Blog: Advice

Car dealerships and auto repair shops have a unique set of challenges that need to be addressed with customer service and managing relationships. While the nostalgia of the “good old days” of car sales and service might bring some fond memories, it’s not going to take your auto business to the next level. In order to ensure that you get the perfect CRM for your auto repair shop or dealership, we’ve scoured the Internet to find the best of the best. Some of them are designed specifically for the auto industry, while others are general use platforms that happen to have favorable features.

Most people assume that they have a good idea of what a receptionist is and does. The very word conjures up an image of someone sitting behind the front desk, greeting visitors as they arrive and answering phone calls. The truth is that receptionists are lynchpins that hold entire organizations together. Without their critical skills and capabilities, the business would be unable to function. Let's take a deeper look into what it means to be a receptionist and dispel some key myths.

Who is the most important person in your business? Is it the CEO? CFO? CIO? Actually, it might be someone you would never expect: your receptionist. Yes, executives are important. However, they don’t have the same impact on business success that your receptionist does. Receptionists are often the public face of the company, and here are some of the traits or qualities a company should look for when hiring or outsourcing receptionists.

As your construction or design business grows, you’ll start seeing more clients walk through your door and have more relationships to keep track of! Customer relationship management (CRM) software helps business owners organize and report on client data and interactions. Here’s our complete reference guide for the best CRMs to help you decide which is best for your business.

Cloud storage is an easy way to back up your files and make sure you do not lose valuable data. Learn how to back up your computer files in the cloud and get tips on affordable cloud storage apps.

Tracing an unknown caller or discovering who is calling from an unlisted phone number may be necessary for your business. Learn how by reading this blog post.

Choosing the right conference call software for your small business can make it easier to communicate and work with your team and others. Smith.ai can help you communicate with clients so you can help your business grow.

Choosing the right software or apps to manage your small business calendar can streamline your schedule. Keep reading and learn about the top options.

Cold outreach can be terrifying. But it doesn't have to be. We'll discuss some best practices that you can use to overcome any obstacles in securing referral partners for your business.

The U.S. government passed a new stimulus bills in the final days of 2020. If you run a small business, that’s good news: You may be eligible for additional funding, expanded rules on how you can spend existing loans, and newly available tax deductions. Read on to learn more.