Construction and building design answering service

It can be hard to handle calls on a job site. Let Smith.ai's construction answering service do it for you. We answer calls 24/7, screen new leads & more.
Two female archetects look at a building design.

Incoming calls are unpredictable

Calls come in, but you're not always available to answer them. With our phone answering service, you won't have to worry about missing any incoming calls from a potential client, or any important calls from a current customer. Build better relationships with your clients and increase customer satisfaction with our construction answering service. We qualify leads, schedule appointments, and log details in your systems.

Get work done while we handle the calls

Your team only has so much time. And projects can't get completed when you're distracted by calls. While you’re busy at a job site or meeting with potential clients, you can hand off other tasks to our receptionists. Our virtual receptionist service handles incoming calls, appointment scheduling, taking payments, and more! Make sure you never miss a potential customer by having a live person pick-up inbound calls outside of your business hours with our 24/7 answering service.

We provide 360-degree coverage to manage both your inbound and outbound customer engagement.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more

Screen clients faster with live chat & texts

Leads come to your website with questions. With Smith.ai 24/7 Live Chat, we respond in seconds to turn website visitors into clients. Plus, we answer texts, too.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Trusted by 3,000+ businesses

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“We're so happy with Smith.ai. Their customer obsession matches how we strive to deliver for our window-treatment and awning customers.”
Thomas Aquilino
Breslow Home Design Center

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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end-to-end integrations

We play well with your legal software

All activities — from calls and chats to appointments and payments — logged in your firm's preferred software.
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Take the faster path to growth.
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Affordable plans for every budget.