Blog: Virtual Phone System

How to Get Crystal-Clear VoIP

How to Get Crystal-Clear VoIP

Corvum.io cofounder and CTO Graham Nelson-Zutter gives us the low-down on VoIP issues, and how to address them. If you're not 100% sure your business' phone lines are running in tip-top shape (many aren't), this is one of those articles you'll want to carve time out to read.

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Essential Tech, Tools & Talent for Small Law Firms Working Remotely

Essential Tech, Tools & Talent for Small Law Firms Working Remotely

During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We've seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

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Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Giving a gift to a client can be a cliche or a strong customer service decision. Plus it's a great way to connect as a human with your clients. How you execute it determines the effectiveness of the gift.

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Sell More with Live Chat and Chatbots

Sell More with Live Chat and Chatbots

Sales chat and chatbots are growing in popularity with both businesses and consumers. This guide gives specific tactics on successfully selling with chat.

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How to Calculate Customer Acquisition Cost (CAC) For Your Business

How to Calculate Customer Acquisition Cost (CAC) For Your Business

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Top 3 Metrics to Measure Customer Service Quality

Top 3 Metrics to Measure Customer Service Quality

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Need a bit of help maximizing your productivity? Consider these hacks and supporting tools that can increase your output, work satisfaction, and bottom line.

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How to Stop Unwanted Robocalls on Your Cell Phone & Landline

How to Stop Unwanted Robocalls on Your Cell Phone & Landline

Robocalls could be costing your businesses money and productivity. Learn how to stop these unwanted messages today.

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Does Your IVR Represent the “Flavor” of Your Company?

Does Your IVR Represent the “Flavor” of Your Company?

Law firms, financial advisors, and other small businesses should always think about branding in their interactive voice response system (IVR). Your answering service is often a first impression, and should represent you as well as your website!

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Keypad Cloud Phone System Product Updates — May 2019

Keypad Cloud Phone System Product Updates — May 2019

The Keypad mobile app now includes Call History and Voicemail tabs, making it faster and easier to respond to missed calls. Call or text callers from the app with just one click!

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Keypad Virtual Phone System vs. Onebox: Business Phone Service Comparison

Keypad Virtual Phone System vs. Onebox: Business Phone Service Comparison

A cloud phone system is an excellent choice for an affordable and easy way to route calls. However, the wide variety of options available can create a challenge when the time comes to select the best provider for your business. Here is how the Keypad cloud phone system compares to Onebox from eVoice.

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Keypad Virtual Phone System vs. CloudPhone: Business Phone Service Comparison

Keypad Virtual Phone System vs. CloudPhone: Business Phone Service Comparison

Thanks to modern technology, costs for phone systems have dropped substantially as available feature sets have expanded. A cloud phone system is a great choice for businesses that need a more affordable and efficient way to route calls, but it can be overwhelming to choose the best provider for your needs. Here's a comparison between the Smith.ai VOIP phone system, Keypad, and CloudPhone from VoxOx.

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Keypad Virtual Phone System vs. DOTVOX: Business Phone Service Comparison

Keypad Virtual Phone System vs. DOTVOX: Business Phone Service Comparison

If your business needs a more affordable and easy way to route calls, a cloud phone system is the way to go, but it can be overwhelming to determine which provider to choose. Here's how the Keypad cloud phone system compares to DOTVOX.

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Keypad Virtual Phone System vs. RingCentral Pro: Business Phone Service Comparison

Keypad Virtual Phone System vs. RingCentral Pro: Business Phone Service Comparison

Keep up with the way business is changing by finding a cloud phone system that works for your business. Discover how Keypad and RingCentral Professional compare in pricing, features, and more.

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Keypad Has Arrived! Switch to the Most Advanced & Affordable Cloud Phone System.

Keypad Has Arrived! Switch to the Most Advanced & Affordable Cloud Phone System.

Developed in house at Smith.ai, Keypad is the best new cloud phone system for small businesses and solo professionals. Sign up now to start routing, recording, and tracking your calls for just $25/month!

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Keypad Progress Update

Keypad Progress Update

We've been heads-down the last two months since announcing Keypad, and we're nearly ready for its release! Read on for important updates and the expected release date.

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Porting Your Number In & Out of a VoIP or Virtual PBX Provider

Porting Your Number In & Out of a VoIP or Virtual PBX Provider

You may find that your VoIP or virtual PBX provider doesn’t best serve your needs and you want to take your number with you to a new provider. Here's how to transfer your number between providers and keep your business calls coming in without interruption.

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Get Early Access to Keypad, the New Cloud Phone System from Smith.ai

Get Early Access to Keypad, the New Cloud Phone System from Smith.ai

Soon, we’re launching Keypad, the most advanced and affordable cloud phone system. With call routing, tracking, and analytics, it’s a fully loaded service that can handle all of your business calls — for just $20/month.

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Understanding the Differences Between Call Answering Services: IVR, Live Agents, and Call Centers

Understanding the Differences Between Call Answering Services: IVR, Live Agents, and Call Centers

Does your business receive multiple calls throughout the day? It can often be difficult to handle those calls if you’re busy running the company. Many independent professionals and business owners seek call answering services to manage client calls and appointment booking requests. Find out the differences between automated answering services, call centers, and live answering services. We’ll help you decide upon the service that best fits your business needs.

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