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Blog
Retain Clients on the First Call
July 21, 2026
Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer.
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Introducing Quality Studio: The Missing Step in Every AI Receptionist Setup
July 15, 2026
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The Anatomy of an AI Call: How Smith.ai Is Redefining What “Handled” Really Means
June 15, 2026
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Virtual Receptionists
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5 Ways to Run a Better HVAC Service Business with Virtual Receptionists
March 2, 2018
Running a HVAC business is a demanding enterprise, between servicing existing clients and installing new systems. Clients insist on properly functioning systems to deliver the ideal level of comfort for their indoor climate. With Smith.ai fielding incoming calls, your ability to focus on core services improves while we serve as your first line for customer service.
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Business Education
Smith.ai Virtual Receptionists Never Rely on Scripts
March 2, 2018
Many live call answering services will rely on scripts when it comes to answering customer calls for their clients. While there is some benefit in the consistency of call handling procedures, utilizing scripts can often seem impersonal and robotic. Find out how we train our receptionists to not have to rely on these canned responses and provide a more personalized experience.
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Virtual Receptionists
Smith.ai vs. Conversational: Live Answering Service Comparison
March 1, 2018
You know it's time to enlist the help of a live answering service when phone calls are blocking your ability to get work done each day. There are many services offering live, remote receptionists, and it can be hard to know which service is right for you. Today, we compare Smith.ai to Conversational receptionists.
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Virtual Receptionists
Smith.ai vs. AnswerConnect: Live Answering Service Comparison
March 1, 2018
Compare Smith.ai virtual receptionists to AnswerConnect regarding setup fees, trials, contracts, prices, features, and more to decide which service is the right one for your business.
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Virtual Receptionists
Smith.ai vs. Gabbyville: Live Answering Service Comparison
February 27, 2018
It's not easy to decide on a live answering service. Do you need receptionists who make both inbound and outbound calls? Who schedule appointments? Who handle live transfers to you and your staff? Compare Smith.ai virtual receptionists to Gabbyville to see which makes sense for your business.
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Virtual Receptionists
Smith.ai vs. PATLive: Live Answering Service Comparison
February 26, 2018
Compare Smith.ai's service to PATLive in setup, costs, overage, and features to determine which virtual receptionists service is the right one for your business.
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Virtual Receptionists
Smith.ai vs. LiveAnswer: Live Answering Service Comparison
February 26, 2018
It's often difficult to manage calls from new and existing customers while running a business. Choose the right live answering service to fit your needs now and as your business grows. Today, we compare Smith.ai to LiveAnswer virtual receptionists.
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Virtual Receptionists
Smith.ai vs. AnswerForce: Live Answering Service Comparison
February 23, 2018
Don’t stress over choosing the right live answering service. We’ll help you make the best decision for your business and your customers. Today, we compare Smith.ai to AnswerForce virtual receptionists.
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Virtual Receptionists
Smith.ai vs. Moneypenny: Live Answering Service Comparison
February 23, 2018
It’s no longer necessary to pay an in-house receptionist, because virtual receptionists allow for more flexibility at a far lower price. But how do you choose the right live answering service? Today, we set Smith.ai head-to-head with Moneypenny.
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Virtual Receptionists
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