Smith.ai Outreach Campaigns vs. Marketopia: In-Depth Comparison

To summarize Marketopia, it’s narrow-focused on IT servicing companies, the minimum investment in their services is substantial, and they do not provide enough information to actually grasp the time investment it will take you and your team. Smith.ai believes in transparency. Our per-contact pricing is advertised clearly on our website. means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Marketopia offers large and expensive packages while skipping over simple, powerful features like 24/7/365 coverage. It doesn't matter what time zone your customers (or our agents) are in, your leads will be reached in a timely manner. Not only are our agents available around-the-clock, but they’re all North America-based and work from quiet home offices, as well, so they sound like they’re in-house. We even offer bilingual agents (something Marketopia doesn’t). Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Marketopia’s main advantage is how they specialize in technology vendors and managed service providers. But it comes with a high price tag and little guarantee on campaign results. Smith.ai offers campaign strategy and analysis that delivers real results for the same industries far more efficiently and effectively in flexible packages to your needs. Growing technology companies work on lean budgets with agile teams: things that Smith.ai is better suited to help with. The ability to customize campaign duration, the messaging and goals of the campaign, all while tracking results in real time aren’t strengths of Marketopia. 

To take things further, Smith.ai offers features, like payment collection and call routing, that take work off your team’s plate. Marketopia services have a very limited set of features that leave support out of it. Smith.ai agents have the capacity to become a true extension of your office: from outbound calls to virtual receptionist services, our AI-enhanced agents can handle calls that keep you from focusing on the bigger picture. If you’re interested in learning more about the other things Smith.ai can do for you, check out our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Marketopia and Smith.ai both offer analytics and campaign success tracking. However, Smith.ai’s analytics tools are in real time and the data can populate in your CRM or project management software. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, Marketopia’s integrations don’t exist. Smith.ai plays well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to Marketopia.