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Your AI Front Desk
Intelligent call handling powered by AI—fully staffed 24/7 and built to scale as you grow.
Answer, qualify, and win more business with an AI Receptionist you can train, test, and trust to handle your calls professionally — your way, to your standards. Then go live for free.
Smith.ai is going to save you so much time, really screen clients, and get to the chase — and also provide a great experience for those calling your business.
Carol O’Connor CadizO’Connor Cadiz Accident & Injury Law
For me, the main thing is how user-friendly everything is. I have noticed a faster response in getting back to potential clients, screening them, and having them come into the office to get started.
Our AI answering service costs a little bit more because it does a lot more.
Unlike others offering AI that stops at answering basic questions (assuming they even get them right, which most don't), you can trust us with your business' reputation.
First, we have humans in the loop. With our AI Receptionist, your calls are always handled by our AI first, but if something complex comes up, the call can be transferred to a live North America-based receptionist — any time, day or night. This built-in human backup ensures your callers get the help they need while you never get interrupted. It's the perfect blend of efficiency and reliability.
Second, our system is designed specifically to qualify your leads based on our industry-leading experience answering over 20 million calls for businesses in the past 10 years. So yes, it's a bit pricier than the competition — because we're committed to making every interaction exceptional.
Every call answered by your AI Receptionist counts toward your call quota by default. Smith.ai offers AI Receptionist customers an allowance to remove up to 10% of their calls from their bill each billing cycle to account for selected spam calls. Calls from 20 million+ known spammers are automatically filtered out by our system before your AI Receptionist answers, and these calls do not count toward your quota. You can learn more about this here.
With technology! Our system automatically blocks over 20 million spam and robocalls from ever getting through. If a new spam number does get through, you can mark it as spam to automatically block the caller and add it to your spam list, so it can't get through ever again.
No. AI Receptionist is a month-to-month service. This means there aren't any long-term contracts. You pay for the AI Receptionist service each month. If you ever cancel, we need 30 days' notice, and then you're done. And we will miss you.
Yes, at any time. We make it easy. If you would like to change your plan, just email support@smith.ai. We'll start billing for your new plan the next month.
Because unlike per-minute services, our success is aligned with your success. Billing per call means there's no mystery accounting involved. You're trusting us to represent your business. We're optimized for the exact right length of calls, not more or less. Per-minute services work opposite to your needs; they want to maximize your call length while you want to minimize your call time.
Do you want your business to succeed? Well, good. We do, too. A successful business can't afford to miss a single lead or sales opportunity. (By the time you call them back, they've likely found someone else… or if they're really bad, they'll leave a negative review because you didn't answer.) Our AI Receptionist isn't just another AI; it's the only one on the market designed specifically for lead qualification and on-demand escalation to Smith.ai's 24/7 Live Agent Network. If your callers need more than our AI can handle, AI Receptionist can immediately transfer them to an experienced live agent at your discretion. No missed calls, no frustrated customers — just flawless support. And here's the best part: it's a fraction of the cost of an in-house receptionist, yet it works 24/7 and never takes a lunch break. So, you're not just paying for an answering service; you're investing in a solution that's always on, always reliable, and always working for you.
We offer volume discounts and can create a custom plan to suit your high-volume needs. Please book a free consultation with our team.
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Not sure which plan fits?
Talk to our team. We’ll help you find the right volume and commitment for your goals.
Intelligent call handling powered by AI—fully staffed 24/7 and built to scale as you grow.
Answer, qualify, and win more business with an AI Receptionist you can train, test, and trust to handle your calls professionally — your way, to your standards. Then go live for free.
Free
Try it and trust it first. $0 mo 25 calls/mo ($3.00/call after that)
Our 6-month plan delivers the same enterprise experience at a better rate. Talk to us
Looking for a custom plan?
We can build something that fits your call volume and workflows. Talk to us
Feature guide
A closer look at every feature
Call volume
Feature
Free
Pro
Enterprise
24/7 call handling
Included
Included
Included
Included calls /mo
25
75 150 300
300 500 1000+
Test calls /mo
25
75 150 300
300 500 1000+
Simulated calls /mo
50
150 300 600
600 1000 2000+
Cost per extra live call
$3.00
$2.00 $1.80 $1.67
$1.67 $1.50 Custom
Customization
Feature
Free
Pro
Enterprise
Custom AI prompting
Not included
Not included
Included
Custom integrations
Not included
Not included
Included
Full-service setup & optimization
Not included
Not included
Included
Customer support
Feature
Free
Pro
Enterprise
Dedicated onboarding setup
Not included
Included
Included
Dedicated account manager
Not included
Included
Included
Live phone support
Not included
Included
Included
Live email support
Not included
Included
Included
Live chat support
Not included
Included
Included
Priority support
Not included
Not included
Included
A trusted partner
Smith.ai is trusted by 5,000+ businesses.
“Smith.ai is going to save you so much time, really screen clients, and get to the chase — and also provide a great experience for those calling your business.” — Carol O’Connor Cadiz, O’Connor Cadiz Accident & Injury Law. Read case study.
“For me, the main thing is how user-friendly everything is. I have noticed a faster response in getting back to potential clients, screening them, and having them come into the office to get started.” — Paulina Quiñones, Maria Jones Law Firm. Read case study.
“We’ve increased our sales profit by 60% this year from last year… Smith.ai has positively impacted us.” — Valentin Reyes, SummitPoint LLC. Read case study.
“AI Receptionist handles calls very professionally, and it makes clients feel like they’re being taken care of.” — Shannon Eberhardt, The Tax Chick.PRO
“Time and money are two resources that you lack when you first start a business. Smith.ai has definitely saved me on both ends.” — Dat Cao, Native Physical Therapy
Why does your answering service cost more than the competition?
Our AI answering service costs a little bit more because it does a lot more.
Unlike others offering AI that stops at answering basic questions (assuming they even get them right, which most don’t), you can trust us with your business’ reputation.
First, we have humans in the loop. With our AI Receptionist, your calls are always handled by our AI first, but if something complex comes up, the call can be transferred to a live North America-based receptionist — any time, day or night. This built-in human backup ensures your callers get the help they need while you never get interrupted. It’s the perfect blend of efficiency and reliability.
Second, our system is designed specifically to qualify your leads based on our industry-leading experience answering over 20 million calls for businesses in the past 10 years. So yes, it’s a bit pricier than the competition — because we’re committed to making every interaction exceptional.
Do spam calls count towards my quota?
Every call answered by your AI Receptionist counts toward your call quota by default. Smith.ai offers AI Receptionist customers an allowance to remove up to 10% of their calls from their bill each billing cycle to account for selected spam calls. Calls from 20 million+ known spammers are automatically filtered out by our system before your AI Receptionist answers, and these calls do not count toward your quota. You can learn more about this here.
How do you determine if calls are spam?
With technology! Our system automatically blocks over 20 million spam and robocalls from ever getting through. If a new spam number does get through, you can mark it as spam to automatically block the caller and add it to your spam list, so it can’t get through ever again.
Do I have to sign a contract?
No. AI Receptionist is a month-to-month service. This means there aren’t any long-term contracts. You pay for the AI Receptionist service each month. If you ever cancel, we need 30 days’ notice, and then you’re done. And we will miss you.
Can I change my plan?
Yes, at any time. We make it easy. If you would like to change your plan, just email support@smith.ai. We’ll start billing for your new plan the next month.
Why do you bill by the call?
Because unlike per-minute services, our success is aligned with your success. Billing per call means there’s no mystery accounting involved. You’re trusting us to represent your business. We’re optimized for the exact right length of calls, not more or less. Per-minute services work opposite to your needs; they want to maximize your call length while you want to minimize your call time.
How is this worth it?
Do you want your business to succeed? Well, good. We do, too. A successful business can’t afford to miss a single lead or sales opportunity. (By the time you call them back, they’ve likely found someone else… or if they’re really bad, they’ll leave a negative review because you didn’t answer.) Our AI Receptionist isn’t just another AI; it’s the only one on the market designed specifically for lead qualification and on-demand escalation to Smith.ai’s 24/7 Live Agent Network. If your callers need more than our AI can handle, AI Receptionist can immediately transfer them to an experienced live agent at your discretion. No missed calls, no frustrated customers — just flawless support. And here’s the best part: it’s a fraction of the cost of an in-house receptionist, yet it works 24/7 and never takes a lunch break. So, you’re not just paying for an answering service; you’re investing in a solution that’s always on, always reliable, and always working for you.
Do you offer discounted plans?
We offer volume discounts and can create a custom plan to suit your high-volume needs. Please book a free consultation with our team.
Ready to talk?
Tell us about your business and schedule a call with our team.
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