At Smith.ai, our receptionists are your receptionists: They’ll call someone for you, book appointments, take payments for consults and outstanding invoices, fill out short intake forms, take all your calls for the next hour, you name it! AnswerForce simply doesn’t offer as many options. They don’t qualify your leads, they only make outgoing calls in certain circumstances, and they don’t take payments or offer any intake services. Smith.ai is the clear option if you’re looking for an extension of your office.
Smith.ai’s receptionist service plans are month-to-month, don't include a setup fee, and costs are all per-call. You know exactly what you're paying for, and monthly invoices are more likely to be predictable. AnswerForce’s lower-tier plans both come with a $99 setup fee and since you're paying per minute, your monthly charge could vary widely (you probably know how many calls your business has, but not how many minutes). Plus, Smith.ai doesn’t charge for any spam, sales calls, or wrong numbers — you’ll pay for at least a minute each with AnswerForce.
Both receptionist services have many CRM and scheduling integration options, but AnswerForce’s website doesn’t mention anything about the people answering your calls. Smith.ai’s virtual receptionists are North America-based professionals, hired with backgrounds in customer service and hospitality, and highly trained and tested on providing the best service. Our tech feeds them your business information and call directions, so they can 100% focus on friendly conversations with your clients and leads.
For more qualified leads, free first CRM integration, predictable per-call pricing, and extremely professional receptionists, businesses prefer Smith.ai to AnswerForce.
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“I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend Smith.ai to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
"Smith.ai has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. Smith.ai has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that Smith.ai manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!”
“Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the Smith.ai team makes them a true extension of our office."
Learn how Smith.ai can help your business. We’ll address your questions about Smith.ai phone receptionists, live chat, or both.
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