In-Depth Comparison vs. TeleDirect

Compare features and see how we create more sales opportunities for your business through our outbound calls. Virtual Receptionists:
The best alternative to TeleDirect


Per contact
Per minute
Starting cost
Set-up fee
Monthly minimum
50 warm contacts or 1,000 cold contacts
Setup & onboarding period
1-2 days
3-5 days
Minimum commitment
6 months
Long-term contract
Cancellation fee


North America-based professionals
24/7/365 live sales calls
✔ Holidays cost extra
Spanish-speaking agents
Agents work from quiet home offices
✘ Some


Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $285/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations


Copywriting & script review
✘ Script review only
Custom instructions, goals, and workflows backed by AI
Sales playbooks
List upload
✔ API and CSV Upload
Info unavailable
Lead lists provided


Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs


Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
Info unavailable

Take the faster path to growth.
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Affordable plans for every budget.
TeleDirect is a call center while offers a full team of sales-trained SDRs.

TeleDirect’s areas of service include market research, surveys, and telesales while’s entire focus is on meeting your sales objectives. All of our plans include white-glove setup, script writing, client onboarding, and a dedicated account manager. We make up to five calls to each lead and use a call-first strategy that incorporates text and email follow-ups with detailed information to improve engagement and conversion rates. We can set appointments, take payments, route calls, complete new client intake forms, and more. Our North America-based agents are sales-trained and work from quiet home offices so they sound like an in-house extension of your team.

While both companies provide outbound calling, can include our 24/7 virtual receptionists for just $285 per month to ensure 360-degree coverage of your leads — particularly those with the highest intent. We also offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We can even supply targeted leads upon request for cold calling for a low cost of $1/lead. With both outbound and inbound coverage, as well as lead list targeting options, we can address all your sales development under one roof.

Our technological advances are superior to TeleDirect’s. Our custom-built AI powers our workflows so agents can work past stalls or objections and improve call outcomes. Plus, we integrate with over 5,000 CRMs, marketing software, calendars, and billing systems — including Zapier — something TeleDirect can’t do. By connecting our systems together, we can automatically import your leads for immediate outbound engagement and improve your speed to lead. We include an integration with all our plans while Teledirect charges $150 per hour for theirs.

TeleDirect’s dashboard helps you measure your campaign stats, but’s analytics are more detailed to provide full visibility into your campaigns. You can monitor real-time statuses, attempts we’ve made, and call outcomes per contact. That way, you know exactly what happened with each and every touchpoint. With access to detailed call summaries as well as audio recordings and searchable transcripts of every call, you have all the tools you need to analyze your campaign’s performance and measure your sales investment

For remote SDRs, full sales development, robust CRM integrations, and comprehensive coverage, is the superior choice over TeleDirect.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at


Cold prospecting

Plans starting at

Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before, I’d have to monitor the lead inbox. Now, is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers


We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get today.

Affordable plans for every budget.