Smith.ai Outreach Campaigns vs. IdeasUnlimited: In-Depth Comparison

For insight on IdeasUnlimited’s pricing, you’ll have to reach out to them directly to receive a custom quote, which usually isn’t a good sign. Smith.ai, on the other hand, believes in transparent pricing, so our pricing is listed on our website. We charge per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. That way, you get exactly what you pay for, with real results to show for it. Plus, we give you an entire team, so for just $400 per month, you get more bang for your buck with Smith.ai than with IdeasUnlimited.

While it’s true that IdeasUnlimited does offer some outbound campaign strategy and analysis features, Smith.ai's Outreach Campaigns offers competitive outsourced sales support that far surpasses IdeasUnlimited’s. Our outreach campaigns feature is uniquely designed to provide professional assistance so your team can effectively follow-up with potential clients, set appointments with prospective clients, re-engage previously unresponsive leads, and so much more. We even offer real-time performance analytics so it’s easy for you to follow your campaigns’ progress while remaining hands-off.

If you want impersonal, overseas call center service, IdeasUnlimited can give you just that. But for customizable inbound and outbound sales support that’s backed with the technology and expertise you can rely on, Smith.ai is the way to go. Whether it's a one-time or a six-part call sequence to hundreds of webinar registrants, we’ve got you covered. Smith.ai gives you all the tools you need to build efficient campaigns with just a single service provider.

IdeasUnlimited is, ironically, limited in what they can take off your team’s plate. Sure, they can make calls and provide bilingual agents, but they don’t advertise many useful features, like lead qualifying, on their website. Smith.ai’s services, contrarily, don’t stop at high-quality sales support. Our live agents can become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Our services don’t start and end with sales outreach support – We provide comprehensive coverage so you can address all your business needs under one roof.

On a technological level, there is hardly room for comparison. Sure, both Smith.ai and IdeasUnlimited have online portals where you can track calls, note key performance metrics, and more, but when it comes to integrations, Smith.ai is leagues above IdeasUnlimited. We integrate with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS and Slack and is even a Zapier trigger (for our more tech-savvy users). 

IdeasUnlimited can’t guarantee North America-based SDRs, but Smith.ai can. We hire bright and friendly agents who sound just like in-house, who speak clear American English, and who are familiar with all the language nuances that you'd expect from North America-based agents, but you don't get with agents abroad, who speak English in a slightly different way that most leads and clients pick up on. With Smith.ai, there's never any indication the agent isn't right there with you in your office, sounding like they fit right in.

‍

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to IdeasUnlimited.