Blog: Website Chat

15 Ways to Successfully Manage High Call Volume

15 Ways to Successfully Manage High Call Volume

Learn everything you need to know about high call volume, potential causes, and 15 ways to effectively manage those calls to ensure your customers are satisfied.

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Franchise Marketing 101: 8 Ways To Do It Better

Franchise Marketing 101: 8 Ways To Do It Better

Check out this post to learn all about franchise marketing, the different types, and winning strategies to create the ultimate franchise marketing plan.

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The Ultimate Guide to Small Law Firm Management

The Ultimate Guide to Small Law Firm Management

If you want to build a successful law firm, this guide to small law firm management covers tips, tools, and statistics that will make administering your firm simple and effective.

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25 Communication Platforms for Business Success

25 Communication Platforms for Business Success

Say goodbye to unclear project statuses, poor workload visibility, and more with these 25 communication platforms for businesses. It’s time to get your team headed toward success.

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What is CRM Integration? Everything You Need To Know

What is CRM Integration? Everything You Need To Know

What is CRM integration? Check out this guide that covers what CRM is, how it works, and integration examples so you can figure out which solution is right for you.

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What Is CallRail? How To Use It With Virtual Receptionists To Boost Marketing Results

What Is CallRail? How To Use It With Virtual Receptionists To Boost Marketing Results

What is CallRail? This guide will cover everything you need to know about what CallRail is and how you can use it with our virtual receptionists to boost your marketing results.

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The Value of Collecting Basic Contact Info with Live Chat

The Value of Collecting Basic Contact Info with Live Chat

You can chat with leads all day long, but if you don’t know who you’re talking to or how to reach them, your efforts could all be for nothing. Gathering a lead’s contact information is a must. That’s why Smith.ai requires a lead’s name, email, and other basic contact information to initiate a chat — because getting a lead’s information upfront may mean the difference between another paying client and a missed conversion opportunity. 

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A Rise in Entrepreneurship: 8 Tips to Successfully Build a Lifestyle Business

A Rise in Entrepreneurship: 8 Tips to Successfully Build a Lifestyle Business

Lifestyle businesses are founded by individuals wishing for more freedom than a typical career. Founders lean into their talents to bring products and services to market.

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Great Resignation Statistics & How To Offset Losses With Outsourcing

Great Resignation Statistics & How To Offset Losses With Outsourcing

Check out these interesting Great Resignation statistics and learn how to offset employee losses with outsourced help.

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Outreach Marketing: Definition, Benefits, and Examples

Outreach Marketing: Definition, Benefits, and Examples

Learn everything you need to know about outreach marketing, how it benefits your business, and examples of outreach campaigns that you can implement into your own strategy.

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