Professional AI Chatbots
Custom, professional, AI chatbots available to answer questions and qualify leads 24/7/365.
Custom, professional, AI chatbots available to answer questions and qualify leads 24/7/365.
Your bot can answer customer questions about hours, payment methods, services provided, and more.
The level of âassertivenessâ of your chat widget is up to you. Determine whether your chat widget proactively prompts the web visitor to engage in a conversation, and also the length of time before such prompts occur.
Choose how your chat widget looks on your website so it matches your overall design and branding.
Choose where your chat widget is displayed â sitewide or on specific-pages.
Choose what hours Smith.ai receptionists respond to chats on your website (as long as it is within 5am â 9pm PT / 8am â 12am ET, Monday through Friday).
Your custom AI chatbot runs 24/7 so leads get a friendly and helpful response after-hours, even when youâre off the clock.
Build a knowledge base that makes accessing answers to common questions easy for your chatbot.
Have "bad leads" on your site? You can program your chatbot to refer them to a business you recommend, if they donât answer questions indicating that theyâre a good potential client for your business.
Weâll answer customer questions about hours, payment methods, services provided, and more.
Your chatbot will greet clients using a personalized greeting specified by you.
Our chat widget works on every device and browser â computer, tablet, or phone â so no matter what your web visitors use to visit your website, they can access instant help via web chat.
Add your online calendar link into chatbot answers and playbooks so it can book appointments for you and your clients, on your own calendar. It can even prequalify new potential clients.
Your chatbot can gather e-commerce details such as order number, item info, and address.
Smith.ai can integrate with CRM software to sync visitor information, notes, and more.
You can map your chatbot to the questions you use on your new client intake forms for your qualified leads, so new client information is logged in your CRM.
Your chatbot can capture and qualify your leads based on your custom criteria, such as their service needs, where they heard about you, and more.
We can assist your support team by collecting order numbers or tickets. We integrate with many PSAs, too.
Our state-of-the-art technology makes it easy to embed our chat widget on your website, whether your site is built on Wordpress, Wix, WebFlow, or other website platforms.
Our customer support team is available via email and live chat 5am â 6pm PT / 8am â 9pm ET, Monday through Friday.
As long as you can access your cell phone or email, you can receive chat summaries â anywhere in the world.
At Smith.ai, our customers come first. We are always interested in hearing what you need and do our very best to build new features to accommodate you. Please reach out to us with any questions about customization at hello@smith.ai or call us at (650) 727-6484.
The free AI chatbot includes unlimited conversations on your website 24/7/ 365. You also get 5 Q&A to program in as quick responses to common questions, and a lead-screening Playbook with 5 inputs (prompts for information from a new potential client). We find just the 5 Q&A and 1 Playbook alone provide significant value, but you can upgrade to unlimited Q&A and/or playbooks anytime if you need more.
Absolutely not. The free AI chatbot costs nothing. If you add optional add-ons, then you will see those on your bill. You can easily add or remove optional add-ons month-to-month for total flexibility and cost control.
We charge per chat, per month for scheduling, payments, and CRM integration. For example, if you have 20 chats /month, youâll pay $10/month to add CRM integration to your chatbot plan ($.50/chat x 20 chats).. The free AI chatbot plan includes 5 Q&A and 1 Playbook with 5 input fields. We charge a flat monthly fee for unlimited Q&A and unlimited Playbooks.
We keep all your existing data if you cancel. So, when you resume in the future, you donât have to retrain your bot or dig up directions you sent us to handle your chats properly. We will just eagerly await your return.
Nope! All Smith.ai plans are month-to-month with no annual contract required. If youâre leaving, you wonât be charged past the current billing cycle â simple as that. Starting back up again is easy, too. And we never charge setup or cancellation fees.
You can cancel anytime by emailing us at support@smith.ai. Weâll get right on it (we require one week notice before your next billing date to give our team time to process it) and wonât hassle you to stay. Ok, truthfully, we might ask a few questions, but we wonât go all Comcast on you. But we will miss you!
No way. With no annual contract, when you cancel, you just finish out your current month, which has already been prepaid by you (if youâre paying at all). Give us a heads up one week in advance, and we wonât charge you past your current billing period.
No need. When you cancel your account, the chat widget will âdisappearâ automatically. But we take no responsibility for new leads or opportunities you may miss out on!
