Blog: Call Forwarding

How to Forward Calls from Dialpad to Smith.ai

How to Forward Calls from Dialpad to Smith.ai

Dialpad customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.

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Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast

Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast

Tune in to hear Smith.ai cofounder and chief design officer Justin Maxwell speak with Sam Glover and Aaron Street, hosts of the mega-popular Lawyerist podcast. Did you know Smith.ai's receptionists can instantly call back your web form leads? Learn more about that and other ways we bring efficiency to solo and small law firms in this episode, which aired today.

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How to Forward Calls from Grasshopper to Smith.ai

How to Forward Calls from Grasshopper to Smith.ai

Grasshopper customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.

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How to Forward Calls from Phone.com to Smith.ai

How to Forward Calls from Phone.com to Smith.ai

Phone.com users, here's how to forward your calls to your Smith.ai receptionists.

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Easily Switch Who Answers Your Calls with "Redirect" SMS Command

Easily Switch Who Answers Your Calls with "Redirect" SMS Command

At Smith.ai, we're here to help you run a better business by offering the best-quality, lowest-cost live answering service. We charge per call, not per minute, which means you're in control of your costs. Moreover, we make it even easier to cut down your costs by allowing you to instantly adjust who handles your calls — you or us. Want to adjust the number of calls we handle at any given time? It's as easy as changing your phone routing settings with a quick "redirect" text to our receptionists.

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Forwarding Your Current Google Voice Number to Smith.ai

Forwarding Your Current Google Voice Number to Smith.ai

Smith.ai is able to easily integrate with many existing VoIP solutions. Follow the instructions below to begin forwarding your existing Google Voice number to your new Smith virtual receptionists.

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17 Things Smith.ai can do for your business in 2017

17 Things Smith.ai can do for your business in 2017

Smith.ai’s virtual receptionist service has grown tremendously in the past year. Refining our existing features — and developing new ones to meet your needs — has kept us busy as we step into 2017. The list of things that our virtual receptionists can do for you and your business is ever-growing, but, in the spirit of ‘17, here are 17 of the most important ways our expert receptionists can assist you in the year ahead.

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Setting up Smith.ai with your existing Google Voice account

Setting up Smith.ai with your existing Google Voice account

Forwarding an existing Google Voice number to Smith.ai is a free and easy way to set up your business line and begin using your virtual receptionist service.

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Customize your after-hours voicemail message

Customize your after-hours voicemail message

Receiving calls after-hours is inevitable. Though you may not be available to answer customer calls, making the best impression possible is essential to retaining current customers and landing potential new leads. Smith.ai's virtual receptionist service is dedicated to your success, even after business is done for the day. Never worry about callers reaching your after-hours voicemail and being met with a generic, impersonal greeting. You can provide Smith.ai with an audio file (ideally no longer than 30 seconds — people often hang up after that), and we will greet your callers with a custom voicemail message, for free.

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An Answering Service for Today’s Digital Nomad

An Answering Service for Today’s Digital Nomad

Recently I decided to take a two-week break from my time at Smith.ai to work remotely and get some much-needed R&R. Unfortunately for my friends and family, this quiet time also meant having to spend my time in a virtual cell phone dead zone. Leave it to the engineers at Smith to come up with a solution to my call answering needs. Introducing: Smith.ai voicemail to MP3.

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Want to keep your existing phone number? No problem.

Want to keep your existing phone number? No problem.

One question we frequently get is, “How can I keep my existing phone number?” Maybe you already have business cards printed, your number on a truck, or all your long-term clients already have it saved in their phones — and that number goes directly to your cell phone.

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Which Call Answering Solution Will You Choose?

Which Call Answering Solution Will You Choose?

At Smith, we love options! Not just because they keep our engineers busy, but because they allow us to build the perfect solution for our Pros. Since we’ve launched, we’ve had the incredible opportunity to build a variety of customizations to meet some unique call answering needs. Because the list just keeps growing, here is where you can go to find them all:

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Supercharge your Current VoIP Phone Setup

Supercharge your Current VoIP Phone Setup

Do you love cloud-based calling, but wish you could have a real person to answer the phone? Smith.ai has the solution. Many businesses use virtual phone solutions such as RingCentral or Google Voice for cloud-based VoIP calling — Smith makes it easy to add a receptionist to answer those calls.

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How Smith Can Make You a Better “Virtual” Lawyer

How Smith Can Make You a Better “Virtual” Lawyer

If you’re a lawyer, you have probably heard or read about virtual practices. In fact, according to results from the BA Legal Technology Survey Report, there’s a chance you may already be in one. In 2013, 5% of attorneys defined their practice as “virtual”. For those lawyers and anyone else considering a leap into the virtual world, Smith.ai is the perfect solution.

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Using Conditional Call Forwarding with Your Smith.ai Number

Using Conditional Call Forwarding with Your Smith.ai Number

Smith.ai is designed to be your comprehensive call answering solution, but it is easy to use conditional forwarding to forward some incoming calls to your cell phone to your Smith receptionist. You can set up your phone to forward all calls, or only so calls to your Smith number will ring your cell phone, except in certain situations (depending on carrier). To get started, grab your personal Smith number and follow these easy steps:

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