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24/7 AI RECEPTIONISTS
Receptionist service for spas
The AI Receptionist from Smith.ai becomes your spa's partner, handling calls 24/7 with AI-first efficiency and human support. Book treatments, manage appointments, and get intelligent call analytics.
Spa calls come during treatments
Calls come in when you're providing massages, performing facials, or helping clients relax. Your AI Receptionist captures leads, books appointments, collects treatment preferences, and logs details instantly in your systems. With our AI-first service backed by human support for escalations, booking requests and spa inquiries never hit voicemail.
Provide treatments while your AI Receptionist handles the calls
The AI Receptionist from Smith.ai becomes a part of your spa, greeting every caller professionally and capturing essential booking information through structured intake questions. By collecting treatment preferences, preferred therapist, scheduling needs, and package interests upfront, your AI Receptionist identifies and prioritizes appointments based on your availability and service offerings.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics give your spa business the lead
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. Track booking patterns, popular treatments, and seasonal trends to predict business growth, staffing needs, and ROI with superior accuracy.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI-enhanced service delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7 with dedicated human agents trained specifically on your business.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“We are very happy with it. Your receptionists are the best we’ve used so far. They go above and beyond any other service we’ve used up to this point!”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best spa answering services do much more than pick up phone calls and take messages for home and office. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from spa owners, estheticians, and relaxation specialists.
What specific advantages does the AI Receptionist from Smith.ai offer over traditional in-house receptionists for spas?
How does Smith.ai ensure seamless integration with existing spa CRM and scheduling systems?
In what ways can the AI Receptionist from Smith.ai be customized to reflect my spa's unique brand and service offerings?
What types of calls or situations does the human support team from Smith.ai typically handle that the AI might not?
How does the AI Receptionist determine whether a call should be escalated to a human agent?
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