Blog: Virtual Phone System

2020 Voice Services Snapshot, Part 1: Business Phone Systems – the Good, the Bad, and Everything in Between

2020 Voice Services Snapshot, Part 1: Business Phone Systems – the Good, the Bad, and Everything in Between

In the first part of our three part series on voice services, we provide the results of our voice services survey to reveal how businesses are managing call answering and how their call answering method has effected their business. Three marketing experts also chip in to discuss the importance of answering phone calls for your business and how you can choose a call answering service that not only suits your business needs, but works to guarantee an increase in customer satisfaction, lead generation, and overall revenue.

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How SMBs Can Leverage VoIP to Boost Marketing Strategies

How SMBs Can Leverage VoIP to Boost Marketing Strategies

If you're a small or medium sized business, you might be searching for a quick and accessible way to connect with more of your customers online. Luckily, VoIP can answer all of your marketing prayers. John Allen, Director and SEO of RingCentral, offers his insights into how small and medium sized businesses can utilize VoIP systems to boost their marketing strategies and gain optimum sales growth.

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How to Download and Save Important Voicemails

How to Download and Save Important Voicemails

You're getting calls and lots of them, and your voicemail box is filling up fast. You don't want to miss out on clients' voicemails, but you also don't want to delete your important messages. Well, sadly there's only so much room in your voicemail box. Learn how to transfer voicemails from your mobile, landline, or VoIP phone, and store them for safekeeping, so that your voicemail box can stay open for important business and personal messages, around the clock.

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How to Convert More Leads from Calls and Chats

How to Convert More Leads from Calls and Chats

Now more than ever, small businesses are looking for ways to bring in new revenue. Six marketing experts share their tips for expanding your lead intake — and converting more existing leads.

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Full-time vs. Virtual Receptionists — Which Is Right for You?

Full-time vs. Virtual Receptionists — Which Is Right for You?

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

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Managing Your Business During COVID-19 - 3 Leaders Weigh In

Managing Your Business During COVID-19 - 3 Leaders Weigh In

COVID-19 has caused us all to think about our businesses. How do we navigate successfully through the next several months? Many have written content highlighting how they’re working through these issues. 

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How to Get Crystal-Clear VoIP

How to Get Crystal-Clear VoIP

Corvum.io cofounder and CTO Graham Nelson-Zutter gives us the low-down on VoIP issues, and how to address them. If you're not 100% sure your business' phone lines are running in tip-top shape (many aren't), this is one of those articles you'll want to carve time out to read.

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Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We've seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

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Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Giving a gift to a client can be a cliche or a strong customer service decision. Plus it's a great way to connect as a human with your clients. How you execute it determines the effectiveness of the gift.

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Sell More with Live Chat and Chatbots

Sell More with Live Chat and Chatbots

Sales chat and chatbots are growing in popularity with both businesses and consumers. This guide gives specific tactics on successfully selling with chat.

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