PATLive has 24/7 coverage, which is great. But PATLive bills by the minute, and charges for every call, which adds up fast. Plus, PATLive charges for any call to you, even if you're not on the line.
With Smith.ai, you only get charged for the calls you want, and you don't get charged when we're not on the phone. We charge for the work we do, not the work we don’t. PATLive starts at $149, not Smith.ai's $60. Most businesses don't need to pay for 24/7. We even set you up within two hours, whereas they have a one-business-day turnaround. Smith.ai receptionists work smarter with better technology — meaning lower prices, a 1-month trial & no extra fees for you.
But more importantly, PATLive records your calls. That’s a confidentiality problem if you’re an attorney, financial advisor, or anyone else working with confidential information.
Smith.ai has higher quality design too — even PATLive thinks so!
Charging per-call, with free forwarding and transfers, makes your billing easy. We don't penalize you for chatty callers.
25%+ of calls coming in are spam or sales. You shouldn’t be charged for those. We make it easy to block them, too.
Smith.ai worked carefully with IP lawyers to build a product that protects your info. PATLive records your calls.