Blog: Business Education

As a lawyer, you may have found yourself frustrated, stuck spending most of your time trying to catch up on administrative tasks and pushing your legal work back indefinitely. Get back to getting real work done by taking a page out of Maddy Martin's book as she shares the best tools and practices that you can start implementing to escape constant interruptions, focus on more productive work, and achieve a better balance for your law firm.

Don't let your leads slip through your fingers because your business's customer service is lacking. Listen to Maria Mladenovska, a content manager at DigitalNovas, as she explains how reverse-engineering the customer experience your business offers can be the key to attracting more quality leads, earning higher conversion rates, creating stronger processes, and building your customer service to become unbeatable.

When leads call your business, you need to be prepared to send them down your sales funnel. Maddy Martin of Smith.ai joined CallRail's Sam O'Rouke and Mockingbird's Conrad Saam to touch on the tried-and-true methods that business professionals like yourself can implement into their marketing and data analyzing process in order to provide ideal responsiveness to callers and earn more quality conversions from their calls.

Can't figure out why your revenue isn't growing? The problem may lie where you least expect it: your phone calls. If you know your phone sales technique could use some work or if you're just hoping to improve your sales process and start reviving your revenue growth, take the advice that Kelsey Johnson, product marketing manager at Smith.ai, has and implement these five, simple technique to close the sale every time someone calls your business.

Have you ever been on a phone call with an important client, but, for whatever reason, can't seem to hear them? You don't want to upset your client and risk your business relationship, but you also know you have to be able to hear them in order to move forward. If you frequently experience scenarios like this, Kelsey Johnson, product marketing manager at Smith.ai, has some tips you can use to maneuver your way around this awkward situation in a professional manner and better prepared yourself for call volume issues in the future.

Social media marketing may be highlighted the most recently, but just because there is a new and exciting platform for marketing expertise to use doesn't mean email marketing hasn't lost it's value just yet. Take it from Shuvrodip Ghosh, the Digital Account Manager at Salespanel. He'll tell you just how beneficial email marketing can be and how your business can unlock the power of email marketing and strengthen your marketing campaigns on all levels.

If you own and operate a trade business, such as a plumbing or electrical business, then you know just how little time there is in a day. Give yourself and your business the boost of productivity it needs and the break you deserve by streamlining your workday – just implement these five time-management tips and watch how much you'll be able to fit in a day.

In the final part of our three-part series on voice services, we'll wrap up our discussion by delving into voice strategies. More specifically, we'll talk about what voice strategies consist of, why businesses need to implement them into their overall communication processes, and how businesses like yours can leverage a reliable voice strategy to improve operations, increase customer satisfaction, and grow your business tenfold.

In the final part of our three-part series on voice services, we'll wrap up our discussion by delving into voice strategies. More specifically, we'll talk about what voice strategies consist of, why businesses need to implement them into their overall communication processes, and how businesses like yours can leverage a reliable voice strategy to improve operations, increase customer satisfaction, and grow your business tenfold.