In-Depth Comparison

Smith.ai vs. DialAmerica

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to DialAmerica

COSTS & SETUP

Pricing
Per contact
Per project
Starting cost
$12/contact
Info unavailable
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
Info unavailable
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Info unavailable
Long-term contract
No
Info unavailable
Cancellation fee
No
Info unavailable

OUR AGENTS

North America-based professionals
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✘
24/7/365 live sales calls
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✘
Spanish-speaking agents
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✘ Some
Agents work from quiet home offices
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✘

capabilities

Appointment setting
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Cold calling
βœ” Warm & cold outreach available
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Inbound call handling
βœ” From $285/mo, optional
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Warm transfers
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Info unavailable
Call transfer notifications via SMS, Slack & Teams
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✘
Complex call routing
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Info unavailable
Prospecting & lead engagement
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Lead screening & qualification
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Complete intake & order forms
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✘
Payment collection
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Answer basic FAQs
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Email & SMS follow up
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✘
Event sign-ups & registrations
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✘

CAMPAIGN STRATEGY

Copywriting & script review
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Custom instructions, goals, and workflows backed by AI
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✘
Sales playbooks
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Info unavailable
List upload
βœ” API and CSV Upload
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Lead lists provided
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TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
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CRM, intake & marketing software integration
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Info unavailable
Zapier integration
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✘
Calendaring software integration
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Info unavailable
Online invoice & payment integration
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Info unavailable
SMS, Slack & Teams integration
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✘
Goal-oriented workflows
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✘
Call recording & transcription
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✘ Call recording only
Local caller ID matching
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Info unavailable
Open APIs
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Info unavailable

CLIENT SUCCESS

Dedicated account manager
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✘
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
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✘
Strategic staff per campaign
5+
Info unavailable

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
DialAmerica is an expensive call center while Smith.ai offers affordable sales development.

DialAmerica isn’t available 24/7/365 β€” Smith.ai is. It doesn't matter what time zone your customers are in, your leads will be reached with the right cadence and timing that leads to the highest level of engagement.Β 

While DialAmerica focuses on customer acquisition they fail to cater their approach to your specific needs. Our strategy is built upon your specific objectives. Plans include strategic planning, white-glove setup, call messaging, client onboarding, and a dedicated account manager. Our hundreds of sales-trained North America-based SDRs make up to five outbound calls per contact β€” along with follow-up texts and emails β€” to reach your campaign goals. They can set appointments, take payments, route calls, and more. Our AI technology powers our call flows so agents can work past stalls or objections and improve the success of our campaigns.

With a lack of clarity around pricing, it’s hard to plan a budget with DialAmerica. Smith.ai is more transparent. Plans start at just $12 per contact, with a minimum of only 50 leads. Our per-contact pricing model means your monthly costs are based on how many contacts you’d like us to reach on your behalf β€” making it both predictable and affordable.

With over 5,000 integrations with CRMs, marketing platforms, and calendaring systems, we can automatically import your leads into our system. Whether leads are entered via website form fill or PPC lead-gen ads, our team can provide immediate outbound engagement and improve your response times. Meanwhile, our client dashboard gives you full visibility into the details of your campaign successes.Β 

We also offer the option to have inbound coverage when leads call back in response to voicemails or messages sent to them. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads β€” particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire β€œfrontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running.

For higher quality outreach, plenty of CRM integration options, and more strategic alignment to your business goals, Smith.ai is the superior choice over DialAmerica.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.