Smith.ai Outreach Campaigns vs. GetCallers: In-Depth Comparison

When you’re growing your business, you often need people to do a lot of the groundwork to get there. GetCallers is an outsourced call center that allows small and growing businesses to hire talent to act as a virtual receptionist. Meanwhile, these receptionists work from a call center in an undisclosed location. And at $5 per month per receptionist, that can add up quickly. If you’re looking for affordable outbound calling, think Smith.ai. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

Bringing quality people to act as a virtual support is expensive, but GetCallers charges a per-agent price while also limiting the total number of hours worked on customer’s campaigns. With Smith.ai, you get more bang for your buck. We don't limit the amount of agents working on your campaign. We utilize AI to enable a much larger team to maximize responsiveness beyond what a team of just one agent can accomplish. Complex systems support our highly talented team that keeps customers coming back.

While GetCallers can support you any day of the year, there are significant caps to throttle your momentum. Between clunky processes and turning on and off campaigns on a daily basis, quality of customer support isn’t made into a priority. At Smith.ai, we take a different approach. We care about your customers as much as you do. It doesn't matter what time zone your customers (or our agents) are in, your leads will be reached in a timely manner. Not only are our agents available around-the-clock, but unlike GetCallers’ agents, our agents are all North America-based and work from quiet home offices, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Keep in mind that GetCallers is merely a software solution or platform that provides calling services that you can customize based on your preference of virtual receptionist. Smith.ai goes above and beyond by providing highly-trained AI-enhanced agents who deliver high standards of outreach to prospects and customers alike. No matter the campaign, Smith.ai delivers consistent results from happy agents who have experience working with small and mid-sized companies. 

GetCallers offers a wide range of features, but Smith.ai offers more and still finds a way to actually take work off your team’s plate. Smith.ai’s services don’t start and end with outbound campaigns and cold calling. Our professionals have the capacity to become a true extension of your office: We make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

Both GetCallers and Smith.ai have dashboards that allow you to manage leads digitally, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, GetCallers fails to compare to Smith.ai. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to GetCallers.

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