Blog: Scheduling

Smith.ai Now Integrates with Harmonizely

Smith.ai Now Integrates with Harmonizely

You can now connect your Google, iCloud, and Office 365, FastMail, Zimbra, Zoho, or CalDAV calendars to Smith.ai using Harmonizely. Our receptionists will book appointments for your new leads, current clients, and anyone else when they call or chat your business.

Read more…

Smith.ai Now Integrates with Your Clio Calendar

Smith.ai Now Integrates with Your Clio Calendar

You can now connect your Clio calendar to Smith.ai, and our receptionists will book appointments for your new leads, current clients, and anyone else when they call or chat in.

Read more…

Smith.ai Now Integrates with Woven (and Google Calendar)

Smith.ai Now Integrates with Woven (and Google Calendar)

Smith.ai receptionists and web chat agents can now securely book appointments on your Google Calendar using Woven, an intelligent scheduling app. Set up this integration and use it to improve your workflow efficiency.

Read more…

How to Connect Smith.ai to iCloud (Apple) Calendar Using Calendly

How to Connect Smith.ai to iCloud (Apple) Calendar Using Calendly

Smith.ai receptionists for phone calls and live chat can now book appointments for you on your iCloud Calendar — the calendar that comes native with iPhones, iPads, and Mac computers. Skip the back-and-forth email follow up when you sync your Smith.ai account with your iCloud Calendar, using Calendly as a free go-between.

Read more…

Smith.ai Now Integrates with ZynCal, ZynBit’s Scheduling Assistant

Smith.ai Now Integrates with ZynCal, ZynBit’s Scheduling Assistant

ZynCal by ZynBit is an intelligent calendar that simplifies scheduling appointments and back-and-forth emails. Integrate ZynCal with Smith.ai to have new lead consultations and current client appointments booked directly from receptionists calls and live chats.

Read more…

Are All Live Chat Agents Real Humans?

Are All Live Chat Agents Real Humans?

When using live chat in a business, you'll need to have someone available to speak to prospective customers? Is it worth it? Do you have to have a human on hand at all times?

Read more…

What Features Make for the Best Online Chatbot?

What Features Make for the Best Online Chatbot?

Driving traffic to your website with online advertising is a guaranteed way to get some visitors to your site. The key to success is converting those visitors into leads who become qualified leads. Live chat is a proven strategy for increasing conversions and could be a point of leverage in your advertising efforts.

Read more…

Three Reasons to Add Live Chat to your Site When you Start Advertising Online

Three Reasons to Add Live Chat to your Site When you Start Advertising Online

Driving traffic to your website with online advertising is a guaranteed way to get some visitors to your site. The key to success is converting those visitors into leads who become qualified leads. Live chat is a proven strategy for increasing conversions and could be a point of leverage in your advertising efforts.

Read more…

How Live Chat Fits into your SMB Growth Strategy

How Live Chat Fits into your SMB Growth Strategy

Does your small business have a growth strategy? Of course, every business would like to grow, increase revenue and maximize profits. Can live chat fit into that growth? Can it be a driving force in your growth strategy?

Read more…

How to Use Live Chat to Promote New Products and Services

How to Use Live Chat to Promote New Products and Services

Live chat can often be thought of in a reactionary fashion. It's there when called upon, but not an active tool for promoting growth. However, when you are marketing a new launch or product, your live chat can be your best friend. This article shares how live chat helps in promoting new offers.

Read more…

Five Live Chat Mistakes to Avoid When Chatting With New Sales Leads Online

Five Live Chat Mistakes to Avoid When Chatting With New Sales Leads Online

A new lead is something you don't want to mess up. When using live chat, you have a great opportunity to educate, serve and qualify leads to move to the next step in the process. Here is the best way to approach live chat to ensure everything progresses smoothly.

Read more…

Can Customers Tell Your AI Chatbot Isn't Staffed By a Live Person?

Can Customers Tell Your AI Chatbot Isn't Staffed By a Live Person?

One reason to hesitate in using chatbots is the fear that a customer will know it's a bot and therefore ignore any interaction. This article explores whether customers can really tell and if it matters.

Read more…

How Automated Chatbots Work to Increase Customer Service

How Automated Chatbots Work to Increase Customer Service

If you’re serious about growing your business, one of the most important areas you need to invest in is customer service. After all, loyal customers form the base from which your business will grow. So how do automated chatbots work to increase customer service?

Read more…

How Live Chat Addresses Small Business Customer Service Challenges

How Live Chat Addresses Small Business Customer Service Challenges

If you’re serious about growing your business, one of the most important areas you need to invest in is customer service. Can live chat help? Can you become a better client advocate through live chat? Check out this article to see how live chat addresses some of the challenges in customer service inherent in small business.

Read more…

How to Retain Customers with Live Chat

How to Retain Customers with Live Chat

Business growth is driven by one major factor - your ability to retain customers. According to research, customer acquisition is 5 to 25 times more expensive than customer retention (depending on your industry). How does live chat help with retention?

Read more…

How Automated Chat Bots Work to Increase Sales

How Automated Chat Bots Work to Increase Sales

Much has been written about how chatbots are revolutionizing customer service and helping businesses grow. But do you know that chatbots can also help you increase sales?Revenue growth is constantly on the mind of small businesses, and implementing live chat can have a direct impact on growth.

Read more…

How Automated Chatbots Work to Increase Customer Satisfaction

How Automated Chatbots Work to Increase Customer Satisfaction

If you’re serious about growing your business, one of the most important areas you need to invest in is customer service. After all, loyal customers form the base from which your business will grow. So how do automated chatbots work to increase customer satisfaction?

Read more…

How to Get Started with Live Chat

How to Get Started with Live Chat

When considering implementing live chat, it’s easy to get distracted and never move forward. This article will cover the basics on what you need to think about to get started right away.

Read more…

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

Web visitors commonly try to use the live chat widget on lawyers' websites to get free legal advice. Smith.ai Live Chat offers a "legal disclaimer" option and live, expert receptionists to turn questioners and tire kickers into qualified leads. Learn how Live Chat can maintain clear ethical boundaries and control of the conversation.

Read more…

Google’s CallJoy vs CallRail, ZipWhip, and Smith.ai

Google’s CallJoy vs CallRail, ZipWhip, and Smith.ai

Google recently launched CallJoy, an “easy-to-use phone technology platform for small businesses.” How is it different than similar progrms, including CallRail, ZipWhip, and Smith.ai? We compare them and give some tips on using CallJoy alongside Smith.ai.

Read more…

Featured Posts

Categories