Smith.ai Outreach Campaigns vs. Teledirect: In-Depth Comparison

TeleDirect's rates are vague at best, but they do advertise that they charge per minute, which means if a caller is particularly chatty or a lead needs a substantial amount of time to discuss their options, you’ll pay more than you should. Smith.ai’s pricing is always transparently listed on our site, and as our clients can see, the minimum for our outbound services is incredibly affordable. Starting at just $400 per month, you get an entire team of dedicated SDRs ready to work around-the-clock to enhance your marketing efforts and boost your sales. Plus,we only ever charge per-call, not per-minute, so your monthly costs will be based on how many calls you’d like us to make on your behalf. That way, you get exactly what you pay for, with real results to show for it.

It’s true that Teledirect does offer some outbound call-backs and sales support, but it’s incredibly limited. Smith.ai, however, is one of the only companies in the market that places the control of your campaigns back in your hands. Our Outreach Campaigns feature allows our live agents to effectively execute lead follow-ups, set appointments, re-engage uninterested prospects, and so much more. We do it all, from a one-time call to a curious prospect, to a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos. 

Sure, Teledirect does offer a fair amount of data analysis and reporting, but again, you won’t be getting the quality you’d expect for the price you’re likely to be paying. Smith.ai, on the other hand, provides more in depth analysis and reporting, like real time updates on your campaigns’ progress. We even offer a quality assurance team and account manager to professionally assist you in achieving your campaign goals. We also provide multiple support channels for you, so it's that much easier to manage your campaigns from afar. All in all: Smith.ai gives you all the tools you need to build, manage, adjust, and improve your campaigns under one single service provider. 

If that’s not enough, Teledirect takes more of a call center approach, which means your prospects won’t get the quality care, attentiveness, and expertise that they expect. Smith.ai, though, provides comprehensive coverage in every area of your business that you need outsourced assistance in, from professional sales support to 24/7 bilingual answering and everything in between. Our live agents can become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Smith.ai is built around providing comprehensive high quality sales support that address all of your business needs. 

As far as technology goes, Smith.ai and Teledirect both have online portals where you can track calls, update contact info, and more, but when it comes to integrations, Smith.ai takes the lead. We play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users). 

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For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to Teledirect.