Smith.ai Outreach Campaigns vs. OverPass: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs OverPass and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to OverPass

COSTS & SETUP
Pricing
Per contact
Per month/seat + commission
Starting cost
$12/contact
$180-$240/month + contractor fee ($5/hr-$35/hr) + optional commission
Set-up fee
$750
Monthly minimum
200 contacts
No
Setup & onboarding period
1-2 days
Varies by plan
Minimum commitment
3 months
15 hours/week
Long-term contract
No
No
Cancellation fee
No
No
OUR AGENTS
North America-based professionals
✘ Some
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
✘ Custom instructions only
Sales playbooks
List upload
✔ API and CSV Upload
✔️
Lead lists provided
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
✔️
CRM, intake & marketing software integration
✔️
Zapier integration
Calendaring software integration
✔️
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone, email, and chat
Quality assurance team
Strategic staff per campaign
5+
Info unavailable
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OverPass is a marketplace for sales reps while Smith.ai offers comprehensive outbound support.

OverPass is an online talent marketplace and payment platform for freelance sales contractors. You can browse, interview, onboard, and pay remote sales representatives via the platform. While the concept sounds feasible, you need to spend time vetting qualified candidates, pay each individual you hire, train them on your products or services, and manage them over the course of the contract. That sounds like a lot of added work and stress. With Smith.ai, our team takes care of it all. We offer comprehensive sales development totally focused on your business objectives so your time is freed up to spend on meeting with customers and closing deals. 

At Smith.ai, we are transparent with our pricing. We use a pay-per-lead model. That means your monthly costs are based on how many contacts you’d like us to reach on your behalf — making it both predictable and affordable. Campaigns start at just $2,400 per month, which includes 200 leads and up to five calls per contact, along with text & email follow-up. OverPass charges anywhere from $180 to $240 per month, per agent, and that doesn’t include the agent’s hourly rate. That adds up quickly and makes budgeting difficult. 

Our campaigns also include white-glove setup, script writing, client onboarding, and a dedicated account manager. We work towards your campaign goals, whether that’s lead follow-ups, lead screening, event invitations, or appointment setting. We can work off your lead lists or quickly supply targeted leads upon request for a low cost of $1 per lead. That includes targeting strategy and research to make sure we’re only reaching leads that fit your target audience. 

OverPass has a network of agents distributed globally. Smith.ai’s bilingual North America-based agents all work from quiet home offices, so they sound like they’re in-house. We can work 24/7 to meet your goals. Plus, we offer inbound coverage as well. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month, ensuring 360-degree coverage of your leads. We offer 24/7 live chat, too, so leads visiting your website after receiving our outreach are greeted and engaged immediately. 

Smith.ai’s technology exceeds OverPass. Using our proprietary AI software, our agents make calls at the right time, use the right messaging, and focus on your campaign objective — as defined by you. All our plans include — at no additional cost — appointment setting, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. We integrate with over 5,000 CRMs, marketing platforms, calendars, and intake software. Through these integrations, we can automatically import leads into our system for direct and immediate outbound engagement. Whether those leads are coming from website form fills, special offers, or Facebook lead gen ads — we’ll solve your speed-to-lead constraints. 

We even offer a rich client dashboard. Monitor real-time statuses, attempts we’ve made, and call outcomes per contact on our client dashboard. That way, you know exactly what happened with every touchpoint. 

For comprehensive sales outreach, North America-based agents, and transparent pricing, Smith.ai is the superior choice over OverPass.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services