At Smith.ai, our receptionists are your receptionists: They’ll call someone for you, book appointments, take payments for consults and outstanding invoices, fill out short intake forms, take all your calls for the next hour, you name it! AnswerForce simply doesn’t offer as many options. They don’t qualify your leads, they only make outgoing calls in certain circumstances, and they don’t take payments or offer any intake services. Smith.ai is the clear option if you’re looking for an extension of your office.
You can experience Smith.ai’s receptionists service with a free trial, and then our plans are month-to-month with no setup fee. AnswerForce’s lower-tier plans both come with a $99 setup fee. And since they don’t have a free trial, the lowest price to try is $228, which can be expensive for small businesses looking for affordable options. Furthermore, Smith.ai doesn’t charge for any spam, sales calls, or wrong numbers; you’ll lose at least a minute each with AnswerForce.
Both receptionist services have many CRM and scheduling integration options, but AnswerForce’s website doesn’t mention anything about the people answering your calls. Smith.ai’s virtual receptionists are U.S.-based professionals, hired with backgrounds in customer service and hospitality, and highly trained and tested on providing the best service. Our tech feeds them your business information and call directions, so they can 100% focus on friendly conversations with your clients and leads.
For more qualified leads, lower starting costs, a free trial, free first CRM integration, predictable pricing, and extremely professional receptionists, businesses prefer Smith.ai to AnswerForce.