Blog: Qualified Leads

Sam Glover Hosts Smith.ai's Maddy Martin on Lawyerist Podcast

Sam Glover Hosts Smith.ai's Maddy Martin on Lawyerist Podcast

On a recent episode of the Lawyerist Podcast, Sam Glover and Maddy Martin discuss Smith.ai as an effective screening and scheduling solution for small firm lawyers whose potential clients value responsiveness by phone and online.

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Customer Screening Magic

Customer Screening Magic

Client screening revolves around a simple concept: don’t work with someone who does not fit your business. Jon Tobin, founder of Counsel for Creators LLP, explains how to determine your ideal clients, why and how to screen your potential clients, and what to do if your new lead doesn't fit your criteria.

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How to Sell Live Chat to Local Businesses

How to Sell Live Chat to Local Businesses

Local businesses have specific needs and can benefit in unique ways from implementing live chat. If you are a reseller, live chat can be a great option in your toolkit to offer businesses.

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How SMBs Improve Online Marketing Results with Chatbots

How SMBs Improve Online Marketing Results with Chatbots

Online marketing is often challenging for small companies that don't have massive budgets. When you are an SMB using digital marketing for lead generation, any advantage you can get is critical.

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Is Web Chat HIPAA Compliant?

Is Web Chat HIPAA Compliant?

Security issues are a major question today with the rise of hacking and data breaches. When using live chat, make sure you understand the best protocols for HIPAA compliance and reduce the risk in your company.

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VIDEO: Smith.ai & Lawmatics Webinar: Growth Tactics for the Modern Law Firm

VIDEO: Smith.ai & Lawmatics Webinar: Growth Tactics for the Modern Law Firm

In this webinar recording, Smith.ai's Maddy Martin and Matt Spiegel, the co-founder and CEO of Lawmatics, discuss how modern law firm owners can convert more leads by outsourcing and automating the right processes.

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Does Your Business Need 24/7 Live Chat Support?

Does Your Business Need 24/7 Live Chat Support?

If your small business is already using live chat effectively, you may consider whether 24/7 live chat support is right for you, or if chatbots will serve you best for after-hours web conversations.

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How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

Web visitors commonly try to use the live chat widget on lawyers' websites to get free legal advice. Smith.ai Live Chat offers a "legal disclaimer" option and live, U.S.-based expert receptionists to turn questioners and tire kickers into qualified leads. Learn how Live Chat can maintain clear ethical boundaries and control of the conversation.

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WEBINAR: Generate & Capture Web Leads: How to Attract, Filter & Convert The Best Potential Clients for Your Law Firm

WEBINAR: Generate & Capture Web Leads: How to Attract, Filter & Convert The Best Potential Clients for Your Law Firm

Is your law firm's marketing and intake working to filter out undesirable clients and capture only the best leads? Learn how to improve your firm's processes in this webinar with Attorney Sync's marketing director Kelly Street.

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Smith.ai Client Conor Malloy of Chi City Legal Shares Lean, Automated Marketing Tactics for Small Businesses

Smith.ai Client Conor Malloy of Chi City Legal Shares Lean, Automated Marketing Tactics for Small Businesses

Smith.ai client Conor Malloy of Chi City Legal, LLC shared his playbook for small businesses looking for lean, effective marketing tactics and automated workflows today on IMPACT Branding & Design's Inbound Success podcast with Kathleen Booth. Tune in or read the transcript!

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WEBINAR: Improve Your Law Firm's Responsiveness

WEBINAR: Improve Your Law Firm's Responsiveness

Tune in to hear Maddy Martin, Smith.ai's head of marketing and partnerships, discuss ways to improve your responsiveness to potential clients interested in working with your law firm.

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Understanding Smith.ai's Integrations: Connect Your Contacts, Calendar, Invoices, and More

Understanding Smith.ai's Integrations: Connect Your Contacts, Calendar, Invoices, and More

Smith.ai has long been known for its integrations with contact management (CMS/CRM), business management, marketing, ticketing, calendaring, and billing software. We prioritize integrations because they drive efficiency. When your records, calendar, support tickets, invoices, and intake forms are synced with Smith.ai, you can spend less time on data entry and post-call follow-up work, which leaves you free to focus your valuable time on revenue-generating work. Now, you can see every integration partner on one handy page. It's never been easier to take full advantage of Smith.ai's integrations. Learn more about currently available integrations and how integrations work at Smith.ai.

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How to Integrate Smith.ai with Filevine

How to Integrate Smith.ai with Filevine

Do you use or are you considering using Filevine case management software? Explore the core features of Filevine and see how your Smith.ai receptionists can work with your Filevine forms and calendar to bring greater efficiency to your law practice.

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How to Use Smith.ai Virtual Receptionists for Lead Qualification & Intake

How to Use Smith.ai Virtual Receptionists for Lead Qualification & Intake

Are you getting the most out of your Smith.ai service? Our virtual receptionists are capable of so much more than answering and transferring your calls, taking messages, and scheduling appointments. Notably, we can handle all of your lead qualification and new client intake. Here, we explain how this works, and how your business benefits.

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17 Things Smith.ai can do for your business in 2017

17 Things Smith.ai can do for your business in 2017

Smith.ai’s virtual receptionist service has grown tremendously in the past year. Refining our existing features — and developing new ones to meet your needs — has kept us busy as we step into 2017. The list of things that our virtual receptionists can do for you and your business is ever-growing, but, in the spirit of ‘17, here are 17 of the most important ways our expert receptionists can assist you in the year ahead.

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Why Smith.ai is the right choice for your law practice

Why Smith.ai is the right choice for your law practice

We’ll be blunt: Smith.ai is the right answering service for your boutique law practice. Our friendly, professional, virtual receptionists are here to support you in running your firm to its fullest potential. Your receptionists will be US-based. You will not be charged per minute, but rather per call. Included in your call plan are a wide variety of features designed specifically to help you optimize your day, and manage incoming phone calls as efficiently and effectively as possible. The receptionists at Smith.ai strive to project the image you want for your business. Rest assured we are collecting and handling your clients’ information with the highest degree of professionalism.

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Distracted by Your Phone? It’s Time for a Phone Answering Service

Distracted by Your Phone? It’s Time for a Phone Answering Service

Telephone calls are distracting. Plus, when you are a busy professional, they can get in the way of you making money. That’s part of the reason Smith.ai created its phone answering service. We want to help save you from spending all your time answering calls. Of course, we think fewer telephone distractions are important, but what does the Internet think?

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Calendar Integration: Booking appointments for you and your clients!

Calendar Integration: Booking appointments for you and your clients!

At Smith.ai, we work with you to improve and grow your business. One way we do that best is by helping you maximize efficiency. Unfortunately, for many pros, scheduling appointments and efficiency do not go hand in hand. Thankfully, Smith.ai receptionists can do more than answer phone calls and field basic questions; we can schedule appointments for you too!

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Supercharge your Current VoIP Phone Setup

Supercharge your Current VoIP Phone Setup

Do you love cloud-based calling, but wish you could have a real person to answer the phone? Smith.ai has the solution. Many businesses use virtual phone solutions such as RingCentral or Google Voice for cloud-based VoIP calling — Smith makes it easy to add a receptionist to answer those calls.

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Smith.ai Is Giving Thanks

Smith.ai Is Giving Thanks

At Smith, we like to help busy professionals save money and time. We believe this is the best way to help business grow. So, while many businesses prepare for the holiday season by offering Black Friday, Small Business Saturday, and Cyber Monday deals, we thought it was time for us to do the same.

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