Blog: Productivity

3 Tips for a Successful Freelance Business

3 Tips for a Successful Freelance Business

Are you interested in starting your own freelance business, but are unsure of how to guarantee your success? Eve Epstein, CEO and Co-Founder of SoleVenture, can give you insider advice on what steps you should take to become a successful freelance business owner.

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Expert Tips from Mac Lovin' Lawyers

Expert Tips from Mac Lovin' Lawyers

Tom Lambotte of GlobalMac IT recaps his webinar with Brett Burney of Burney Consultants and Apps in Law and Ben Stevens of The Stevens Firm. He discusses the issues and opportunities for Mac-based law firms.

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How to Convert More Leads from Calls and Chats

How to Convert More Leads from Calls and Chats

Now more than ever, small businesses are looking for ways to bring in new revenue. Six marketing experts share their tips for expanding your lead intake — and converting more existing leads.

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Smith.ai Will Help Your Business Through COVID-19

Smith.ai Will Help Your Business Through COVID-19

We're here to give you the support you need to navigate COVID-19. We've always been a remote-first company, and we can help you make that transition, too.

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Lessons Learned from Our Transition to Remote Work during Covid-19

Lessons Learned from Our Transition to Remote Work during Covid-19

Attorney Puja Sachdev shares how she's managing her transition to remote work during COVID-19 by leading with fluidity.

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Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We've seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

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Mastering the Art of Remote Work in the Age of COVID-19

Mastering the Art of Remote Work in the Age of COVID-19

The crisis over Covid-19 is probably challenging you to move your business remote faster than you intended. There's a lot to adapt to very quickly, but you can do it with the aid of a clear plan and good technology.

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How COVID-19 Affects Lawyers - A Guide for Solo & Small Firms

How COVID-19 Affects Lawyers - A Guide for Solo & Small Firms

Prepare your small business now for the reality of COVID-19 using these tips from lawyer and small business owner Jordan Ostroff.

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Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Giving a gift to a client can be a cliche or a strong customer service decision. Plus it's a great way to connect as a human with your clients. How you execute it determines the effectiveness of the gift.

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Sell More with Live Chat and Chatbots

Sell More with Live Chat and Chatbots

Sales chat and chatbots are growing in popularity with both businesses and consumers. This guide gives specific tactics on successfully selling with chat.

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How to Calculate Customer Acquisition Cost (CAC) For Your Business

How to Calculate Customer Acquisition Cost (CAC) For Your Business

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Top 3 Metrics to Measure Customer Service Quality

Top 3 Metrics to Measure Customer Service Quality

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Need a bit of help maximizing your productivity? Consider these hacks and supporting tools that can increase your output, work satisfaction, and bottom line.

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How to Stop Unwanted Robocalls on Your Cell Phone & Landline

How to Stop Unwanted Robocalls on Your Cell Phone & Landline

Robocalls could be costing your businesses money and productivity. Learn how to stop these unwanted messages today.

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Announcing Email-to-SMS: Text Clients via Email & Smith.ai Agents Respond!

Announcing Email-to-SMS: Text Clients via Email & Smith.ai Agents Respond!

Many small and medium-sized businesses follow-up with leads and clients using emails with low open and response rates. Now, with Smith.ai’s Email-to-SMS feature, you can send texts and we'll respond when people text back. Read on to learn more.

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Smith.ai Now Integrates with Your Clio Calendar

Smith.ai Now Integrates with Your Clio Calendar

You can now connect your Clio calendar to Smith.ai, and our receptionists will book appointments for your new leads, current clients, and anyone else when they call or chat in.

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[INFOGRAPHIC] Convert Conversations to Clients: Solutions to Law Firm Growth Struggles, from the 2019 Clio Legal Trends Report

[INFOGRAPHIC] Convert Conversations to Clients: Solutions to Law Firm Growth Struggles, from the 2019 Clio Legal Trends Report

Does your law firm struggle to answer client calls and emails? Does your law firm suffer from a low conversion rate? Has your law firm's growth screeched to a halt? If so, you're not alone. Law firms just like yours are having trouble capturing and converting leads into clients. We've compiled data from the 2019 Clio Legal Trends Report to help you understand what your law firm may be doing wrong and learn how to improve your lead-to-client conversion rate. Consistent growth is just an infographic away!

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Improve Your Law Firm's Efficiency with These Three Strategic Hires

Improve Your Law Firm's Efficiency with These Three Strategic Hires

Lawyers, don't take on all your admin work yourself. Alison Pacuska explains how you can strategically outsource admin support and paralegal services to reduce stress and even increase your practice's revenue!

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Capitalize on These 5 Trends Impacting the Legal Profession

Capitalize on These 5 Trends Impacting the Legal Profession

The world is changing. Stephanie Everett, President of Lawyerist gives some actionable tips for your law firm to come out on top in the new climate.

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