Blog: Website Chat

Introducing the Smith.ai Partner Portal: One Account to Manage Your Clients

Introducing the Smith.ai Partner Portal: One Account to Manage Your Clients

In the past year, Smith.ai has partnered with agencies of all sizes to bring call answering and chat services to their clients. Now we have a partner portal where these agencies can manage all their accounts in one place!

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How to Get 24/7 Live Chat Coverage on Your Website When Your Team Only Works 9-5

How to Get 24/7 Live Chat Coverage on Your Website When Your Team Only Works 9-5

Smith.ai live chat can be set to automatically “turn on” to work around your office hours, on the weekends, and even during holiday breaks. Capture every lead, even after-hours, without needing to hire or train extra staff.

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5 Ways to Improve Online Lead Conversion with Chat Funnel Performance Tracking

5 Ways to Improve Online Lead Conversion with Chat Funnel Performance Tracking

Use the Smith.ai playbook funnel tracker to learn even more about your online leads and improve conversion and sales. Analyze how your leads are interacting with your chat widget and use our tips for increasing completing rate and generating more qualified leads.

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New! Get Smith.ai Chat Callback Requests in Slack

New! Get Smith.ai Chat Callback Requests in Slack

When leads on your website request a call, you can now get notified in your company's Slack account. When you offer prospective clients the chance to get on the phone immediately, you're more likely to make the sale — and fast.

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How to Convert More Leads from Calls and Chats

How to Convert More Leads from Calls and Chats

Now more than ever, small businesses are looking for ways to bring in new revenue. Six marketing experts share their tips for expanding your lead intake — and converting more existing leads.

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Smith.ai Receptionists Are Your Sales Enablement Resource

Smith.ai Receptionists Are Your Sales Enablement Resource

Smith.ai live chat and virtual receptionists aren't just for answering the phones or fielding questions — they conduct lead intake, schedule new client appointments, conduct follow-up e-mails and callbacks, and sync new leads to your CRM. They also help you prioritize new leads to reach out to and convert to new clients, 24/7. They're the key sales enablement resouce you never knew you needed.

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New! Live Chat Leads Can Request a Call and Smith.ai Receptionists Respond

New! Live Chat Leads Can Request a Call and Smith.ai Receptionists Respond

Live Chat and AI Chatbots are an excellent way to capture and convert new leads. But sometimes prospective clients just want to get on the phone. Now they can with Chat to Call — a 100% Smith.ai managed feature. We chat, we call, and you get work done.

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How to Practice Critical Financial Management for Your Business During COVID-19

How to Practice Critical Financial Management for Your Business During COVID-19

Money is a constant worry, and even more so during a major crisis; but are you taking steps to both manage expenses now and prepare to bounce back later? Josh Youngblood of JLY Tax, LLC shares some tips on how to think about managing your business's finances.

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Smith.ai Recognized by Review Sites Capterra and Clutch.co for Ability to Deliver, User Reviews

Smith.ai Recognized by Review Sites Capterra and Clutch.co for Ability to Deliver, User Reviews

Smith.ai has been ranked the #2 Virtual Receptionist service by Clutch.co and a top 10 Live Chat service by Capterra. Smith.ai was the top service in either category on metrics driven by positive client reviews.

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Full-time vs. Virtual Receptionists — Which Is Right for You?

Full-time vs. Virtual Receptionists — Which Is Right for You?

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

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