Smith.ai Outreach Campaigns vs. EBQ: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs EBQ (formerly EBQuickstart) and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to EBQ

COSTS & SETUP
Pricing
Per contact
Per specialist + per month
Starting cost
$12/contact
$5,000/month
Set-up fee
$750
Monthly minimum
200 contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
3 months
Info unavailable
Long-term contract
No
No
Cancellation fee
No
No
OUR AGENTS
North America-based professionals
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
✘ Email only
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
Sales playbooks
List upload
✔ API and CSV Upload
Info unavailable
Lead lists provided
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Strategic staff per campaign
5+
1+
Read our reviews
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While EBQ focuses on marketing and sales, Smith.ai delivers comprehensive sales outreach.

EBQ offers outsourced marketing and sales support for technology companies, but Smith.ai focuses on strategic sales outreach across industries — ranging from legal and SaaS to home services and veterinarians. Smith.ai’s sales-trained SDRs perform targeted outreach to meet your most important business goals.

EBQ offers agency-like services including web design, content marketing, and CRM optimization — along with sales support and appointment setting. Smith.ai’s entire focus is on meeting your sales objectives. All of our plans include white-glove setup, script writing, client onboarding, and a dedicated account manager. We make up to five calls to each lead and use a call-first strategy that incorporates text and email follow-ups with detailed information.

We also include — at no additional cost — appointment setting directly on your calendar, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. More importantly, we integrate with over 5,000 CRMs, marketing platforms, calendars, and billing systems. Through these integrations, we can automatically import leads into our system from yours. By piping those leads directly to Smith.ai for immediate outbound engagement, we can improve your speed to lead and boost conversation rates.

EBQ doesn’t offer advanced features — like payment collection or call routing — that are important to most businesses. Our professionals are not only experienced in sales development but have the ability to become true business partners. We directly integrate with your operation. Our team works with you to establish campaign objectives and build a strategy specifically around meeting those goals.

Smith.ai plans start at just $12 per lead, with a minimum of only 200 leads. But even if you don’t have lead lists on hand, you can incorporate Outreach Campaigns into your sales efforts. We can quickly build targeted lead lists upon request for a low cost of $1/lead, which includes strategy and research, along with sample list data, so you have confidence the leads match your ICP and target audience.

While EBQ and Smith.ai have dashboards that allow you to monitor campaign progress, Smith.ai gives you full visibility into your campaign’s success, allowing you to track results accurately and in real time. Plus, we offer 24/7 inbound coverage. Our virtual receptionists are available to add to any Outreach Campaign plan for just $255 per month. We offer 24/7 live chat, too, so leads visiting your website are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage.

For higher quality sales development, more robust features and integrations, and better reporting capabilities, Smith.ai is the superior choice over EBQ.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services