Jessica Paxton

Smith.ai continually strives to improve and expand its features to serve our clients better. So whether you need appointment scheduling, live transfers of priority calls, or just a friendly, North American-based receptionist to answer phones and form relationships with clients, Smith.ai has a solution. We understand that integrating with your current software is essential, so we proudly announce that Smith.ai now integrates with Zoho!

We at Smith.ai recognize how valuable time is to your home services business which is why we’re always looking for ways to save precious minutes wherever we can. Our new integration with ServiceTitan allows you to fast-track your processes with the help of powerful, intuitive tools.

While a call summary from Smith.ai receptionists provides a high-level overview of a call, sometimes a complete audio recording and text transcription are desired. For those scenarios, Smith.ai now offers call recording, transcription, and the ability to search call transcripts from your dashboard.

You asked. We listened. Smith.ai is expanding our outbound calling capabilities based on your feedback! You can now have us make a one-time call to anyone right from your dashboard.

Smith.ai’s commitment to automation, integrations, and streamlining business processes to save you time is one of many ways we stand above the competition. Today, we’re excited to announce two new actions that can be part of a Zap.

Keep your leads warm with Smith.ai’s new Text & Email Follow-Up feature. While on the call, or immediately afterwards, our receptionists can send a text message, email, or both to your callers. We'll only send a text to the people who fit your criteria, and you can let us know exactly what to send (or we'll help you).