Smith.ai Outreach Campaigns vs. OverPass: In-Depth Comparison

Starting at $160 per month, per seat (meaning per agent), plus agent salary, OverPass’s services add up to be quite overwhelming – especially if you’re looking for affordable sales support. Smith.ai uses a per-contact pricing model; this means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

If you’re looking to outsource your sales development, Smith.ai delivers more for the money spent. No need to worry about hiring, onboarding, training, systems support, and all the other challenges that come with bringing on a sales rep. You provide leads, messaging guidance, connect your systems with ours (we’ll get into integrations a little further down), and you’ve got a sales unit ready to qualify, engage, and convert. We utilize AI to enable a much larger team to maximize responsiveness beyond what a team of just a few people can accomplish.

OverPass has an incredible network of sellers distributed globally. But offer little support on management of those agents, their working hours, work setting, etc. Smith.ai’s North America-based agents all work from quiet home offices, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai.

OverPass’ main advantage is that it can connect you with SDR’s available for hire, but do you really need that for such a high cost, as an extra expense? Keep in mind that with OverPass, there is a fee to use their service and you’ll be paying an agent’s hourly rate. Smith.ai doesn’t connect you with freelancers — we provide highly-trained agents capable of providing comprehensive sales support on your behalf. Unlike OverPass, we’re not just a marketplace for sales reps; we provide campaign strategy and detailed analysis that delivers real results for SMBs and midmarket efficiently and effectively, so you can get all your outbound sales support needs met under one roof.

Smith.ai and OverPass offer similar services, but with a completely different approach. Our team of agents are all trained, coached, and enhanced by our AI-technology. Our agents are skilled at forwarding calls, payment collection; ultimately taking work off your team’s plate. We make outbound calls on your behalf, and we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the caller type (e.g., new lead, existing client, spam), the time of the call, the priority, and the disposition — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding.

As far as technology is concerned, Smith.ai easily takes the cake. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users).

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to OverPass.