Smith.ai vs. Simply Contact

Simply Contact offers call center support services but doesn’t specialize in any particular area of sales. Plus, their agent offices are located in Ukraine and Poland, so you wouldn’t interact with any sort of local team. Smith.ai has hundreds of sales-trained, North America-based SDRs, all focused on your specific campaign objective, whether that’s sales follow-ups, lead screening, event invitations, or appointment setting. We include white-glove setup, client onboarding, and a dedicated account manager. We’re a true business partner aimed at providing the best sales development and support.  

Simply Contact only works with a handful of industries — specifically honed in on healthcare, travel, and e-commerce. Smith.ai works with all types of industries. We learn about your business during client onboarding and build custom call messaging specific to your target audience and goals. Our team leans on powerful AI to guide our conversations and work past stalls or objections to achieve higher conversion rates. Not only that, but we offer complex call routing, call recording & transcriptions, and the ability to accept payments. With our client dashboard, we give you full visibility into your campaign’s success, allowing you to quickly and easily track results. You can monitor real-time statuses, attempts we’ve made, and call outcomes per contact so you know every detail related to your campaigns and touchpoints.

We’re transparent with our pricing, too. Plans start at just $600 — which includes 50 leads, up to five outbound calls per contact, follow-up emails and texts, appointment setting, new-client intake form completion, and outbound business caller ID. Plus, our per-contact pricing model means your monthly costs are based on how many leads you’d like us to reach on your behalf — making it both predictable and affordable. Need more leads? We can supply targeted leads for cold calling for a low cost of $1 per lead which includes targeting strategy and research, along with sample list data so you have confidence the leads meet your ideal customer profile.

Our technology separates us from the rest. Smith.ai integrates with over 5,000 CRMs, marketing platforms, calendars, and billing systems. Through these integrations, we can automatically import leads into our system from yours. By piping those leads directly to Smith.ai for immediate outbound engagement, we can respond faster and improve your speed to lead. We also offer inbound coverage. Our virtual receptionists and 24/7 live chat agents are available to add to any Outreach Campaign plan for just $285/mo and $140/mo, respectively. We can handle the entire “frontline” of your lead flow so you never need to worry about sales coverage. 

For industry-agnostic, North America-based agents, custom strategy and messaging, and AI technology with rich CRM integrations, Smith.ai is the superior choice over Simply Contact.