COSTS & SETUP | ||
Pricing | Per contact | Per specialist/per month |
Starting cost | $12/contact | $5,000/month |
Set-up fee | $750 | |
Monthly minimum | 50 warm contacts or 1,000 cold contacts | Info unavailable |
Setup & onboarding period | 1-2 days | 5 days |
Minimum commitment | 6 months | Info unavailable |
Long-term contract | No | No |
Cancellation fee | No | No |
OUR AGENTS | ||
North America-based professionals | ✔ | ✔ |
24/7/365 live sales calls | ✔ | ✔ |
Spanish-speaking agents | ✔ | ✔ |
Agents work from quiet home offices | ✔ | ✘ |
capabilities | ||
Appointment setting | ✔ | ✔ |
Cold calling | ✔ Warm & cold outreach available | ✔ |
Inbound call handling | ✔ From $285/mo, optional | ✘ |
Warm transfers | ✔ | ✘ |
Call transfer notifications via SMS, Slack & Teams | ✔ | ✘ |
Complex call routing | ✔ | ✘ |
Prospecting & lead engagement | ✔ | ✔ |
Lead screening & qualification | ✔ | ✔ |
Complete intake & order forms | ✔ | ✘ |
Payment collection | ✔ | ✘ |
Answer basic FAQs | ✔ | ✔ |
Email & SMS follow up | ✔ | ✔️ |
Event sign-ups & registrations | ✔ | ✘ |
CAMPAIGN STRATEGY | ||
Copywriting & script review | ✔ | ✔️ |
Custom instructions, goals, and workflows backed by AI | ✔ | ✔ |
Sales playbooks | ✔ | ✘ |
List upload | ✔ API and CSV Upload | Info unavailable |
Lead lists provided | ✔ | ✔ |
TECHNOLOGY & INTEGRATIONS | ||
Client dashboard with real-time campaign tracking | ✔ | ✔ |
CRM, intake & marketing software integration | ✔ | ✔ |
Zapier integration | ✔ | ✘ |
Calendaring software integration | ✔ | ✔ |
Online invoice & payment integration | ✔ | ✘ |
SMS, Slack & Teams integration | ✔ | ✘ SMS only |
Goal-oriented workflows | ✔ | ✔ |
Call recording & transcription | ✔ | ✘ |
Local caller ID matching | ✔ | ✘ |
Open APIs | ✔ | ✘ |
CLIENT SUCCESS | ||
Dedicated account manager | ✔ | ✘ |
Client support channels | Phone, email, and SMS | Phone and email |
Quality assurance team | ✔ | ✘ |
Strategic staff per campaign | 5+ | Info unavailable |
EBQ offers outsourced marketing and sales support for technology companies, but Smith.ai focuses on strategic sales outreach across industries — ranging from legal and SaaS to home services and veterinarians. Smith.ai’s sales-trained SDRs perform targeted outreach to meet your most important business goals.
EBQ offers agency-like services including web design, content marketing, and CRM optimization — along with sales support and appointment setting. Smith.ai’s entire focus is on meeting your sales objectives. All of our plans include white-glove setup, script writing, client onboarding, and a dedicated account manager. We make up to five calls to each lead and use a call-first strategy that incorporates text and email follow-ups with detailed information.
We also include — at no additional cost — appointment setting directly on your calendar, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. More importantly, we integrate with over 5,000 CRMs, marketing platforms, calendars, and billing systems. Through these integrations, we can automatically import leads into our system from yours. By piping those leads directly to Smith.ai for immediate outbound engagement, we can improve your speed to lead and boost conversation rates.
EBQ doesn’t offer advanced features — like payment collection or call routing — that are important to most businesses. Our professionals are not only experienced in sales development but have the ability to become true business partners. We directly integrate with your operation. Our team works with you to establish campaign objectives and build a strategy specifically around meeting those goals.
Smith.ai plans start at just $12 per lead, with a minimum of only 50 leads. But even if you don’t have lead lists on hand, you can incorporate Outreach Campaigns into your sales efforts. We can quickly build targeted lead lists for cold calling for a low cost of $1/lead, which includes strategy and research, along with sample list data, so you have confidence the leads match your ICP and target audience.
While EBQ and Smith.ai have dashboards that allow you to monitor campaign progress, Smith.ai gives you full visibility into your campaign’s success, allowing you to track results accurately and in real-time. Plus, we offer 24/7 inbound coverage. Our virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month. We offer 24/7 live chat, too, so leads visiting your website are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage.
For higher quality sales development, more robust features and integrations, and better reporting capabilities, Smith.ai is the superior choice over EBQ.