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In the business of event planning, you spend a lot of time communicating and handling routine admin tasks like scheduling, taking payments, creating contracts for events, and so forth. And then, you’re still tasked with spending time with your clients helping plan the events—you certainly can’t do it all. That’s where a receptionist can come in handy.

Digital marketing has changed a lot of things for the “traditional” marketing agency, but one thing is a constant: you’re always going to need someone to answer the phones and greet clients, vendors, and others. Not only that, but who’s handling all of your admin work? Surely, you’re not wasting your valuable marketing talent spending all your time behind a desk taking and making calls, scheduling meetings, running reports, and so forth. That’s exactly what a receptionist is for. If you don’t have one, it’s time to get one.

If you’re in the business of architecture and design, admin tasks probably aren’t your strong suit—or your primary focus. Unfortunately, though, those are the tasks that make the day-to-day operations of your firm possible, let alone successful. If you don’t already have a receptionist on staff, it’s high time that you invest in one. They can handle anything and everything your firm needs on the front end, from fielding calls and messages to managing your live website chat, scheduling and assisting clients, and more.

We’re excited to announce more robust outreach capabilities that are customized to the unique needs of your business and automated for hands-off workflows. Smith.ai's receptionists have been available for one-off call requests for years. Now, we're offering outbound calling solutions that put more control in your hands.

Read more on how these eight simple steps can help your business build better relationships and trust with customers.

Many salon and spa owners staff their own front desk or have various stylists handle clients as they come, depending on who’s available. However, while this is convenient and affordable for your business, it’s not beneficial to clients, or your staff. You all have jobs already—if you’re answering phones or fielding emails, who’s taking care of the clients in the building? Ultimately, having someone dedicated to handling the receptionist duties will make all the difference in the success of your salon or spa.

In the business of landscaping, having someone to field calls and messages can make it a lot easier for your business to grow and succeed. After all, if you’re out there in the field, working on landscaping jobs and taking care of lawns, you probably don’t have a lot of time to answer the phone—and if you do, it’s not going to sound very professional when you’re trying to talk over the sound of outdoor power equipment. One of the best things that any business can do is to hire a receptionist. Of course, you have to make sure that you get the right person for the job. In this guide, we’ll cover everything that you need to know about hiring a landscaping receptionist.

A lot of wedding planning businesses are operated by individuals, or only have a couple of people running the show. In either case, it can seem like adding a receptionist, even with all the value they may bring, could be more challenging than anticipated. It may also just feel like a bad idea for some, but rest assured that it isn’t.

A receptionist can be many things. The best receptionists wear several hats and wear them quite well. They’re capable of taking a lot of the day-to-day administrative tasks and communication needs off your plate so that you can focus on your business. And like anything, receptionists come in all styles and sizes.