Smith.ai Outreach Campaigns vs. Go4Customer: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to Go4Customer

Smith.ai tops Go4Customer by offering transparent pricing, flexible features, and more affordable, 24/7/365 sales outreach services.
COSTS & SETUP
Pricing
Per contact
Per hour + agent
Starting cost
$12-$15/contact
$60-$80/hour for 10 agents
Set-up fee
$750
Monthly minimum
200 contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
None
Info unavailable
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable
OUR AGENTS
North America-based professionals
24/7/365 live sales outreach
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
✘ Email only
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
Sales playbooks
List submission & assignments
✔ API and CSV Upload
Info unavailable
Lead lists provided
✘ Client supplies lists
Info unavailable
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
5+
Info unavailable
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Go4Customer is an overseas call center. Smith.ai is a local, comprehensive service that provides quality outreach sales support and much more.

Go4Customer charges you about $60-$80 per hour for 10 agents. Think about it: Agents will spend as much time (read: your money) on the phone while booking appointments and the costs may be higher, more variable, and harder to pinpoint when you see your costs fluctuate month to month. Smith.ai’s convenient per-contact pricing model, on the other hand, means you’ll only be charged for the outbound calls handled at a flat rate — it’s as simple as that. Your monthly costs will be a lot more predictable compared and the price won’t go up based on chatty callers. Plus, we don’t limit the number of agents working for you. With Smith.ai, you don’t just get 10 agents, you get +50! Talk about more bang for your buck. So if you’re looking for affordable sales support, think Smith.ai.

Go4Customer doesn't offer useful features, such as CRM integrations and text message follow-ups, that businesses need. Smith.ai offers more of what you need to have a successful outreach campaign. From warm transfers to call recording and transcription, we offer more features for you to choose from. Plus, you only pay for the services you use and the contacts you’d like us to reach out to on your behalf — it’s as simple as that.

And unlike Go4Customer, whose agents are based overseas and work in call centers, Smith.ai’s agents are all North America-based and work from quiet home offices, so they sound like they’re in-house. We don’t sound like an overseas call center because we aren’t one. Our virtual receptionists have years of experience answering phones and speak in clear American English. And since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Sure, both Go4Customer and Smith.ai have dashboards that allow you to manage campaigns digitally. Go4Customer’s dashboard helps you measure your campaign stats, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding.

For a website that claims to be AI-focused and "experts in technology", Go4Customer doesn't advertise any integrations. Outside of outbound calling, they lack the technology to enhance your process as Smith.ai does. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). Making the value crystal clear on which service is going to conveniently support your team without needing constant management. 

On top of that, Go4Customer doesn’t advertise many of the useful features, like complex call routing, that simplifies the journey from lead to conversion. Smith.ai’s services don’t start and end with sales support. Our professionals are not only experienced in sales enablement, but have the capacity to become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

For higher quality outreach sales support with more flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to Go4Customer.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services