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Smith.ai 24/7 staffed & managed live chat

Smith.ai Live Chat: The fastest & friendliest way for businesses to capture website leads 24/7

Smith.ai is known for superior 24/7 virtual receptionist & intake services by phone. We can also capture leads, screen potential clients, and book consultations on your website all day, every day with live chat.

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THE BASICS!

  • Live chat agents on duty 24/7
  • Appointment & call-back scheduling with calendar integration
  • Payment collection with billing software integration
  • Real-time lead qualification & intake with CRM integration for complete workflows
  • AI technology powers automatic responses, real-time English-Spanish translation, and more.
  • Instant chat transcripts via email. Contacts and chat conversations logged in your CRM.
Text answering
We capture leads & help clients who text you — with live agents & AI
Smith.ai's live chat has been an extension of our office. We sleep well knowing that they will handle things professionally, every time.
Scott M. Peterson
D'Orazio Peterson
Questions? Let's talk.
TALK TO US

Book a Free Consultation

Learn how Smith.ai can help your business. We’ll address your questions about Smith.ai phone receptionists, live chat, or both.

Call/text  (650) 727-6484

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WHAT'S SO SPECIAL ABOUT SMITH.AI’s LIVE CHAT?

From attorneys to accountants, we understand your business and your clients' specific needs. After handling over 1 million client calls, our live agents can capture, qualify, and intake leads better than in-house staff.

Our live chat software gets smarter as it interacts with your customers, refining your intake funnel to constantly improve lead qualification, converting more leads to clients. While other live chat services use scripts, our AI learns what's effective, and refines, helping live agents work quickly and accurately, or operating just as standalone AI software.

Other chat software products qualify... but still require you to close the deal yourself, which takes time you don’t have and forces clients to wait. Our live chat agents can book customer appointments, take payment, and best of all, get a human on the phone: Qualified leads can either get a call from our receptionists or you at any time of day.

PREDICTABLE PRICING FOR RELEVANT LEADS

Live chat agents on duty 24/7. Per-chat pricing, not per-hour.
No charge for bots, spam, or irrelevant chat sessions.
No annual contract or setup fee. Change plans anytime.

LIVE CHAT FAQs

What is Live Chat?
Live chat is an online tool that allows businesses of all sizes to communicate with website visitors and potential customers via messaging 24 hours a day, 7 days a week. Rather than waiting for an email response, customers can simply open a live chat window and speak directly with a live agent in real time. Not only does live chat benefit the customer by creating a better customer experience, but it also benefits the business. With live chat software, businesses are able to:
  • Capture and qualify incoming leads to boost your marketing ROI
  • Close deals quicker and more efficiently
  • Retain customers by providing easy access to customer service and sales teams
  • Respond to customers in real-time, thus making them feel valued