Blog: Website Chat

How to Connect Smith.ai to iCloud (Apple) Calendar Using Calendly

How to Connect Smith.ai to iCloud (Apple) Calendar Using Calendly

Smith.ai receptionists for phone calls and live chat can now book appointments for you on your iCloud Calendar — the calendar that comes native with iPhones, iPads, and Mac computers. Skip the back-and-forth email follow up when you sync your Smith.ai account with your iCloud Calendar, using Calendly as a free go-between.

Read more…

Does Your Business Need 24/7 Live Chat Support?

Does Your Business Need 24/7 Live Chat Support?

If your small business is already using live chat effectively, you may consider whether 24/7 live chat support is right for you, or if chatbots will serve you best for after-hours web conversations.

Read more…

The Top 3 Factors That Influence Live Chat Pricing

The Top 3 Factors That Influence Live Chat Pricing

Live website chat is a great way to quickly help potential clients get answers to their questions and to increase conversion from leads to clients. Check out these three factors that most influence pricing for live chat.

Read more…

Smith.ai Web Chat Now Integrates with Zapier

Smith.ai Web Chat Now Integrates with Zapier

Zapier is a platform that connects your favorite apps and software so you can automate your workflows. Now you can connect your Smith.ai Web Chat to Zapier, opening up a world of options for integrating with your favorite apps.

Read more…

How to Get Started with Live Chat

How to Get Started with Live Chat

When considering implementing live chat, it’s easy to get distracted and never move forward. This article will cover the basics on what you need to think about to get started right away.

Read more…

Smith.ai Web Chat Now Integrates with Wealthbox

Smith.ai Web Chat Now Integrates with Wealthbox

Wealthbox is a simple and collaborative web-based CRM for financial planners and wealth advisors. Connect your Wealthbox account to Smith.ai Web Chat to automatically get web visitor contact info and chat transcripts in your Wealthbox account.

Read more…

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

Web visitors commonly try to use the live chat widget on lawyers' websites to get free legal advice. Smith.ai Live Chat offers a "legal disclaimer" option and live, U.S.-based expert receptionists to turn questioners and tire kickers into qualified leads. Learn how Live Chat can maintain clear ethical boundaries and control of the conversation.

Read more…

Smith.ai Web Chat Now Integrates with Lawmatics

Smith.ai Web Chat Now Integrates with Lawmatics

Lawmatics is a platform “built for lawyers, by lawyers” that automates intake, marketing, and CRM. Implement our integration for faster and easier access to new leads created by Smith.ai's website chat conversations.

Read more…

Smith.ai Web Chat Now Integrates with PracticePanther

Smith.ai Web Chat Now Integrates with PracticePanther

Connect these platforms to have all your web chat contact info and transcripts automatically logged in your PracticePanther account as new leads. Improve intake and reduce repetitive tasks by implementing this no-brainer integration.

Read more…

Smith.ai Now Integrates with Lawmatics Calendar Booking

Smith.ai Now Integrates with Lawmatics Calendar Booking

You can now connect your Lawmatics calendar to Smith.ai phone receptionists and web chat services. Save time by letting us book appointments directly with your leads, on your behalf, based on your availability shown on your schedule.

Read more…

Lex Tech Review Recommends Smith.ai Live Web Chat & AI-Powered Chatbot

Lex Tech Review Recommends Smith.ai Live Web Chat & AI-Powered Chatbot

Lex Tech Review founder Chelsey Lambert recently tested our Live Web Chat service and AI-powered chatbot. Read her review and discover why she's recommending solo and small-firm attorneys adopt the technology on their law practice websites.

Read more…

Smith.ai Web Chat Now Integrates with Lead Docket

Smith.ai Web Chat Now Integrates with Lead Docket

Live chat client information and transcripts will now be available in your Lead Docket account if you implement this integration.

Read more…

Smith.ai Live Chat Now Integrates with Clio Grow

Smith.ai Live Chat Now Integrates with Clio Grow

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Clio Grow integration, we can immediately pass contact information and transcripts from web chats into your client intake software. It's never been easier to keep track of and communicate with new leads who connected with you online.

Read more…

Smith.ai Chat Now Includes Real-Time English-Spanish Translation

Smith.ai Chat Now Includes Real-Time English-Spanish Translation

Many U.S.-based small businesses serve English- and Spanish-speaking clients, which is why we have bilingual receptionists on our virtual receptionist team who staff our live calls and web chats. Now, we've added real-time English-Spanish translation to Smith.ai Web Chat so our English-speaking receptionists can provide instant and accurate responses to Spanish speakers visiting your website.

Read more…

Smith.ai Live Chat Now Integrates with Capsule CRM

Smith.ai Live Chat Now Integrates with Capsule CRM

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Capsule CRM integration, we can immediately pass contact information and transcripts from web chats into your Capsule account as a new task, which you can then associate with a contact, opportunity, or case. It's never been easier to keep track of and communicate with new and existing contacts who visited your website.

Read more…

Smith.ai Live Chat Now Integrates with Lexicata

Smith.ai Live Chat Now Integrates with Lexicata

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Lexicata integration, we can immediately pass contact information and transcripts from web chats into your CRM and client intake software. It's never been easier to keep track of and communicate with new leads and existing clients who connected with you online.

Read more…

Smith.ai Live Chat Now Integrates with Clio and HubSpot!

Smith.ai Live Chat Now Integrates with Clio and HubSpot!

Smith.ai's receptionists can staff live chat on your website in addition to handling your phone calls. Now, with our Clio and HubSpot integrations, we can immediately pass contact information and transcripts from live chats into your CRM, intake, and marketing software. It's never been easier to keep track of and communicate with new leads and existing clients who connected with you online.

Read more…