How to Forward Calls from to


Many customers use to handle their calls. As soon as you're signed up for, you'll need to change the settings in your account to ensure your calls are being forwarded to and that caller's numbers appear correctly to our receptionists. Here's how to update your account to properly forward your calls.

How to Forward Calls From to

  1. Log in to your account and go to Call Handling Rules
  2. Under option #2, set how calls should be handled as "Forward Call" and enter your number.
  3. Click on the "Advanced Options" icon (see screenshot below).
  4. Set Caller ID to show me as "Caller's ID" so that we can identify the caller's number.
  5. Set Screening to "Off."
  6. Click "Save Rule Settings."

We're Here to Help.

Questions about setting up your call forwarding from's support team is available to help you Monday through Friday, 5am – 6pm PT / 8am – 9pm ET, via phone at (650) 727-6484 or via email at

Business Education
Written by Maddy Martin
Maddy Martin is's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

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