In-Depth Comparison

Smith.ai vs. AnswerForce

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to AnswerForce

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$1.11-$1.29/min
Starting cost
$285/month
$129/month
Setup fee
NO
$0–$99
Money-Back Guarantee
14 days
No
Spam & sales calls
Free
$1.29/min
Post-call wrap-up
Included
Yes
Contracts
No contracts
Info unavailable
Wrong Numbers
Free
$1.29/min
Required Deposit
NO
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
North America-based receptionists
✘ Some
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
✘ Call recording only
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
✘ Form follow-up only
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s receptionists offer personalized lead qualification, outgoing calls, and custom intake. AnswerForce will leave you with less satisfied leads and more follow-up work.

At Smith.ai, our receptionists are your receptionists: They’ll call someone for you, book appointments, take payments for consults and outstanding invoices, fill out short intake forms, take all your calls for the next hour, you name it! And while both Smith.ai and AnswerForce offer call recording, Smith.ai goes above and beyond by transcribing your calls for you, something AnswerForce doesn't do. In fact, AnswerForce doesn't do a lot of things that Smith.ai does. They don’t qualify your leads, they only make outgoing calls in certain circumstances, and they don’t take payments or offer any intake services. Smith.ai is the clear option if you’re looking for an extension of your office.

Smith.ai’s receptionist service plans are month to month, don't include a setup fee, and costs are all per call. You know exactly what you're paying for, and monthly invoices are more likely to be predictable. AnswerForce’s lower-tier plans both come with a $99 setup fee and since you're paying per minute, your monthly charge could vary widely (you probably know how many calls your business has, but not how many minutes). Plus, Smith.ai doesn’t charge for any spam, sales calls, or wrong numbers — you’ll pay for at least a minute each with AnswerForce.

‍Both receptionist services have many CRM and scheduling integration options, but AnswerForce’s website doesn’t mention anything about the people answering your calls. Smith.ai’s virtual receptionists are North America-based professionals, hired with backgrounds in customer service and hospitality, and highly trained and tested on providing the best service. Our tech feeds them your business information with call directions, so they can 100% focus on friendly conversations with your clients and leads.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over AnswerForce.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.