CAPTURE WEBSITE LEADS 24/7

Live-staffed website chat powered by AI

Never miss a website lead with our full-service chat solution.

Our unique combination of humans and AI

We blend the accuracy and speed of AI technology with the thoughtfulness of professional agents. They work together to handle everything from simple FAQ to complex lead qualification. Your finger never has to touch a keyboard. 

AI is consistent and flexible

Our conversational AI responds immediately and answers correctly, no matter how the question is asked.

Sensitive matters handled by agents

When customers need help with complex or delicate issues, our live agents are available to step in, 24/7.

Built by your content, powered by our AI

Installation and setup take minutes. Our AI ingests your website content and understands user intent to provide accurate answers to customer questions.

In-depth data beyond your website

There’s more to know about your business than what’s on your website. Our Q&A feature gives both our chatbot and human agents access to a library of supplemental content.

Sales funnels that convert through chat

The most common chat function is to capture a lead and secure a next step. With our no-code playbooks, you can filter out the tire-kickers and convert leads who are qualified, automatically.

Identify the sources of your most qualified leads

In your client dashboard, access chat transcripts and performance data. Discover key sources of your qualified leads and the points in the conversation that help or hinder your conversion goals.

Seamless appointment setting

Our chat solution does more than basic lead capture and screening — we book consultations and meetings directly on your calendar through your preferred scheduling tool.

Your business is unique. So is our quality.

We adapt and grow alongside your business as you scale.

24/7 chat agents

Live agents work in tandem with AI so conversations are handled efficiently, 24/7.

Built by your content

Our AI ingests your website data to provide accurate, business-specific answers.

Appointment booking

We’ll book appointments for you and your clients directly on your calendar.

Answer frequently asked questions

Create curated answers to your most important or tricky questions with Q&A.

Human hand-off

Our AI bot will transfer to one of our live agents when their assistance is needed.

Lead qualification

We pre-qualify so you only spend time with leads who are a good fit for your business.

New client intake

We’ll complete new intake forms so lead information goes directly to your CRM.

Easy-to-install

Our technology makes it easy to embed our chat widget into any website CMS.

Custom brand, color and placement

Choose how your chat widget looks on your website so it matches your brand design.

No-code playbook builder

Build simple to sophisticated conversational workflows with our no-code visual builder.

SMS text answering

Our live agents can answer texts sent to your business to capture and screen leads.

Online dashboard

Access transcripts, train your AI bot, analyze data, and more.

View all features

Smith.ai is trusted by 3,000+ businesses

5.0 stars

4.9 stars

5.0 stars

4.7 stars

Generate more leads with chat

Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.