Blog: Website Chat

How to Start and Run a Business From Home in 6 Steps

How to Start and Run a Business From Home in 6 Steps

If you're getting serious about running a business from home, this article will help you through the steps to get started and keep it profitable.

Read more…

Virtual Business: Definition and How It Works

Virtual Business: Definition and How It Works

Learn about the basics of running a virtual business, the benefits and drawbacks, and some examples of industries that are well-suited to turning fully virtual.

Read more…

How to Ask & Get Good Customer Reviews (+6 Templates)

How to Ask & Get Good Customer Reviews (+6 Templates)

Worried about asking a client to leave a good review? Don’t be! Our guide explains a scalable process and includes downloadable templates you can use today.

Read more…

12 Tech Trends That Will Change the Future of Small Business

12 Tech Trends That Will Change the Future of Small Business

Check out these top emerging small business tech trends to keep an eye on so your small business can continue to grow and remain competitive.

Read more…

Everything You Need to Know About B2B Appointment Setting

Everything You Need to Know About B2B Appointment Setting

Learn everything you need to know about B2B appointment setting, including its benefits, successful tools, and top tips to be a successful appointment setter.

Read more…

How to Win New Business with Bilingual Website Chat with Live Agents in English & Spanish

How to Win New Business with Bilingual Website Chat with Live Agents in English & Spanish

Bilingual service is becoming much more essential in the modern world of customer service. We already covered a series on live website chat and why every business needs it, so now we want to show you just what chat can do. Today, there are automated software tools that offer close to 100% accuracy for virtual translation, allowing agents and customers alike to engage in their preferred language and get the best resolution to their needs.

Read more…

Call, Chat, Text, or Email? How to Use Consumers’ Preferred Communication Methods to Increase Sales

Call, Chat, Text, or Email? How to Use Consumers’ Preferred Communication Methods to Increase Sales

Use what you know about your potential customers to meet them where they are, communicate, and build relationships with them. Call, text, and email are a start.

Read more…

The Complete Guide to Adding Facebook Messenger to Any Website, From Easy Plugins to Custom Code

The Complete Guide to Adding Facebook Messenger to Any Website, From Easy Plugins to Custom Code

Learn more about the benefits of adding Facebook Messenger to your website and its easy setup.

Read more…

New! À La Carte Plan Offers Live-Staffed Website Chat for $0 Monthly Cost — Only Pay Per-Chat!

New! À La Carte Plan Offers Live-Staffed Website Chat for $0 Monthly Cost — Only Pay Per-Chat!

Live-staffed website chat from Smith.ai has always been affordable with per-chat pricing and low monthly plans. Now our new À La Carte chat plan offers extra flexibility at a low cost. Simply sign up for the plan and pay no monthly fee, and then just $10 per relevant chat. Whether you have new leads contacting you for a consultation or existing clients chatting in with customer service requests, you're covered by our friendly, professional 24/7 live chat agents. Never miss out on a valuable business chat again!

Read more…

Top 10 Free Chat Apps for Google Sites Websites

Top 10 Free Chat Apps for Google Sites Websites

Google Sites is becoming a popular choice among Google power users, solopreneurs, and SMBs that want a simple, familiar way to build a website and get their brand built online. Live chat tools for this platform are plentiful, but they are not all created equally. That’s why it's important to explore the options and learn what's out there.

Read more…

Categories