Blog: Business Education

Today, there are a lot of options to outsource your business communications. Call centers, answering services, virtual receptionists—it can be hard to keep up. The latter two are more similar than not, but call centers are a completely different entity. Before we get into the criteria that you’ll want to include in your search for a good answering service, let’s take a closer look at the differences between these services and which is best for your needs.

In the business of flooring, you spend a lot of time on the sales floor, on the phone, and even on the job site in some cases. If you could free up your time in some way, how much more could you get done? Plus, what about all those calls that go unanswered when you’re not available?

If you’re in the business of landscaping and gardening, you probably don’t spend a lot of time by the phone. And even if your mobile device is right in your pocket, you might not be clean enough to reach it when a call comes through. Whatever the case may be, an industry like landscaping can really benefit from having someone always available to answer the phones.

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An answering service is an integral part of any business that wants to keep up (and keep in touch) these days. This partnership can help your business grow in several different ways, from increasing leads and conversions to reducing the costs associated with customer service and phone support. Of course, not all answering services are created equal and you’ll want to make sure that you take the time to find the best one for your needs.

Nearly half of the world is on social media, including your future clients. And if you want to connect with them, you should be, too. LinkedIn is one of the best social media platforms your business could use to find those clients. With over 700 million work-minded members, your business is bound to get a bite if you cast a line. However, there is a catch (no pun intended): Your business will compete with over 55 million other companies hoping to attract leads on LinkedIn. So to make it easy for leads to discover your business, you should consider creating and running ads.

In the business of construction, communication is everything. Leads are your bread and butter and missing even one phone call could cost you some great jobs and potential contracts. Therefore, you must take the time to find an answering service that can assist you. These services come in all shapes and sizes and can do everything from answering calls to scheduling appointments and beyond.

It can be difficult to prioritize mental health in remote workplaces. Our article covers the warning signs of struggling mental health in remote teams and ways to support employees.

If you are in charge of a law firm, you likely have a lot on your plate with client cases and all that those entail. You’re spending hours on research, interviews, preparations, and other activities to get clients and the case you’re representing ready for court. In the legal field, services are in high demand and attorneys like you need to be able to dedicate time to clients. That may mean outsourcing things like an answering service to ensure that you never miss a lead, but don’t have to be tied up on the phone all the time.