If E-Commerce is not your strong suit, don’t sweat it. There are plenty of tools and resources out there that can help you step up your game when it comes to online sales. Whether you’re just getting into the game, or you’ve been struggling for some time and just can’t figure it out, some assistance might be in order.
Have you ever considered hiring a business coach or joining a coaching group of some kind? This is available to almost every business in almost every industry, and yet few actually take advantage of it. Usually, people are too cocky and assume that they can’t possibly benefit from a business coach who doesn’t know anything about their business.
That couldn’t be further from the truth. In the list below, we’ll go over the top 10 business coaches and groups to help you grow your online business, no matter what you have in mind.
As many as 18% of all retail sales (and counting) are attributed to online purchases. Not only that but by the end of 2021, it’s expected that there will be more than 2.14 billion digital buyers around the world.
Did you know that free delivery is the #1 reason people choose to shop online?
What’s better than saving a trip to the store? Saving a trip to the store and not paying a dime to have it delivered to your door. That’s right—if you’re a small business that does online sales and you don’t offer some kind of free shipping, you’re already falling behind.
To find out what else you could be missing, get a consultation from a business coach. Of course, you might still be wondering what a coach could even do for your business. Before we look at the top 10, let’s discuss the perks of hiring a coach or coaching group.
If your online sales could be better, it’s going to be up to you to make the necessary changes. Perhaps the best change that you can make is investing in the assistance of a professional coach or coaching group that can help you improve your sales and your business as a whole. There are several different options for coaches out there today, including individuals and organizations dedicated to things like retail, online sales, marketing, and even unique niches like thought leadership.
If you enlist the aid of a good coach or coaching group, you’ll enjoy things like:
Accountability. A business coach is going to hold you accountable for your actions, no matter what. They are going to call your bluff, call you out when you’re wrong, and make sure that you are making the best moves and decisions with your business in mind at all times. They don’t care about hurting your feelings—they care about getting results.
Honesty. Again, coaches aren’t here to make friends. They're going to give you an honest perspective of your business and let you know exactly what it needs to improve. A coach will tell you exactly what you need to hear. They will give you a no-nonsense look at your organization so that you can grow properly.
Critical Insights. In addition to being honest, an expert might be able to provide you with critical insights that you wouldn’t see on your own. Having an outside perspective allows you to see what other people see or notice things that may have gone undetected by your own team.
Improved Relationships. Coaches focus on soft skills a lot more than hard skills, even if you don’t realize it. Relationship building is one of the many areas they focus on, along with thought leadership and learning how to lead by example. When you work with a coach, they can help you foster better relationships with your customers, your colleagues, and everyone else you encounter.
Improved Performance. When a coach does all the rest of the things right, your organization will see improved performance. This can be seen on an individual basis and for the company as a whole, but everyone will be doing better. When people do better, the business does better, and that means everyone wins. Your bottom line will grow, and everyone will have more confidence.
These are just a few of the things to expect to gain from hiring a coach or coaching service. You will appreciate all the insights that you’re given, even if you don’t realize it now. Just be prepared for honesty and be willing to accept your faults and make the necessary changes. That's the real “secret” to success with coaching: embrace it fully.
Robb Fahrion founded and is a partner in the Flying V Group. He is a business maven with a commitment to producing results with profits and sales. He focuses on helping companies become agile and adaptable so that they can keep up with the ever-changing business landscape. He's helped a handful of companies through the mess that was 2020 and continues to help in several ways by offering one-on-one and group consulting sessions. His firm works to put itself in your shoes to arrive at the right solution for your business, no matter what type of online sales you’re into.
With more than 10,000 clients under his belt, Jay Abraham is a big name in the business coaching world. He is the founder and CEO of Abraham Group, Inc., which is where companies can find online courses, live events, videos, blogs, individual coaching requests, and more. He's one of the most experienced coaches available and also among the highest paid, but don’t worry if you’re on a budget because he’s got a lot of helpful solutions and resources. Read his materials, take in all the free advice, and then contact him for a consultation and go from there.
Along with space and virtual reality, Matt Ward has a penchant for online sales and E-Commerce. Marketing is his specific area of focus, and he is capable of helping companies find unique revenue streams and hack the system to scale growth through fundraising, reduced costs, and profit increases. He's helped create several seven-figure companies and he will show you how to successfully network within your industry. He's been a consultant for several major brands over the years, too, and has a lot of experience on his resume that you’ll appreciate. Whether you’re a small business starting out or already have quite a large following, Ward will be able to help improve your online sales in several ways.
Tommi Wolfe is the Startup Expert, and she has spent years creating and selling her own successful companies, in addition to consulting for others. She is a serial entrepreneur and sales expert, giving you all the advice that you need to help grow your online sales and your entire brand, no matter what industry you’re in. You can find books and blogs, private and public events, and one-on-one or group coaching in-house by request. Her focus is on creating sustainable, yet competitive companies and starting a fire under the business’ bottom line.
Vanguard Business Coaching was founded by Andy Turner, another big name in business coaching. He has more than 20 years of experience in business and sales himself, along with plenty of years of consulting and coaching, as well. He works to find the inefficiencies in your organization and improve operations along the way. There are one-on-one coaching sessions, group training programs, online courses, and more. You can count on them to find your biggest problems and then turn that problem into a solution that builds your bottom line in no time at all.
Beacon Retail Coaching is an organization that helps connect brands with the best coaching solutions based on their business needs. They offer a selection of speaking engagements, one-on-one coaching opportunities, workshops, and some free blogs and other resources that can help you grow your online sales or retail brand, no matter what market you’re in. They focus on finding missed opportunities and will hold you accountable because they understand the nature of today’s market and how you can become a success, despite any negativity. They have several programs and coaching plans to choose from, but they will all identify your biggest pain points to help make positive changes quickly.
Aaron Farmer is the President of The Retail Coach, and one of the best business coaches you could want to have on your side right now. He’s got more than 25 years of consulting under his belt, and he provides an array of coaching and training solutions with the help of his organization. They focus on models that highlight growth from marketing and the specific issues facing retail brands today to help companies stay ahead of the competition. This group has worked with the likes of Concentra, Sally Beauty Supply, and even FedEx, giving you peace of mind that they know their stuff.
The ActionCOACH network is another great resource for online sales coaching and retail coaching insights. Here, you’ll find a network of coaches that will help you figure out what you need by asking a few simple questions. They use 14 Points of Culture to guide their coaching methodologies and will make sure that your business gets paired with the right coach the first time. They want to make sure that there is a coach in every business and they’re off to a good start. The company was founded by Brad Sugars, who also happens to be one of the pioneers of the business coaching world.
Melinda Emerson is known as the SmalBizLady, but she’s also worked with big names like American Express and Staples, as well as Sam’s Club. She now likes to focus her efforts on coaching small businesses with their online sales and growth efforts, offering engagement strategies, marketing execution suggestions, and global insights to help you take your brand to the Internet properly. You can find videos and blogs, along with other online resources, and she offers one-on-one consultations to those who want them, too. She has over 15 years of experience in small business and entrepreneurship to help your organization thrive.
A training program rooted in the history of sales coaching and designed by the original Carnegie himself, Dale Carnegie training connects people around the world to coaching resources that help them produce results and see growth in less time than expected. There is more than 100 years of success behind the Dale Carnegie program, which engages learning by following up with reinforcement for key behaviors. The emotional and behavior shift are equally important in this coaching program, and you’ll learn about things like thought leadership in addition to new sales approaches and customer relationship building, plus more.
Not only will partnering with our team improve the relationships that you have with your audience, but it will give you a business relationship that can help fuel your growth. That means you won't have to staff these solutions yourself anymore, so you’ll have the time to focus on growing your business. All the while, our dedicated receptionists will handle live chats, outreach campaigns, lead intake, scheduling, and so much more, 24 hours a day.
We’ll even help you create the perfect strategy to deal with it all so that everything is streamlined, and you can focus your efforts elsewhere. Our team of agents has plenty of experience to handle everything from simple customer queries to complex issues, and even integrate with your CRM so that you can track everything along the way.
To learn more, schedule a consultation to discuss how our 24/7 virtual receptionists can be a relationship that helps your bottom line grow and builds a better service experience at the same time. You'll also find us at hello@smith.ai or (650) 727-6484.