AI CALL ANSWERING
Meet AI Receptionist
AI and live human agents work together to capture every inbound call with all the details you need to create satisfied customers.
- 24/7 call answering by AI voice agents
- Customizable call playbooks & FAQs
- Human receptionists on standby
- Lead screening & intake
- Appointment scheduling
- 5,000+ software integrations
- Bilingual in English & Spanish
Create an AI Receptionist now
Watch Demo
Get started
Start today! Plans from $97.50/month.
Versatile Call Handling
AI answering customized for your industry
AI Receptionist is flexible to fit your industry and use case. Serve new leads and existing clients on the same line with your own customized call playbooks.
AI Receptionist helps a caller seeking assistance with a plumbing emergency.
An existing client calls their law firm and AI Receptionist captures every detail.
Operating at a vet clinic, AI Receptionist triages a request from a concerned pet owner.
DIY Demo
Experience AI Receptionist
Be the caller: Ring our demo lines to interact with AI Receptionist live and hear samples of how calls can be handled.
Call our law firm demo
Inquire about their legal services, consultation availability, or fees.
Call our home contractor demo
Try asking about available services, scheduling, or pricing.
AI Receptionist Dashboard
Understand your callers
Real-time insights help you see the bigger picture of your inbound calls. Detailed call summaries, recordings, and transcripts keep you in the loop.
- Quickly learn more about who’s calling you, when & why
- Easily see & hear how your calls were handled
- Get notified of new calls instantly or daily
- Connect to your CRM for automatic updates
AI RECEPTIONIST
Product features
CUSTOM INSTRUCTIONS
Custom Call Playbooks
AI Receptionist handles qualified leads, existing clients, vendors, and other callers differently, based on the instructions in your custom call handling playbook. It asks questions and collects information per your instructions, making follow-up easy.
Existing Clients
Existing Clients
Expedite service by routing current customers to speak directly with your team, schedule an appointment, or simply leave a message.
Qualified Leads
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Qualified Leads
After automated intake, prompt potential new clients to book a consultation or transfer them directly to your sales team.
Spam Calls
Unknown Callers
Take a message and avoid wasting time on solicitations or spam. Allow salespeople and other callers to leave a message.
end-to-end integrations
Pipe new calls directly into your existing business tools
Get real-time syncing with over 5,000 integrations — qualified callers can trigger custom outcomes that immediately impact your business day.
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KEY FEATURES
Our core features make everyday easier
With 10+ years in business, we’ve learned through millions of calls what matters most to customers and callers alike.
24/7 Availability
Never miss an inbound call, whether you’re on the job or on vacation.
AI-Led, Human Supported
Professional human receptionists are available to step in when AI isn’t equipped to help.
Custom Call Handling
Easily craft call playbooks that fit your business needs without the need for code or complicated decision trees.
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Streamlined Operations
Native and custom integrations are available to connect AI Receptionist with your current systems without manual work.
Caller Insights
Access call stats, summaries, transcripts, and recordings on demand, at no additional cost.
Predictable Billing
Know your monthly budget for calls with per-call pricing — not per-minute.
Free Spam Filtering
We block spam at no charge, so you only pay for calls that matter to your business.
Simple Setup
Create your own AI Receptionist and start taking calls in 15 minutes or less — no sales process required.
AI RECEPTIONIST PRICING
Pricing that scales with you
All plans include our 30-day money-back guarantee. Setup in minutes.
Enterprise
Custom
Get tailored pricing
(As low as $1.50 per call)
Custom pricing based on needs
All Plans Include
Lead Qualification & Intake
English & Spanish Fluency
24/7 Human Agent Backup
Free White-Glove Setup
Free Spam Blocking
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Rich Business Insights
Live Customer Support
Call Recordings & Transcripts
FREQUENTLY ASKED QUESTIONS
Questions you might have
Direct answers to your most pressing questions about our services.
About the AI Receptionist
What is AI Receptionist, and how does it work?
AI Receptionist is a call answering solution that listens, transcribes, and responds to calls, escalating to a human when needed — the first AI-led phone answering service with 24/7 human support.What types of calls can AI Receptionist handle?
AI Receptionist screens leads, books appointments, blocks spam, and escalates complex calls to a human receptionist, delivering 24/7 complete coverage.Will callers know they are speaking to AI?
Yes. AI Receptionist uses a conversational voice, and businesses can customize greetings to introduce the service transparently and professionally.
Human Receptionist Involvement
Who are these human receptionists?
We employ 500 Virtual Receptionists across North America who are rigorously trained to handle a wide range of call scenarios across industries and applications. They work from quiet home offices to give you the experience of an in-house staff person, with none of the "call center" vibe.Can I customize when calls escalate to a human receptionist?
Yes. Escalation rules are built into your call handling playbook and tailored to match your business needs.How smooth is the transition between AI and a human receptionist?
Transitions are seamless, AI Receptionist will always inform the caller before connecting them to a human agent, avoiding cold transfers and jarring experiences.
Billing, Pricing, and Value
How is billing structured for AI Receptionist?
Smith.ai offers simple per-call pricing with no setup fees, no contracts, no spam charges, and a 30-day money-back guarantee for risk-free signup. Subscribe month-to-month and cancel anytime.Is there an extra fee when a call escalates from AI to a human receptionist?
No. Human escalation is included with every AI Receptionist subscription. Smith.ai is the first AI-first answering service that provides 24/7 human support.How does AI Receptionist save businesses money compared to hiring in-house staff?
AI Receptionist offers 24/7 call handling without hiring, training, or managing staff — reducing overhead while ensuring no missed calls.
Quality, Security, and Integrations
How does Smith.ai ensure call quality with AI Receptionist?
Every call is recorded and transcribed, providing a clear, verifiable record for quality assurance, training, and business documentation.Is caller data secure with AI Receptionist?
Yes. Smith.ai follows strict security protocols including encrypted storage for call recordings and transcripts.Can AI Receptionist integrate with my CRM and other tools?
Yes. AI Receptionist natively integrates with Salesforce, HubSpot, Clio Grow, Clio Manage, plus 5,000+ apps either natively, or through Zapier and Make.
EASY ONBOARDING
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 30 days risk-free with our money-back guarantee.
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