Smith.ai Outreach Campaigns vs. EBQ: In-Depth Comparison

While EBQ (otherwise known as EBQuickstart) doesn’t advertise their exact pricing on their website, their sales representatives say, per project, you can expect to pay at least $5,000. If you’re looking for more affordable sales support, think Smith.ai. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

With Smith.ai, you get more bang for your buck. EBQ wants to manage your sales and marketing functions in a silo, sending information to your CRM. Furthermore, they put a lot of limitations on the resources they devote based on the price tag. We don't limit the amount of agents working on your campaign. Our sophisticated AI-enhanced technology enables a much larger team to maximize responsiveness beyond what a team of just a few people can accomplish. 

EBQ provides customer experience teams that are based in Austin, Texas, significantly limiting the potential talent an outsourced sales team could bring in. Smith.ai’s team is fully remote, based in North America, and work from quiet home offices.We don’t sound like a call center, because our agents aren’t in a call center. And our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

EBQ prioritizes tech companies, so if you’re not in the tech industry, you’re out of luck. Smith.ai, however, works across a wide range of industries, ranging from legal and tech to home service pros and veterinarians. Smith.ai also provides a highly trained outbound team to deliver exceptional results to tech companies. No matter what industry you specialize in, we’re here to help. 

On top of that, EBQ doesn’t advertise many of the useful features, like payment collection or call routing, that take work off your team’s plate. Smith.ai’s services don’t start and end with sales support. Our professionals are not only experienced in sales enablement, but have the capacity to become a true extension of your office: Not only can we make outbound calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

While EBQ and Smith.ai have dashboards that allow you to manage campaigns digitally, Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the caller type (e.g., new lead, existing client, spam), the time of the call, the priority, and the disposition — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

In the twenty-first century, successful organizations are built on services that can work in tandem to improve processes and drive results. EBQ works in a silo, failing to compare to Smith.ai. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to EBQ.

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