With prices ranging from $5.00-$6.95 per hour, per agent, GetCallers’ services can be quite costly. And with a $50 set-up fee, a mandatory 3.95% processing fee, and a $20 per day agent training fee, you’ll be paying a ton out of pocket for limited features. Smith.ai, on the other hand, only charges per call, not per hour or per agent, so your monthly costs will be based on how many calls you’d like us to make on your behalf. That way, you won’t be stuck with a hefty bill for a lengthy call and you can rest assured that you’ll have access to dozens of professional agents ready to uphold the quality of all your calls.
While GetCallers advertises some campaign strategy and analysis features, Smith.ai's Outreach Campaigns outsourced sales support goes above and beyond. Our Outreach Campaigns enable our live agents to follow-up with potential clients, set appointments with prospective clients, re-engage previously unresponsive leads, and so much more. We even offer real-time performance analytics so it’s easy for you to follow your campaigns’ progress while remaining hands-off. Compared to GetCallers, our outreach support services are more customizable, so you can get more say in how your outbound calls are handled.
Yes, GetCallers can make outbound calls on your behalf, but their services take more of a call center approach, focusing less on personable lead nurturing and more on sales automation. Smith.ai’s sales support never relies on automatic dialers like GetCallers does. We aim to build relationships with each one of your leads, taking the time to truly connect and nurture them as your in-house staff normally would. Plus, GetCallers’ agents can only focus on one campaign at a time. Smith.ai’s agents can handle multiple campaigns, even offering multi-touch campaigns so your marketing efforts are set up for success as best as possible.
On top of high-quality sales support, Smith.ai’s live agents can become a true extension of your office: Not only can we make outbound sales calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Our services don’t start and end with sales outreach support – We provide comprehensive coverage so you can address all your business needs under one roof.
As far as technology goes, Smith.ai and GetCallers both have online portals where you can track calls, note key performance metrics, and more, but when it comes to integrations, Smith.ai takes the lead. Whereas GetCallers doesn’t advertise many integrations, we play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Additionally, our AI platform connects to you via SMS and Slack and is even a Zapier trigger.
And while GetCallers’ agents aren’t guaranteed to be North American-based or trained in sales, Smith.ai’s agents are. We hire bright and friendly North America-based agents who sound just like in-house, ensuring every one of your calls, chats, and messages are handled by knowledgeable, experienced agents ready to nurture your leads through your sales funnels exactly as your sales team normally would.
For higher quality outreach campaigns, far more affordable pricing, highly competent agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to GetCallers.