Smith.ai Outreach Campaigns vs. Triniter BPO: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs Triniter BPO and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to Triniter BPO

COSTS & SETUP
Pricing
Per contact
Per month + agent fees
Starting cost
$12/contact
$1,499/month + agent fees
Set-up fee
$750
Monthly minimum
200 contacts
No
Setup & onboarding period
1-2 days
1-2 weeks
Minimum commitment
3 months
1 year
Long-term contract
No
Yes
Cancellation fee
No
One month agents’ salary
OUR AGENTS
North America-based professionals
✔
✘
24/7/365 live sales calls
✔
✔
Spanish-speaking agents
✔
✔
Agents work from quiet home offices
✔
✘
CAPABILITIES
Appointment setting
✔
✔
Cold calling
✔ Warm & cold outreach available
✔
Inbound call handling
✔ From $255/mo, optional
✘
Warm transfers
✔
✘
Call transfer notifications via SMS, Slack & Teams
✔
✘
Complex call routing
✔
✘
Prospecting & lead engagement
✔
✔
Lead screening & qualification
✔
✔
Complete intake & order forms
✔
✘
Payment collection
✔
✘
Answer basic FAQs
✔
✘
Email & SMS follow up
✔
✘
Event sign-ups & registrations
✔
✘
CAMPAIGN STRATEGY
Copywriting & script review
✔
Info unavailable
Custom instructions, goals, and workflows backed by AI
✔
✔
Sales playbooks
✔
Info unavailable
List upload
✔ API and CSV Upload
✔ CSV upload
Lead lists provided
✔
✘
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
✔
✘
CRM, intake & marketing software integration
✔
✘
Zapier integration
✔
✘
Calendaring software integration
✔
✘
Online invoice & payment integration
✔
✘
SMS, Slack & Teams integration
✔
✘
Goal-oriented workflows
✔
✔
Call recording & transcription
✔
✘
Local caller ID matching
✔
✘
Open APIs
✔
✘
CLIENT SUCCESS
Dedicated account manager
✔
✔
Client support channels
Phone, email, and SMS
Phone, email, and SMS
Quality assurance team
✔
✘
Strategic staff per campaign
5+
Info unavailable
Read our reviews
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Triniter BPO is an expensive lead generation service. Smith.ai offers comprehensive and affordable sales outreach.

Triniter BPO is an expensive outsourced customer support solution focused on providing customers with a good experience. Smith.ai is cheaper, specializes in business development, and we leverage AI-enhancements to our technology to provide incredible customer support from an outsourced team. If you’re looking for affordable sales support, think Smith.ai. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Triniter BPO focuses on customer support and engagement, which saves your team a headache, but ultimately is just another step in actually coming up with solutions for your customers. Smith.ai’s services don’t start and end with sales support. Our professionals are not only experienced in call handling, but have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Sure, both Triniter BPO and Smith.ai have dashboards that allow you to manage campaigns digitally. Triniter BPO’s dashboard helps you measure your campaign stats, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house sales development reps, Smith.ai is the superior choice for your 24/7 Sales Outreach partner, over Triniter BPO.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services