Kajabi is a great website builder with plenty of features that can make it a lot easier for you to get started in building your online empire. And when it’s time to integrate a chat app, you’ll find no shortage of options there, either. Of course, they’re not all created equally so you will need to think about which ones are going to be best to get the job done. 

Today’s consumer wants more options—in fact, they want all of them and they want them right now. The instant gratification that’s been created by the Internet is changing the way brands do business, even in the digital space. Fortunately, the evolution of technology is doing nicely to keep up, creating plenty of dynamic solutions for live website chat, chatbots, and other real-time communication tools. 

You can keep your audience engaged, and with this list, you won’t even have to worry about the budget. If your brand is just getting started or if you’re an SMB with a shoestring to operate on, this is a great way to get into the chat game even when you think you “can’t afford” to do so. 

There’s a lot that your business can gain from adding a chat app. And yet, less than 10% of all websites use them. Your customers are demanding an omnichannel experience from the brands that they work with, and that includes chat. Live chat offers:

• Increased conversions and sales
• Improved customer service
• Increased loyalty and brand reputation
• Reduced service costs
• Real-time monitoring and insights
• Personalized connections 
• Reduced cart abandonment rates
• Increased satisfaction among customers and prospects alike

Plus, it helps give customers the most valuable thing: choice. When people can immediately decide to reach out to you in the medium that they prefer, they will respond in kind by being loyal to your brand because they appreciate all that you offer. 

In this guide, we’ll cover 10 of the best chat apps for Kajabi. With any of the apps on this list, you’re getting a great chat tool that is going to deliver all of the support and solutions that your audience demands, and you won’t have to spend a single penny along the way. 

The 10 Best Chat Apps

1. Smith.ai Chatbot

You will love all of the features of the Smith.ai Chatbot, from its fully customizable widget to the easy-to-use interface and more. Perhaps one of the best features is that the machine learning and AI keep learning as they go, giving you the chance for a totally hands-free chat tool. You can even setup prescreening questions and FAQs. 

With the Smith.ai Chatbot, you'll get 24/7 unlimited chats and proactive messaging features. You can even send chats to your email or CRM and the chatbot integrates seamlessly with all the software that you use. It’s optimized for desktop and mobile, too, for seamless operation between devices and the chance to stay connected anywhere. Our favorite features include:

• 24/7 unlimited chats
• Preset screening questions
• Total customization
• Fully free features
• Smart Q&A

2. Tidio Live Chat

Tidio is a popular live chat tool that makes conversations easy. You can install the app and be up and running in just minutes, offering immediate visibility to your audience. You can even customize the chat tool and scale it to your needs. There are monitoring settings so that you can keep an eye on things in real-time and multiple agent accounts are available. 

You’ll find language support for multiple languages with this chat app, as well as the choice to upgrade to premium features for a fee. Set custom away messages and choose your hours of operation, and even use the integrations to sync with the rest of your software, including Mailchimp, Salesforce, and others. Key features include:

• Custom hours and away messages
• Multiple languages available
• Pro features included free for seven days
• Customizable and scalable

3. Zendesk Chat

Zendesk Chat is just one of the many tools available from Zendesk. There are premium paid plans from this brand, but the chat tool is offered free and makes it easy for you to get started with live chat. You will be able to talk to people in real-time and monitor their progress, as well. You can only have one conversation at a time with the free version, but that’s enough for some small brands. 

Zendesk Chat comes in 40 languages and is optimized for mobile, too. It has a dashboard that’s intuitive and easy to use and you can even integrate it with Zendesk tools or the rest of your tech stack. The chat tool is simple but it’s far from basic, even if you don’t pay. Check out key highlights like:

• Integrates with Zendesk apps and software
• Third-party integrations
• Customization available
• Conversion tracking
• Multiple conversations available with upgrade

4. Pure Chat

Pure Chat is one of the best chat apps for 100% free chat on your website. Not only is it free, but there are never any ads to worry about and the support is always available. Plus, you can give your customers the chance to contact you in their preferred method and customize the chat widget so that it fits your brand better. 

Pure Chat allows you to set an away status indicator or hide the widget until agents return, and you can even find analytics and tools to help you keep an eye on what’s going on. Perhaps the best feature of this app is the Engagement Hub, which allows users to choose between live chat, email, and phone, as well as Twitter and even Google Maps. Plus, highlights include:

• Customizable and scalable
• Integrates with other software and tools
• Custom display options and statuses
• Engagement Hub for easy visitor communication
• Pro features available for an upgrade

5. Click to Chat for WhatsApp

WhatsApp has taken its business to a whole new level, offering the common chat interface to businesses as a live chat feature that can be installed on the website. It takes seconds to install and once you input your WhatsApp number or group ID, you’ll be up and running. Users simply click “chat”, and the window will open to start the chat. 

You can customize this app to a certain degree, and it also integrates easily with Google and Facebook analytics. This tool gives your audience comfort and familiarity, which is what makes it a popular choice among many brands. You can offer real-time support in an environment people know. Plus, it’s got features like:

• Predesigned styles
• Animations and short codes
• Floating positioning
• Third-party integrations

6. HubSpot All-in-One Marketing

HubSpot offers an all-in-one marketing platform that makes managing your business a breeze. It also integrates with HubSpot’s CRM tool and the rest of the software offered by the brand, as well as other apps that you use. And the chat feature is totally free, giving you the chance to offer live support in real-time for all of your visitors. 

HubSpot is one of the best brands for tech tools for business. You can customize the chat tool and even add an optional chatbot if you want. The widget is easy to setup and get running and even includes monitoring and more. There are also premium plans available for those who want to upgrade, but the free software is pretty impressive. Plus, it offers features like:

• Scalable platform
• Available premium features with upgrade
• Streamlined communication 
• Integrates with HubSpot and others
• All-in-one marketing and communication tool

7. Smartsupp

Smartsupp is more than just a chat app. It offers a full personal assistant that can give your visitors a chance to keep in touch with your brand in real-time and get that personal service they desire. You can manage everything in one place and create up to three agent profiles, all for free. 

Plus, it comes with a chatbot for extra assistance when agents are busy or for customers who want more self-service, and it has apps for iOS and Android to keep you in touch no matter where you go. File sharing is available, and notifications make sure that you never miss a beat. Plus, you can use the insights and monitoring to keep track of how things are doing. Our favorite features include:

• Chatbot available
• Mobile apps for Android and iOS
• File sharing
• Notifications
• Proactive chat options

8. Chatfuel

Chatfuel is one of the leading free chat apps available today. It allows you to setup chatbots through Facebook Messenger or on your website, ensuring that your customers have 24/7 access to communicating with your brand. The app will even notify you when something is outside of a chatbot’s realm, and it can integrate with all your software for easy streamlining. 

Check out the customization features that come with Chatfuel and consider using their FAQs and automated responses to make things even simpler. You’ll find several different ways to Be sure to look at key features like:

• Access to all features 
• Customization included
• Integrates with CRM and other software
• Automated messages and FAQ
• Social media integration

9. ManyChat

ManyChat is a simple chatbot tool, but it offers a lot more than you’d think. The drag-and-drop editing tool makes setting up chatbots a breeze and you can place it wherever you want on your website. You can also create custom auto-responses, welcome messages, and more. There’s a limit of 500 subscribers, but you do get unlimited broadcasts. People can choose to subscribe, or you can include it in the chatbot service. 

ManyChat allows you to customize the widget to fit your brand. You can use the chat builder and included tools to create a dynamic communication channel that can also be integrated with your email, CRM, and more. 

best features include:

• Automated responses
• FAQ option
• Intuitive chat building features
• Easy integration with websites and apps
• Customization included
• 500 subscriber limit
  

10. Userlike

Userlike is a messaging platform and chat tool for web, mobile, and messaging. The free version of their services allows for one agent, one chat widget, and unlimited chats, which can be more than enough for SMBs looking to get their foot in the door. Userlike integrates with Facebook Messenger and SMS so your communication channels always stay connected. How it works is when a chatter initiates a chat, chabot will instantly welcome them. After the bot has collected some information from your chatter, your agent will be notified and log on to assist the chatter as best they can. Check out some of their key features:

• Unlimited conversations
• Full feature access
• Multimedia messaging
• Full customization available 

‍

Choose free time and invest in a partnership with Smith.ai instead

As much as you need a chat app, do you really need to spend all that time and effort monitoring it and fielding chats? 

Absolutely not. And, thanks to the dedicated live chat agents at Smith.ai, you don’t have to. We can field every single chat as the face of your brand to ensure visitors get the information that they need, and we can even integrate with your CRM and other tools to ensure every communication is logged where you can see it. 

Plus, when you choose live chat from Smith.ai, you’re getting white-glove setup and installation of our software and a staff of agents to field every message. We can also take care of SMS message answering and help you craft the perfect strategy for fielding each of those messages in the perfect way. 

Schedule your consultation now to learn more about Smith.ai’s live chat solutions, as well as other solutions like scheduling, intake, and so much more.  You can also reach us at hello@smith.ai or (650) 727-6484.