Jessica Paxton

Jessica Paxton is the Product Marketing Manager at Smith.ai.

Articles by Jessica Paxton

How Remote Paralegals Can Improve Law Firm Profitability

July 18, 2024
How Remote Paralegals Can Improve Law Firm Profitability
Need help to complete billable work each day? You’re not alone. Many attorneys find they’re too bogged down with administrative tasks to focus on being available for clients and leads. The good news is that it doesn’t have to be that way. A remote paralegal can take on a broad range of tasks to help free your time to focus on ways to improve your law firm’s profitability. Explore some of the most effective ways a remote paralegal can help.
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How to Market Legal Services to Get More Leads

July 17, 2024
How to Market Legal Services to Get More Leads
Learning how to market legal services effectively is important. For a law firm, it helps you generate additional leads and expand your client base. This blog post will explore various strategies, such as client referrals, digital marketing, and networking, to help law firms retain and attract clients. Using these successful tactics will lead to better credibility, visibility, and in the end, more leads for your legal practice.
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Call Answering Service Costs and What You Need to Know

July 16, 2024
Call Answering Service Costs and What You Need to Know
Any business that wants to improve operational efficiency and customer service should consider call-answering services essential. This article will go into detail on call answering service cost averages. We’ll share crucial insights into what to consider so you can choose the best option for your specific business needs.
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4 Best Legal Document Automation Software Available

July 16, 2024
4 Best Legal Document Automation Software Available
Legal document automation software is essential for modern law firms looking to increase efficiency and reduce errors. This blog post reviews the best options, highlighting their key features and benefits. Implementing these tools can save time, cut costs, and improve the overall productivity of your legal practice.
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Why Your Clients Deserve a Warm Transfer

July 8, 2024
Why Your Clients Deserve a Warm Transfer
Creating client satisfaction has become more important than ever as the business landscape has become more competitive. One of the keystones to excellent customer service is practicing the use of warm transfers. This blog post will explore the reasons your clients deserve a warm transfer and how offering them can have a positive impact on your business.
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Beware of Online Job Scammers Posing as Smith.ai

February 27, 2024
Beware of Online Job Scammers Posing as Smith.ai
Scammers are looking to capture sensitive information from job applicants. Learn more about this scam and how to apply with confidence at Smith.ai.
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Announcing Smith.ai on Make!

October 3, 2023
Announcing Smith.ai on Make!
Smith.ai and Make are two cutting-edge tools that help businesses automate workflows and take their operations to the next level. With the new Smith.ai and Make integration, businesses can connect Smith.ai to a wide range of apps, software, and systems, including CRMs, marketing automation platforms, and project management tools. We’re proud to be the first virtual receptionist service on Make!
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New! Smith.ai Enhances New Call Trigger in Zapier

August 9, 2023
New! Smith.ai Enhances New Call Trigger in Zapier
Businesses of all sizes are increasingly expected to do more with less. Better data, more technology, and increased customer engagement only scratch the surface of what is needed to remain ahead of competitors today. That is why Smith.ai has launched a major upgrade to its New Call Trigger in Zapier — eliminating the need to jump between multiple sources to get the customer insights you need.
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Streamline your Workflows from Smith.ai to Clio

November 15, 2022
Streamline your Workflows from Smith.ai to Clio
We’re on a mission to help your legal practice run efficiently and smoothly. Whether you need appointment scheduling, live transfers of priority calls, or a friendly, North American-based receptionist to answer phones and form relationships with clients, Smith.ai has a solution. Integrating with your law firm’s Clio Manage and Clio Grow software is key to keeping your team in the conversation loop and your operations running smoothly.
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Smith.ai Now Integrates with Smokeball

November 4, 2022
Smith.ai Now Integrates with Smokeball
We’re on a mission to help your law firm run efficiently and smoothly. Whether you need appointment scheduling, live transfers of priority calls, or a friendly, North American-based receptionist to answer phones and form relationships with clients, Smith.ai has a solution. Integrating with your law firm’s practice management software is key to keeping your team in the loop on conversations and to your operations running smoothly. That’s why we’re happy to announce that Smith.ai now integrates with Smokeball!
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