Many Phone.com customers use Smith.ai to handle their calls. As soon as you're signed up for Smith.ai, you'll need to change the settings in your Phone.com account to ensure your calls are being forwarded to Smith.ai and that caller's numbers appear correctly to our receptionists. Here's how to update your Phone.com account to properly forward your calls.
Questions about setting up your call forwarding from Phone.com? Smith.ai's support team is available to help you Monday through Friday, 5am – 6pm PT / 8am – 9pm ET, via phone at (650) 727-6484 or via email at firstname.lastname@example.org.