Blog: advice

Attorneys working in solo and small law practices have arguably the greatest need for more efficient and accurate legal research tools because they have the fewest resources (namely time, energy, and money). Maya Bielinski, a Toronto lawyer and legal subject matter expert at ROSS Intelligence, explains how artificial intelligence (AI) and natural language processing (NLP) make the process of conducting legal research easier, cheaper, and far more reliable.

You can get referrals, but to turn them into quality leads, follow these three steps for making your law firm's online presence shine.

MLC Live host (and Smith.ai client!) Kimberly Bennett chats with Smith.ai's Maddy Martin about ways solo and small law firm owners can use their time effectively to grow their businesses.

In this webinar replay, tune in to Smith.ai's Maddy Martin and LeanLaw's Jonathon Fishman as they explain how to implement and run a lean law practice by outsourcing your receptionists, intake, scheduling, bookkeeping, and accounting.

Suzanne Headon, chief marketing officer of legal-risk management software Kinnami, shares what small-firm lawyers who use automation and collaboration platforms should do right now to reduce data breach risks and protect their client's information.

This webinar provides specific advice for small law firms on how and why to improve their online marketing and client intake processes.

As a small business owner, your phone system sets the tone for callers. Avoid common pitfalls when setting up your IVR and make the clients who call your business happy to work with you!

5 useful ways to use document automation from Dorna Moini, CEO and founder of Documate.org. Reduce repetitive tasks, monetize automated processes, and create marketing opportunities.

Lawyers spend a fraction of their day on billable work. In this guest post from Remedy Outside Counsel founder Krista Coggins, learn about why your productivity is so low and how to use outsourcing to increase profit margins, client happiness, and your quality of life.

Is your law firm's marketing and intake working to filter out undesirable clients and capture only the best leads? Learn how to improve your firm's processes in this webinar with Attorney Sync's marketing director Kelly Street.

Join us for a live, free webinar on Wednesday, February 20, at 12:00 p.m. EST with Matt Bradford-Aunger, the education lead at HelpDocs.io, software that helps businesses create authoritative knowledge bases to guide users when they're stuck and reduce load for support teams. Matt and Smith.ai's head of growth & education, Maddy Martin, will discuss ways to leverage knowledge bases and virtual receptionists to convert more leads and serve clients better.

Dina Eisenberg, Esq., founder and CEO of Outsource Easier, doesn't sugarcoat it: Your small law practice is probably leaking money. Inefficiency costs you money, or at least time that could be better spent on other tasks that earn you money. Here, she offers five ways to improve your financial outlook by fixing broken systems and processes you've let go untouched for too long. Now is the time to address them, head on.

Bob Meltzer, CEO and founder of LawyerExchange, explains how to give your law practice the control and flexibility of temp hiring — without the additional hassle, risk, and expense — by posting legal projects online. Read through Bob's guidance, and then get ready to offload some work — and some stress.

Earlier today, Dina Eisenberg, Esq., owner of Outsource Easier, hosted a live chat with Maddy Martin, Smith.ai's head of growth and education. Watch the video replay to tap into advice for building efficiency and balance into your small law practice.

Join us for a live, free Q&A session on Thursday, March 7, at 12:00 p.m. PST with law firm growth, change, and branding expert Katy Goshtasbi, owner of Puris Consulting and current chair of the ABA's Law Practice Division. Learn how to do less and harness change well in 2019, so you can grow your brand, attract clients with greater ease, and improve your work-life balance.

Steve Ryan, founder and CEO of RyTech, a digital marketing agency for law firms, identifies five ways to fix your web traffic woes. Learn how to attract and capture web visitors who are more likely to become clients with targeted content, paid search ads, optimized calls-to-action, and more.

Alison Pacuska, president of Pacuska Professional Services, a top-tier boutique firm offering paralegal and legal assistant services, explains how to determine if a virtual paralegal is right for your law firm. Learn how to make the most of a virtual paralegal, and how a service like hers can complement the services of a virtual receptionist.

Minneapolis-based attorney and solopreneur Jess Birken of Birken Law Office and Hack Your Practice offers a handful of ways fellow solo lawyers can lighten their load by tapping flexible, affordable outsourced services.

Lawline Program Attorney Sarah Mills, J.D., outlines the importance of considering content, cost, and convenience when evaluating CLE providers.

Are you missing calls from potential clients? Are you slow to adopt new technologies, like online payments? You've got company. Responsiveness remains one of the biggest challenges for attorneys. It also presents the greatest opportunity for unlocking more revenue, client satisfaction, and productivity. We took data from the just-released 2018 Clio Legal Trends Report and pinpointed actionable recommendations. Learn four ways to buck the trend, be more responsive, and chart a path for your law firm's success.