Smith.ai Outreach Campaigns vs. DialAmerica: In-Depth Comparison

$5,000 per month is what you can expect to pay with DialAmerica, which is expensive considering how limited their services are. That $5K only provides you with sales support – that’s it. With Smith.ai, you get professional outreach sales support and so many other useful features, like payment collecting and bilingual answering. Plus, not only is Smith.ai’s minimum is much cheaper ($400/month) but we charge per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. 

Sure, DialAmerica does offer some marketing and sales support, but they’re more of a call center than a lead generation and client acquisition service. Smith.ai’s Outreach Campaigns feature provides you with a team of highly-trained SDRs who can execute all of your marketing campaign strategies with lead follow-ups, appointment setting, and so much more. From a one-time call to a curious prospect to a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, our Outreach Campaigns feature gives you the power to create an outsourced sales support system that you can actually rely on for real results.

Sure, DialAmerica does offer impressive data analysis and campaign management options, but Smith.ai provides real time updates on your campaigns’ progress, a quality assurance team and account manager to professionally assist you in achieving your campaign goals, among so many other features DialAmerica doesn’t advertise. We even provide multiple support channels for you, so it's that much easier to manage your campaigns from afar. Smith.ai gives you all the tools you need to build, manage, adjust, and improve your campaigns under one single service provider. 

Online dashboards where you can track call information is something both Smith.ai and DialAmerica both proudly offer, but when it comes to integrations, Smith.ai has the advantage. We integrate with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users). 

As mentioned before, DialAmerica takes more of a call center approach, meaning your callers won’t get the quality care, attentiveness, and expertise that they expect. Smith.ai, on the other hand, offers quality, comprehensive coverage for everything your business needs, from outbound calls and sales support to payment collection and 24/7 inbound answering. Plus, each and every one of Smith.ai’s live agents work from a quiet, North American.based home office and are highly trained in sales, intake, and customer service, so your leads are guaranteed to receive the industry-leading support they deserve.

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For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to  DialAmerica.