Blog: Business Education

At Smith.ai, we can’t make you a better lawyer by running through flash cards until you’ve memorized every nuance of case law. However, our friendly U.S.-based virtual receptionists can improve your law practice by fielding your calls.

At Smith.ai, we're here to help you run a better business by offering the best-quality, lowest-cost live answering service. We charge per call, not per minute, which means you're in control of your costs. Moreover, we make it even easier to cut down your costs by allowing you to instantly adjust who handles your calls — you or us. Want to adjust the number of calls we handle at any given time? It's as easy as changing your phone routing settings with a quick "redirect" text to our receptionists.

Choosing a live answering service for your business is one of the most important things you can do to establish yourself as a professional enterprise. But it can be a bit of a minefield choosing from the myriad services out there. Today, we compare Smith.ai to Setmore Live Booking.

Many busy business owners seek a receptionist to help them manage incoming calls and book appointments. If you're in need of a receptionist, learn why a live answering service staffed by virtual receptionists beats hiring in-house staff.

Does your business receive multiple calls throughout the day? It can often be difficult to handle those calls if you’re busy running the company. Many independent professionals and business owners seek call answering services to manage client calls and appointment booking requests. Find out the differences between automated answering services, call centers, and live answering services. We’ll help you decide upon the service that best fits your business needs.

We’re here to help you throughout your journey of growing your clientele and organizing your day. To keep your calendar organized, our virtual receptionists will need access to any scheduling applications you’re currently using. If you use Acuity Scheduling to manage your client appointments, we’ll need your calendar direct links to start booking appointments on your behalf. Here are a few tips for navigating your Acuity Scheduling dashboard and finding your calendar direct links.

Smith.ai works with you and your current business setup to help you streamline your daily tasks and make them more manageable. Many clients already take advantage of Smith.ai’s calendar integration feature as part of all paid plans. Your receptionists here at Smith.ai can use your calendar to book an appointment for consultations, office visits or even remote troubleshooting sessions. Many of our clients have “callback appointment” specifically set up on their calendar. These appointments are usually 10-15 minutes and are typically easy to set up with any calendar system.

Smith.ai is proud to announce outbound calling as part of every standard paid plan. We will now gladly make outbound calls to your existing clientele and affiliated businesses on your behalf. Let’s face it, as a professional, your days are already jammed with appointments, deadlines, and other obligations. Making appointment reminder calls, or confirming that paperwork has been received can take up precious minutes of your day. Let your receptionists work for you by taking these tasks off your daily to-do list. Your receptionists will contact your clients or business partners to pass along information or even reschedule appointments

Smith.ai is able to easily integrate with many existing VoIP solutions. Follow the instructions below to begin forwarding your existing Google Voice number to your new Smith virtual receptionists.