Blog: Virtual Phone System

How to Download and Save Important Voicemails

How to Download and Save Important Voicemails

You're getting calls and lots of them, and your voicemail box is filling up fast. You don't want to miss out on clients' voicemails, but you also don't want to delete your important messages. We there's only so much room in that voicemail box. I'll teach you how to transfer voicemails from your mobile, landline, or VoIP phone, and then store them for safekeeping, so that your voicemail box can stay open for important business and personal messages, around the clock.

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How to Convert More Leads from Calls and Chats

How to Convert More Leads from Calls and Chats

Now more than ever, small businesses are looking for ways to bring in new revenue. Six marketing experts share their tips for expanding your lead intake — and converting more existing leads.

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Full-time vs. Virtual Receptionists — Which Is Right for You?

Full-time vs. Virtual Receptionists — Which Is Right for You?

As businesses move en masse from a large staff based in a physical office to a leaner, remote model, are you thinking about how to handle your receptionist service? Having worked with thousands of businesses, we know what you should look for. We’ll compare full-time and virtual receptionists on several fronts, so you can choose an ideal option or see if a mix of both is the best solution.

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Managing Your Business During COVID-19 - 3 Leaders Weigh In

Managing Your Business During COVID-19 - 3 Leaders Weigh In

COVID-19 has caused us all to think about our businesses. How do we navigate successfully through the next several months? Many have written content highlighting how they’re working through these issues. 

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How to Get Crystal-Clear VoIP

How to Get Crystal-Clear VoIP

Corvum.io cofounder and CTO Graham Nelson-Zutter gives us the low-down on VoIP issues, and how to address them. If you're not 100% sure your business' phone lines are running in tip-top shape (many aren't), this is one of those articles you'll want to carve time out to read.

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Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

Essential Tech, Tools, & Talent for Small Law Firms Working Remotely

During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We've seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

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Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Top 10 Business Gifts for Clients: Unique Presents That Won't Break the Bank (No Mugs or Pens!)

Giving a gift to a client can be a cliche or a strong customer service decision. Plus it's a great way to connect as a human with your clients. How you execute it determines the effectiveness of the gift.

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Sell More with Live Chat and Chatbots

Sell More with Live Chat and Chatbots

Sales chat and chatbots are growing in popularity with both businesses and consumers. This guide gives specific tactics on successfully selling with chat.

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How to Calculate Customer Acquisition Cost (CAC) For Your Business

How to Calculate Customer Acquisition Cost (CAC) For Your Business

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Top 3 Metrics to Measure Customer Service Quality

Top 3 Metrics to Measure Customer Service Quality

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

How to Create a Chatbot to Capture Leads (No Coding Skills Required!)

Simply put, how much does it cost to get a new customer? When calculating the CAC, you should include the following as costs: Advertising costs, Sales/referral commissions, outside agency fees related to marketing, and sponsorships. When you know what you are spending to get clients, you can then measure what your spend is producing to understand your costs.

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Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Our Top 9 Productivity Hacks: The Best Apps & Methods for Small Businesses

Need a bit of help maximizing your productivity? Consider these hacks and supporting tools that can increase your output, work satisfaction, and bottom line.

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How to Stop Unwanted Robocalls on Your Cell Phone & Landline

How to Stop Unwanted Robocalls on Your Cell Phone & Landline

Robocalls could be costing your businesses money and productivity. Learn how to stop these unwanted messages today.

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Does Your IVR Represent the “Flavor” of Your Company?

Does Your IVR Represent the “Flavor” of Your Company?

Law firms, financial advisors, and other small businesses should always think about branding in their interactive voice response system (IVR). Your answering service is often a first impression, and should represent you as well as your website!

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Keypad Virtual Phone System vs. Onebox: Business Phone Service Comparison

Keypad Virtual Phone System vs. Onebox: Business Phone Service Comparison

A cloud phone system is an excellent choice for an affordable and easy way to route calls. However, the wide variety of options available can create a challenge when the time comes to select the best provider for your business. Here is how the Keypad cloud phone system compares to Onebox from eVoice.

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Keypad Virtual Phone System vs. CloudPhone: Business Phone Service Comparison

Keypad Virtual Phone System vs. CloudPhone: Business Phone Service Comparison

Thanks to modern technology, costs for phone systems have dropped substantially as available feature sets have expanded. A cloud phone system is a great choice for businesses that need a more affordable and efficient way to route calls, but it can be overwhelming to choose the best provider for your needs. Here's a comparison between the Smith.ai VOIP phone system, Keypad, and CloudPhone from VoxOx.

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Keypad Virtual Phone System vs. DOTVOX: Business Phone Service Comparison

Keypad Virtual Phone System vs. DOTVOX: Business Phone Service Comparison

If your business needs a more affordable and easy way to route calls, a cloud phone system is the way to go, but it can be overwhelming to determine which provider to choose. Here's how the Keypad cloud phone system compares to DOTVOX.

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Keypad Virtual Phone System vs. RingCentral Pro: Business Phone Service Comparison

Keypad Virtual Phone System vs. RingCentral Pro: Business Phone Service Comparison

Keep up with the way business is changing by finding a cloud phone system that works for your business. Discover how Keypad and RingCentral Professional compare in pricing, features, and more.

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Keypad Has Arrived! Switch to the Most Advanced & Affordable Cloud Phone System.

Keypad Has Arrived! Switch to the Most Advanced & Affordable Cloud Phone System.

Developed in house at Smith.ai, Keypad is the best new cloud phone system for small businesses and solo professionals. Sign up now to start routing, recording, and tracking your calls for just $25/month!

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Keypad Progress Update

Keypad Progress Update

We've been heads-down the last two months since announcing Keypad, and we're nearly ready for its release! Read on for important updates and the expected release date.

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