In-Depth Comparison

Smith.ai vs. OverPass

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to OverPass

COSTS & SETUP

Pricing
Per contact
Per month/seat + commission
Starting cost
$12/contact
$180-$240/month + contractor fee ($5/hr-$35/hr) + optional commission
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
No
Setup & onboarding period
1-2 days
Varies by plan
Minimum commitment
6 months
15 hours/week
Long-term contract
No
No
Cancellation fee
No
No

OUR AGENTS

North America-based professionals
✘ Some
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices

capabilities

Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $285/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations

CAMPAIGN STRATEGY

Copywriting & script review
Custom instructions, goals, and workflows backed by AI
✘ Custom instructions only
Sales playbooks
List upload
✔ API and CSV Upload
✔️
Lead lists provided

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
✔️
CRM, intake & marketing software integration
✔️
Zapier integration
Calendaring software integration
✔️
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs

CLIENT SUCCESS

Dedicated account manager
Client support channels
Phone, email, and SMS
Phone, email, and chat
Quality assurance team
Strategic staff per campaign
5+
Info unavailable

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
OverPass is a marketplace for sales reps while Smith.ai offers comprehensive outbound support.

OverPass is an online talent marketplace and payment platform for freelance sales contractors. You can browse, interview, onboard, and pay remote sales representatives via the platform. While the concept sounds feasible, you need to spend time vetting qualified candidates, pay each individual you hire, train them on your products or services, and manage them over the course of the contract. That sounds like a lot of added work and stress. With Smith.ai, our team takes care of it all. We offer comprehensive sales development totally focused on your business objectives so your time is freed up to spend on meeting with customers and closing deals. 

At Smith.ai, we are transparent with our pricing. We use a pay-per-lead model. That means your monthly costs are based on how many contacts you’d like us to reach on your behalf — making it both predictable and affordable. Campaigns start at just $600 per month, which includes 50 leads and up to five calls per contact, along with text & email follow-up. OverPass charges anywhere from $180 to $240 per month, per agent, and that doesn’t include the agent’s hourly rate. That adds up quickly and makes budgeting difficult.

Our campaigns also include white-glove setup, script writing, client onboarding, and a dedicated account manager. We work towards your campaign goals, whether that’s lead follow-ups, lead screening, event invitations, or appointment setting. We can work off your lead lists or quickly supply targeted leads upon request for cold calling for a low cost of $1 per lead. That includes targeting strategy and research to make sure we’re only reaching leads that fit your target audience. 

OverPass has a network of agents distributed globally. Smith.ai’s bilingual North America-based agents all work from quiet home offices, so they sound like they’re in-house. We can work 24/7 to meet your goals. Plus, we offer inbound coverage as well. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads. We offer 24/7 live chat, too, so leads visiting your website after receiving our outreach are greeted and engaged immediately. 

Smith.ai’s technology exceeds OverPass. Using our proprietary AI software, our agents make calls at the right time, use the right messaging, and focus on your campaign objective — as defined by you. All our plans include — at no additional cost — appointment setting, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. We integrate with over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically import leads into our system for direct and immediate outbound engagement. Whether those leads are coming from website form fills, special offers, or Facebook lead gen ads — we’ll solve your speed-to-lead constraints. 

We even offer a rich client dashboard. Monitor real-time statuses, attempts we’ve made, and call outcomes per contact on our client dashboard. That way, you know exactly what happened with every touchpoint. 

For comprehensive sales outreach, North America-based agents, and transparent pricing, Smith.ai is the superior choice over OverPass.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.