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The Anatomy of an AI Call: How Smith.ai Is Redefining What “Handled” Really Means

June 15, 2026

Over the past several months, Smith.ai has shipped four features that, together, change the landscape of AI call handling. Each one addresses a specific moment in the lifecycle of a call. Together, they define what a well-handled call looks like for you and your callers, from the first word to the moment the line goes quiet.
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The law firm's framework for evaluating AI receptionists

April 14, 2026

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Tailor intake to the right service for every lead that calls

April 13, 2026

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The Anatomy of an AI Call: How Smith.ai Is Redefining What “Handled” Really Means

June 15, 2026

Over the past several months, Smith.ai has shipped four features that, together, change the landscape of AI call handling. Each one addresses a specific moment in the lifecycle of a call. Together, they define what a well-handled call looks like for you and your callers, from the first word to the moment the line goes quiet.
Read more

Self-healing FAQs: Your AI Receptionist learns from every call

June 2, 2026

AI Receptionist helps you build a strong foundation for call handling with a more complete FAQ library.
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Now live: Transfers with the context your team needs

May 7, 2026

Improve call experience for your clients and your team with warm transfers.
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The law firm's framework for evaluating AI receptionists

April 14, 2026

A structured framework for choosing the right solution, and avoiding the wrong one. What law firms should test, ask, and watch for.
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Tailor intake to the right service for every lead that calls

April 13, 2026

Improve lead qualification with service-aware intake: capture the right data, reduce friction, and increase conversions.
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Before you buy an AI receptionist, write its job description

March 31, 2026

Get clear on what your business needs before buying in Part II of The Complete Guide to AI Receptionists.
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Not all AI receptionists are created equal

March 10, 2026

Discover the three tiers of AI call handling solutions and what your business needs to know before buying in Part 1 of The Complete Guide to AI Receptionists.
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New! AI Scheduling with Calendly + Smith.ai

October 23, 2025

Calendly is trusted by over 100k companies to manage their meetings. Now, you can bring that same scheduling power to your phone line with AI Receptionist.
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Now Live: Bilingual Spanish Support for AI Receptionist

June 5, 2025

Now supporting Spanish! AI Receptionist from Smith.ai can now detect and respond to Spanish-speaking callers automatically — no separate line or setup required. With bilingual AI and live agent support, businesses can deliver seamless, 24/7 service in both English and Spanish.
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