Smith.ai Outreach Campaigns vs. VanillaSoft: In-Depth Comparison

Keep in mind that VanillaSoft is just a software. So when VanillaSoft’s website says their software starts at just $80 per month, know that is simple for their software, not for a service. If you’re looking for more transparent pricing for a hands-on outreach sales service, think Smith.ai. Our website clearly showcases all of our plans, so you’re never left in the dark. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — so your monthly expenses are always predictable. Plus, you choose what features you want on your plan. That way, you’re never left paying for a service you won’t use or need. 

On top of that, VanillaSoft isn’t available 24/7/365, Smith.ai is. It doesn't matter what time zone your customers (or our agents) are in, your leads will be reached in a timely manner. Not only are our agents available around-the-clock, but they’re all North America-based and work from quiet home offices, as well, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Although VanillaSoft's software automation may be useful, the work is still on your team’s shoulders. Smith.ai, on the other hand, takes the work off your team’s plate. We utilize AI to enable a large, highly skilled team to maximize responsiveness beyond what a simple software can accomplish. Unlike VanillaSoft, Smith.ai provides useful features, like sales playbooks, that ensure your campaigns are effectively executed. With custom campaign strategy and detailed analysis, we deliver real results for SMBs and mid-market far more efficiently and effectively, so you can rest assured your leads are in good hands. 

And unlike VanillaSoft, Smith.ai’s services stretch far beyond sales support. Our professionals are not only experienced in sales enablement, but have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Sure, both VanillaSoft and Smith.ai have dashboards that allow you to manage leads digitally, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, VanillaSoft fails to compare to Smith.ai. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to VanillaSoft.