In-Depth Comparison

Smith.ai vs. Ruby Receptionists

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Ruby Receptionists

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$3.28-$4.70/min
Starting cost
$285/month
$235/month
Setup fee
NO
No
Money-Back Guarantee
14 days
21 days
Spam & sales calls
Free
$3.28-$4.70/min/ some spam blocked for free
Post-call wrap-up
Included
Included for inbound calls, $3.28-$4.70/min for outbound calls
Contracts
No contracts
No
Wrong Numbers
Free
No
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$3.58-$4.97/min

capabilities

Calls answered 24/7
βœ”
βœ”
North America-based receptionists
βœ”
βœ”
Lead qualification
βœ”
βœ”
New lead intake
βœ”
βœ”
Appointment scheduling
βœ”
βœ”
Payment collection
βœ”
✘
Call screening, routing & prioritization
βœ”
βœ”
Outbound sales campaigns
βœ”
Unlimited FAQ
βœ”
Call recording & transcription
βœ”
✘ Voicemail transcription only
Zip code lookup
βœ”
✘
Warm transfer
βœ”
βœ”
Call transfers via SMS & Slack
βœ”
✘
Instant call summaries by email & SMS
βœ”
βœ”
Daily call summaries
βœ” Email, SMS, Slack
βœ”
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
βœ”οΈ Per Β½ minute including follow-up time. Comes from your #.
Receptionists know caller history
βœ”
Spanish-speaking receptionists
βœ”
✘ Limited hours only
Send follow-up messages
βœ”
✘

integrated technology

Call tracking dashboard
βœ”
βœ”
Call analytics
βœ”
βœ”
CSV upload for direct transfer / blocked numbers
βœ”
✘
CRM, intake & marketing software
βœ”
✘ Some
Calendaring software
βœ”
βœ”
Scheduling
βœ”
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
✘
SMS & Slack
βœ”
✘

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s receptionists provide sophisticated screening, scheduling, and intake capabilities that sync beautifully with your systems. Ruby Receptionists will leave you with more unnecessary follow-up work.

Your outsourced receptionists should be affordable and useful, whether you're just getting started or you run a large, longstanding business. That's why Smith.ai offers lead qualification and intake, appointment scheduling, payments, follow-ups via SMS/email, outbound calling, and more at flat per call rates with a low starting cost of $285/month for 30 calls.

Although the starting cost is similar, Ruby only offers some of the same features on a per-minute model. Remember that with per-minute pricing, even one long call can spike your bill. Plus, since they charge for the spam not caught by their robocall filter, sales, and wrong-number calls, these prices can rack up (think about the spam and sales calls you regularly get). With no charge for the calls you didn’t want anyway, Smith.ai is the smarter and more modern way to save time and money.

Smith.ai uses sophisticated AI technology to filter spam, route calls, map caller history, record and transcribe calls, search zip code locations, and increase the efficiency of our receptionists β€” keeping costs for you low. And it’s no surprise that we integrate seamlessly with nearly every major calendaring software and most CRMs (and for the more technically minded, chat apps like Slack and DIY integration tools like Zapier, Make, and open APIs). Ruby integrates with 3 CRM platforms, which can mean time-consuming copy-and-paste for any business owner using other platforms to manage their leads and clients.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Ruby Receptionists.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.