Blog: Business Education

As technology has evolved, so have the tools available to us. Wireless earbuds aren’t as new as they used to be, but they’re still something that a lot of people aren’t familiar with. For iPhone users, the AirPods are the perfect solution to hands-free communication that’s not tethered to a desk or another device. Of course, making the most of those AirPods is a whole different conversation. Although it seems simple enough to pop in the buds and start taking (and making) calls, there’s a lot to learn with these little gems.

Boosting your sales funnel helps you convert your leads. You can find helpful tools to attract customers, no matter what your budget is.

With the popularity of Zoom, many people are on the hunt for ways to make it more effective and useful. Recording is one feature that Zoom offers that many people want to use but aren’t quite sure how. Recorded meetings can be a valuable asset for several different reasons, from rehashing meeting notes to sharing the meeting with others who couldn’t participate. Fortunately, it’s not difficult to get started with recording on Zoom. From enabling the record feature to learning who can and can’t record on Zoom, we’ll cover it all here.

Just a couple of short years ago, Zoom was a relatively new platform. Today, it is one of the most used group meeting platforms for business, school, and even personal use. It’s easy to use and it can be used free for those who don’t need advanced features. Of course, even paying for the service isn’t going to break the bank. If you’re not already familiar with Zoom and how to use it, it’s time to learn.

Conversation intelligence is one of the latest tools for valuable customer insight. You can use it to improve effectiveness on your sales and support teams.

Zoom is a great tool for webinars and sharing them is a lot simpler than many people think. You could have everyone record their own meetings, of course, but there are still times when having a webinar recorded to share is going to be a valuable asset. Fortunately, it’s a simple task for cloud and local users alike, but the steps are a little different.

Zoom recordings are useful in several ways. Whether it’s for the sake of future training, to keep perfect meeting notes, or for any other reason, people are finding several cases where they want to not only save but share their Zoom meeting recordings. Fortunately, there are also several ways that you can share your recordings.

Bluetooth technology is making phones and other technology more accessible to those who can’t be tethered to devices by a bunch of cords and wires. These headsets come in a variety of styles and from several different brands. While it might seem easy enough for some to hook up a headset and start chatting away, others struggle with the technical details or just have issues getting the devices to work.

Despite all the changes in technology and business over the years, phone etiquette is still at the top of the list for most consumers when it comes to ranking a brand’s customer service and reputation. If you aren’t answering the phones in the right way, you’re going to create doubt with customers, encourage them to find answers (and products or services) elsewhere, and leave a bad impression all around.