Smith.ai Named One of the Best Answering Service Companies of 2021 by Digital.com

Elizabeth Lockwood

We are incredibly proud to announce that Digital.com has named Smith.ai as one of the best answering service companies of 2021! Our team is truly honored to be recognized for our outstanding answering services that have enabled small businesses across the globe to connect with clients, convert new prospects, and achieve the success they've always envisioned. 

What is Digital.com?

Digital.com is a notable independent review website for tools, products, and services that are designed to help small businesses. Their dedicated team monitors thousands of online reviews and applies a uniquely designed algorithm known as a sentiment analysis to ensure accurate, non-biased assessments for each and every tool, product, and service that companies might be inclined to purchase. These assessments are intended to provide small business owners with the reassurance they need to choose the best possible products and services.

We at Smith.ai understand how difficult it is for small business owners to find reliable services that they know they can trust. That’s why we’re so appreciative and humbled to be highlighted by Digital.com for our remarkable answering services. We're incredibly proud to know that so many of our clients have rated our services so highly, demonstrating that they are not only satisfied with our services, but that they would recommend them to others looking for a reliable answering service as well.

What makes Smith.ai’s answering services unique?

Since day one, Smith.ai has been dedicated to offering dependable answering services to small businesses, ranging from mom-and-pop shops to solo law firms. For years, our answering services have given our clients across the country the comfort of knowing their business is well taken care of while they spend their time focusing on what truly matters: getting their productive work done. We are dedicated to offering affordable, reliable answering services. Our professional receptionists help businesses offer excellent customer service to their leads and clients, 24/7. Through our call, text, social media, and website chat answering as well as our appointment scheduling and after-hours and overflow answering service, we offer complete coverage how and when our clients need it.

Our live receptionists don't just pick up phone calls, respond to chats, and schedule appointments – they are also trained in sales and intake, as well as customer service, meaning they’re well-equipped to help Smith.ai clients connect with more leads and make more sales. From warm phone transfers and outbound call-backs to lead screening and sales assistance, Smith.ai's virtual receptionists act as an extension of any sales team, giving our clients the edge over their competition. On top of our comprehensive services, Smith.ai's unique pricing has a variety of plans to choose from, including an option to create custom plans, with no hidden fees, so our clients only pay for the services they want. Whether you're looking for phone coverage and chat answering or more extensive lead qualifying and capturing services, Smith.ai’s answering services are prepared to help you get the most out of your voice services, which is why Smith.ai has been ranked as one of the best answering service companies in 2021.

Satisfied Smith.ai clients

An effective, highly rated answering service can make all the difference. From free spam blocking to software integrations, our team goes the extra mile to make sure our loyal clients receive every ounce of success they deserve, whether that’s as simple as more satisfied callers or as complex as higher conversion rates. But don’t just take our word for it – hear what so many satisfied Smith.ai clients have to say about our award-winning answering services, like this recent five-star review from a solo law firm owner, for example:

Example five-star review for Smith.ai

Smith.ai is only able to be recognized as a leading answering service because our clients have taken the time to leave so many shining reviews for us. We cannot express our appreciation enough to our loyal clients for sharing their positive feedback with us. We’re so glad to have made such an impact on so many of the small businesses who rely on our services to keep their callers satisfied, their leads nurtured, and much more. We hope to maintain the highest quality standard for our customers and continue providing the same stellar answering services that has resulted in Smith.ai being named one of the best answering service companies. 

Try out Smith.ai today for free

Want to hear more from Smith.ai's satisfied clients? Read our reviews on Clutch.co. And, if you're not currently using Smith.ai, we urge you to try our highly acclaimed answering services yourself and see what you’ve been missing by signing up risk-free with our 14-day money-back guarantee. Your customers will thank you.

Elizabeth Lockwood

Elizabeth Lockwood is the content marketing associate at Smith.ai. She focuses specifically on writing and editing engaging articles, blog posts, and other forms of publication.

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