and desktop apps, too. 

You can bring your number or choose a vanity number if you don’t want to go toll-free, and intelligent call routing and other AI ensure that your business always looks professional. Grasshopper can work on all mobile devices and desktop computers, so you never have to worry about paying extra for hardware — just use what you have. 

  • Price: $14 per month to start (1 user only)
  • Free trial available
  • US-based service available 24/7
  • Business texting and MMS
  • Toll-free and vanity number options
  • Call forwarding and voicemail
  • Voicemail transcription
  • Apps available for Android and iOS

8. Vonage

Vonage is another big name in VoIP that’s been around since the early days of Internet communications. They have a lot of great plans available that include international calling and you can even get numbers for over 50 different countries, allowing you to do business anywhere with VoIP when you choose Vonage. Premium plans also offer upgraded features if you want to spend a little more.

Of course, we have to mention the Vonage App Center, where you’ll find tons of great apps that will help you improve your business in various ways. They make it easy to call and get calls from anywhere, anytime, and the free trial lets you test it out for yourself. 

  • Price: $13.99 per user, per month
  • Free trial for 14 days
  • AI-enabled workflows
  • Intelligent call routing and management
  • Integrations through Vonage App Center
  • Multiple VoIP solutions for different industries and business sizes
  • International numbers available for 50+ countries (with Premium or Advanced plans)

9. Ooma

Ooma offers a whole new solution for VoIP and gives you the choice between using their devices with cheaper (or free) plans, or just subscribing to the VoIP solutions you need and bringing your own devices. Either way, you’ll enjoy access to premium plans for a lot less than you expect, with basic plans starting at less than $20 per month. There’s also a 30-day guarantee. 

Ooma integrates with other software and tools, as well as smart devices like Amazon Echo. Advanced features are available, including customized reporting and voicemail transcription, and intelligent call routing ensures that every call gets to the right place, no matter where in the world they’re calling from. 

  • Price: $19.95 per month
  • Guaranteed satisfaction (30 days)
  • AI and intelligent call routing
  • Customized communications
  • Direct routing
  • Mobile and desktop apps
  • CRM integration
  • Ooma devices include free basic access
  • International calling upgrade is affordable

10.CloudTalk

CloudTalk offers some great international calling solutions. This app was originally created for call centers, but today it can be used by any business that needs a robust calling solution for VoIP. As for international calls, you can call and get numbers for more than 140 countries, and you will even be able to use local number masking so that your calls don’t appear to come from out of the country. 

CloudTalk also has skill-based call routing, personalized greetings, and easy integration with the tools that you use. You can track texts, calls, and support tickets, set business hours for your VoIP auto attendant, and even get intelligent monitoring to keep tabs on your communications. 

  • Price: $25 per month
  • iOS and Android apps available
  • Voicemail and voicemail transcription
  • 3-way calling
  • Smart dialer/power dialer
  • International numbers and calling to/from more than 140 countries
  • Click-to-call capabilities
  • Automated call routing and intelligent auto-attendant features
  • Scalable plans available 

Or leave the calls, chats, and more to the dedicated receptionists at Smith.ai

Of course, even with the best VoIP solutions, you’ve still got to be there to field the calls and respond to the messages that come in. However, there is another option. When you partner with the dedicated virtual receptionists at Smith.ai, you’ll be able to let us field the calls, chats, messages, and more, while you focus on running your business. 

We offer 24/7 solutions for phone calls, live website chat, and plenty of other services like lead intake, scheduling, and so much more. Plus, we’ll help you craft the perfect strategy so that we can manage it all seamlessly. 

To learn more, schedule a consultation to learn how the 24/7 virtual receptionists at Smith.ai can make your communications simpler, no matter where in the world you’re calling. You’ll also find us at hello@smith.ai or (650) 727-6484. 

 

Tags:
Apps and Software
Written by Samir Sampat
Samir Sampat is a Marketing and Events Associate with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

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