In-Depth Comparison

Smith.ai vs. VanillaSoft

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to VanillaSoft

COSTS & SETUP

Pricing
Per contact
Per month
Starting cost
$12/contact
$99/month
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Info unavailable
Long-term contract
No
No
Cancellation fee
No
No

OUR AGENTS

North America-based professionals
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices
✘ Some

capabilities

Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations

CAMPAIGN STRATEGY

Copywriting & script review
✘ Script review only
Custom instructions, goals, and workflows backed by AI
Sales playbooks
Info unavailable
List upload
✔ API and CSV Upload
Lead lists provided

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
✘ SMS only
Goal-oriented workflows
Call recording & transcription
✘ Call recordings only
Local caller ID matching
Open APIs

CLIENT SUCCESS

Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
5+
Info unavailable

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
VanillaSoft is a sales engagement software while Smith.ai steps in to take over your SDR work.

VanillaSoft helps you manage your telemarketing, inside sales, and call center efforts through its software solution. It doesn’t act as a full-service enhancement to your sales development team. Smith.ai does. We’ll work to meet your specific business goals — whether that’s following up on sales inquiries, screening leads, inviting contacts to an event, or booking sales appointments. We handle it all for you. We’ll free up your team’s time so they can close more deals. 

VanillaSoft works with clients in higher education, insurance, software, banking, finance & mortgage. At Smith.ai, we work with all industries and business types. VanillaSoft doesn’t offer SDRs either. Our agents are North America-based, bilingual, and available 24/7. We build a strategy and execute it based on your sales goals. 

We offer white-glove setup, client onboarding, custom call scripts, dedicated account managers, and multi-touch engagement. Our agents make up to five calls per contact using call messaging that’s crafted just for you. We follow up with texts and emails. The call is our primary engagement method because it’s the most effective means of communicating with prospects — while our multi-channel approach improves engagement rates further.

Vanilla Soft can’t compete with our full-service sales development. We can take payments, schedule appointments directly on your calendar, and complete new-client intake forms. We provide full visibility into your campaigns through our rich client dashboard. You can monitor real-time statuses, attempts we’ve made, and call outcomes per contact — so you can stay fully up-to-date with campaign performance. 

We also use proprietary AI technology to maximize responsiveness. Our agents can more effectively follow their call scripts and successfully work past stalls or objections. We also connect to over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically pipe leads from your database to ours — allowing our agents to immediately engage with your potential customers and improve speed to lead.

Not only do we make outbound calls, but we also offer the option to have inbound coverage. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf. And, if you are running low on leads, we can quickly supply targeted leads upon request for cold calling for a low cost of $1/lead. This allows you to continually build your sales pipeline. 

For full-service sales development that takes actual work off your team’s plate, rich software integrations, and AI-powered call flows, Smith.ai is the superior choice over VanillaSoft.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.