Smith.ai Outreach Campaigns vs. IdeasUnlimited: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to IdeasUnlimited

Smith.ai tops IdeasUnlimited by offering transparent pricing, flexible features, and more affordable, 24/7/365 sales outreach services.
COSTS & SETUP
Pricing
Per contact
Per hour/agent
Starting cost
$12-$15/contact
$8-$18/hour/agent
Set-up fee
$750
Monthly minimum
200 contacts
$1,280-$2,880/month
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
None
1 months
Long-term contract
No
No
Cancellation fee
No
No
OUR AGENTS
North America-based professionals
24/7/365 live sales outreach
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Info unavailable
Custom instructions, goals, and workflows backed by AI
Sales playbooks
Info unavailable
List submission & assignments
✔ API and CSV Upload
✔ CSV upload only
Lead lists provided
✘ Client supplies lists
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
5+
Info unavailable
Read our reviews
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Smith.ai offers comprehensive and affordable sales outreach. IdeasUnlimited is more focused on general business support than sales.

IdeasUnlimited positions themselves as outsourced business support — without supporting businesses with flexible pricing. In fact, the only thing that you’ll gather from review sites is that IdeasUnlimited is expensive. Smith.ai believes in transparency. Our per-contact pricing is advertised clearly on our website. means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Smith.ai’s agents are available around-the-clock, but unlike IdeasUnlimited’s agents, our agents are all North America-based and work from quiet home offices, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

IdeasUnlimited’s key product is a call center with no marketed technology to support it. Smith.ai not only provides business support in the form of call answering and virtual receptionist services, but also offers campaign strategy and analysis that delivers real results for SMBs and midmarket efficiently and effectively. Our AI-empowered team of agents have the tech support to truly help your customers feel like they only ever interacted with an in-house team. 

IdeasUnlimited leans hard into their agents and business support tools. They really only demonstrate that they have a call center — which we all know is outdated and doesn’t provide the same level of support that an in-house team. Smith.ai’s services don’t start and end with sales support. Our professionals are empowered to have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Data is important to both IdeasUnlimited and Smith.ai. However, Smith.ai meets you where you do business. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to IdeasUnlimited.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services