Blog: advice

Steve Ryan, founder and CEO of RyTech, a digital marketing agency for law firms, identifies five ways to fix your web traffic woes. Learn how to attract and capture web visitors who are more likely to become clients with targeted content, paid search ads, optimized calls-to-action, and more.

Alison Pacuska, president of Pacuska Professional Services, a top-tier boutique firm offering paralegal and legal assistant services, explains how to determine if a virtual paralegal is right for your law firm. Learn how to make the most of a virtual paralegal, and how a service like hers can complement the services of a virtual receptionist.

Minneapolis-based attorney and solopreneur Jess Birken of Birken Law Office and Hack Your Practice offers a handful of ways fellow solo lawyers can lighten their load by tapping flexible, affordable outsourced services.

Lawline Program Attorney Sarah Mills, J.D., outlines the importance of considering content, cost, and convenience when evaluating CLE providers.

Are you missing calls from potential clients? Are you slow to adopt new technologies, like online payments? You've got company. Responsiveness remains one of the biggest challenges for attorneys. It also presents the greatest opportunity for unlocking more revenue, client satisfaction, and productivity. We took data from the just-released 2018 Clio Legal Trends Report and pinpointed actionable recommendations. Learn four ways to buck the trend, be more responsive, and chart a path for your law firm's success.

Keri Norris, General Counsel and SVP of Legal and Regulatory Affairs at LegalShield, offers five solutions to common legal risks that independent entrepreneurs and small company owners can proactively implement with help from subscription-based legal services providers.

The founder of Retirement Matters, Inc., Dave Grant, CFP®, shares his finely tuned process for generating leads. Thanks in part to this setup, 95% of his initial consultation calls are with qualified potential clients. 95%! Learn how to replicate his success.

Smith.ai client Conor Malloy of Chi City Legal, LLC shared his playbook for small businesses looking for lean, effective marketing tactics and automated workflows today on IMPACT Branding & Design's Inbound Success podcast with Kathleen Booth. Tune in or read the transcript!

Tune in to hear Maddy Martin, Smith.ai's head of marketing and partnerships, discuss ways to improve your responsiveness to potential clients interested in working with your law firm.

Working in the finance industry means you could be filling one (or more!) of any number of roles. Whether you’re a financial advisor, financial planner, investment advisor, or wealth manager, there’s a common need to keep client records organized. Here's our list of the top 10 solutions that will keep your data tidy and your communications streamlined.

James Gorski, the editor of design advice site designrfix, shares guidance for small business owners looking to create (or even refresh) their logo, along with a few of his favorite examples.

94% of lawyers access the Internet while away from their desks. Fastcase senior law librarian Erin Page explains how to improve your mobile workflow as an attorney on the go.

In this guest post, Jared Correia, CEO of Red Cave Law Firm Consulting, enlightens lawyers with his two-step path to effective delegation and increased earnings.

No matter what category of services you provide – desktop support, infrastructure, software, or services in a variety of different niches – your clients will need to contact your company with questions and will need help resolving issues. Though we can’t fill the shoes of a full-fledged technician, our live receptionists can collect information from the caller and either get this information into the right hands or transfer the call when the matter is urgent.

Gerrid Smith, the founder and CEO of Black Fin, a digital marketing agency for law firms, demystifies SEO for attorneys.

Attorneys: If you're like your peers, you're under-utilizing your time. On average, lawyers spend less than two hours a day on billable work. Discover the non-billable tasks that take up the most time, and then make a plan to direct more attention towards revenue-generating work.

Tune in to episode 8 of the Get Automated podcast to hear host Kelsey Bratcher and Smith.ai's head of marketing and partnerships, Maddy Martin, discuss business automation tools and ways Smith.ai leverages them to deliver an exemplary receptionist service.

Whether you're looking for your first CRM or eager to switch to a new practice management solution, law firm management software is more powerful and capable than ever. Here is our comprehensive guide to the best legal CRMs on the market, with options suited to every budget.

Andrew Peters, founder of Wondermint,Inc., shares his top four tips to help technology support professionals run a better business.

As your IT business grows, you’ll start seeing more customers walk through your door and have more relationships to keep track of! Customer relationship management (CRM) software helps business owners organize and report on customer data. Here’s our complete reference guide for the best CRMs to help you decide which is best for your IT firm or consultancy.