Construction and building design answering service

Calls come in, but you're not always available to answer them. With our phone answering service, you won't have to worry about missing any incoming calls from a potential client, or any important calls from a current customer. Build better relationships with your clients and increase customer satisfaction with our construction answering service. We qualify leads, schedule appointments, and log details in your systems.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential project details through structured intake questions. By collecting key information upfront — such as project type, scope of work, timeline, budget range, property location, and specific services needed — the system helps identify and prioritize qualified leads based on your company's expertise and service areas. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate contractor or team member.

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Our AI receptionist technology captures detailed insights while professional agents provide nuanced analysis when needed. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.