Easily Switch Who Answers Your Calls with "Redirect" SMS Command

At Smith.ai, we're here to help you run a better business by offering the best-quality, lowest-cost live answering service. We charge per call, not per minute, which means you're in control of your costs. Moreover, we make it even easier to cut down your costs by allowing you to instantly adjust who handles your calls — you or us. Want to adjust the number of calls we handle at any given time? It's as easy as changing your phone routing settings with a quick "redirect" text to our receptionists.

Receive Smith.ai Call Transfer Requests in Slack

We're excited to announce that Smith.ai now integrates with Slack, a widely used, cross-device messaging and collaboration tool. Your Smith.ai receptionists can now send incoming call transfer requests to a designated Slack channel, so no matter which device you're using (computer, tablet, or phone), you never miss an opportunity to take a call.

Smith.ai Now Integrates with Setmore Appointment Scheduling

At Smith.ai, we're constantly working to optimize the experience for you and your clients. One of the ways we do that is by integrating with all the most popular calendar software programs, so your calendar updates in real-time as soon as we book your appointments. Today, we're pleased to announce that we now integrate with Setmore, a popular appointment scheduling program.

Understanding the Differences Between Call Answering Services: IVR, Live Agents, and Call Centers

Does your business receive multiple calls throughout the day? It can often be difficult to handle those calls if you’re busy running the company. Many independent professionals and business owners seek call answering services to manage client calls and appointment booking requests. Find out the differences between automated answering services, call centers, and live answering services. We’ll help you decide upon the service that best fits your business needs.

How to Find Your Acuity Scheduling Public Calendar Links

We’re here to help you throughout your journey of growing your clientele and organizing your day. To keep your calendar organized, our virtual receptionists will need access to any scheduling applications you’re currently using. If you use Acuity Scheduling to manage your client appointments, we’ll need your calendar direct links to start booking appointments on your behalf. Here are a few tips for navigating your Acuity Scheduling dashboard and finding your calendar direct links.

Smith.ai Now Integrates with Rocket Matter Legal Billing & Management Software

Here at Smith.ai, we continually strive to improve and expand our features to better serve our clients. Whether you need appointment scheduling, live transfers of priority calls, or just a friendly U.S.-based receptionist to answer phones, we can help. We understand that integration with your current software is important, so we're happy to announce that Smith.ai now integrates with Rocket Matter.

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