Outsourced virtual receptionists are most practical when they add real value to your business. That’s why Smith.ai answers your calls and takes messages, but we also qualify leads, screen calls, book appointments, take payments, and make outbound calls as well. We aim to be a useful extension of your office. LexReception can answer calls and schedule meetings, but you’ll end up spending more time at the end of the day doing intake and lead screening work that could easily have been outsourced.
Another thing that sets Smith.ai apart? Technology-backed services. Smith.ai receptionists use our proprietary dashboard to immediately access your custom instructions and call history, look up zip codes to provide personalized service, and set up conference calls. Plus we have over 30 integrations with popular CRMs, scheduling, and billing software. LexReception has a few integrations, but they can’t offer the same depth of services.
It can be difficult to calculate the difference in price, as Smith.ai has predictable per-call fees and LexReception charges per minute. However, remember that with per-minute pricing, even one long call can add up. And since LexReception still charges for spam, sales, and wrong numbers, your monthly price can vary widely. All sales, spam, wrong calls are free with Smith.ai, and you can try our service risk-free for 14 days.
For more high-quality leads, outbound calling, tech-enabled personalized answering, a wide range of CRM integrations (first one is free), and free handling of spam, sales calls, and wrong numbers, businesses prefer Smith.ai to LexReception.
“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
"Smith.ai has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. Smith.ai has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!”
“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."