Blog: Business Education

In this webinar replay, tune in to Smith.ai's Maddy Martin and LeanLaw's Jonathon Fishman as they explain how to implement and run a lean law practice by outsourcing your receptionists, intake, scheduling, bookkeeping, and accounting.

Suzanne Headon, chief marketing officer of legal-risk management software Kinnami, shares what small-firm lawyers who use automation and collaboration platforms should do right now to reduce data breach risks and protect their client's information.

The Maximum Lawyer’s Jim Hacking interviews Smith.ai’s head of growth and education Maddy Martin about what's new at Smith.ai and her upcoming talk at MaxLawCon19.

Many lawyers have concerns about working with virtual assistants. Alison Pacuska is here to address them so you can move on and think about the benefits.

As a small business owner, your phone system sets the tone for callers. Avoid common pitfalls when setting up your IVR and make the clients who call your business happy to work with you!

5 useful ways to use document automation from Dorna Moini, CEO and founder of Gavel. Reduce repetitive tasks, monetize automated processes, and create marketing opportunities.

Is your law firm's marketing and intake working to filter out undesirable clients and capture only the best leads? Learn how to improve your firm's processes in this webinar with Attorney Sync's marketing director Kelly Street.

Lawyers spend a fraction of their day on billable work. In this guest post from Remedy Outside Counsel founder Krista Coggins, learn about why your productivity is so low and how to use outsourcing to increase profit margins, client happiness, and your quality of life.

Join us for a live, free webinar on Wednesday, February 20, at 12:00 p.m. EST with Matt Bradford-Aunger, the education lead at HelpDocs.io, software that helps businesses create authoritative knowledge bases to guide users when they're stuck and reduce load for support teams. Matt and Smith.ai's head of growth & education, Maddy Martin, will discuss ways to leverage knowledge bases and virtual receptionists to convert more leads and serve clients better.