Smith.ai Outreach Campaigns vs. Go4Customer: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs Go4Customer and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to Go4Customer

COSTS & SETUP
Pricing
Per contact
Per hour + agent
Starting cost
$12/contact
$60-$80/hour for 10 agents
Set-up fee
$750
Monthly minimum
200 contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
3 months
Info unavailable
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable
OUR AGENTS
North America-based professionals
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
✘ Email only
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
Sales playbooks
List upload
✔ API and CSV Upload
Info unavailable
Lead lists provided
Info unavailable
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
5+
Info unavailable
Read our reviews
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Go4Customer is a call center based in India while Smith.ai offers North America-based sales outreach.

Go4Customer is an India-based call center whose agents provide telemarketing services, customer surveys, and help desk support. At Smith.ai, our North America-based agents are trained in sales outreach and focus purely on meeting your business objectives. We use a  call-first strategy — specifically built for your business — that incorporates text and email follow-ups with detailed information as supplemental engagement points. The call is our primary engagement method because it’s the most effective means of communicating with prospects. 

Smith.ai prides itself on our rich features. We include — at no additional cost — appointment setting, client intake form completion, payment acceptance, outbound business caller ID, and CRM/Zapier integration. We integrate with more than 5,000 CRMs, calendars, and lead capture software. Through these integrations, we solve your speed-to-lead constraints by automatically importing your leads into our system for immediate outbound engagement. 

Pricing between the two companies differs. Go4Customer charges per hour for their agents to make calls. Since the average lead needs five touches before they are ready to move forward — that call time can add up quickly. Smith.ai charges per lead and makes up to five calls per contact. This makes for easier budgeting and cost management. Plus, we have hundreds of bilingual agents available 24/7 — ready to support you based on the needs of your campaigns. You don’t have to pay more per hour or per agent to have more sales support.

While both companies offer inbound coverage, our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month, ensuring 360-degree coverage of your leads, particularly those with the highest intent. We even offer 24/7 live chat and handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running. Plus, we can quickly supply targeted lead lists upon request for a low cost of $1/lead, which includes targeting strategy and research, along with sample list data so you have confidence the leads match your target audience. 

Go4Customer provides call metric reports, but Smith.ai’s dashboard offers rich call intelligence — giving you full visibility into each touchpoint. You can see the attempts we’ve made and call outcomes per contact — plus you can review call recordings and searchable transcriptions.

For 24/7 North America-based agents, robust technology and integrations, and plenty of business-grade features, Smith.ai is the superior choice over Go4Customer.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services