Smith.ai Outreach Campaigns vs. DialAmerica: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to DialAmerica

COSTS & SETUP
Pricing
Per call
Per month
Starting cost
$4/call
$5,000
Monthly call minimum
100 calls
Info Unavailable
Setup & onboarding cost
Free
Info Unavailable
Setup & onboarding period
1-2 days
Info Unavailable
Minimum work period
1 month
Info Unavailable
Long-term contracts
No
Info Unavailable
Cancellation fees
No
Info Unavailable
Commission or revenue share
No
Info Unavailable
Money-back guarantee
✔ 14 days, up to $1,000
Multiple campaigns per account
✔ Up to 10 concurrent campaigns
CAPABILITIES
North America-based professionals
24/7 live agents
Cold calling
✔ Warm & cold outreach available
Warm transfers
Call routing & complex workflows
Appointment setting
Spanish-speaking agents
Prospecting & lead engagement
Lead screening & qualification
Event sign-ups & registrations
Complete intake & order forms
Payment collection
Donor engagement & charprocessing
Inbound call handling
✔ From $240/mo
Totally optional
Email & SMS follow up
Answer basic FAQs
Real-time campaign tracking
Call transfers via SMS & Slack
Custom campaign greetings & instructions
Custom campaign goals & objectives
TECHNOLOGY & PERFORMANCE
Client dashboard with metrics
✔ Includes real-time metrics
List submission & assignments
✔ API and CSV Upload
Lead lists provided
✘ Client supplies lists
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
CLIENT SUCCESS
Campaign updates & modifications
✔ Unlimited, even after campaign launch
Account managers
Quality assurance team
Client support channels
Phone, email, and SMS
Phone and email
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DialAmerica mostly focuses on offering digital marketing services. Smith.ai offers comprehensive outbound sales support and so much more.

$5,000 per month is what you can expect to pay with DialAmerica, which is expensive considering how limited their services are. That $5K only provides you with sales support – that’s it. With Smith.ai, you get professional outreach sales support and so many other useful features, like payment collecting and bilingual answering. Plus, not only is Smith.ai’s minimum is much cheaper ($400/month) but we charge per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. 


Sure, DialAmerica does offer some marketing and sales support, but they’re more of a call center than a lead generation and client acquisition service. Smith.ai’s Outreach Campaigns feature provides you with a team of highly-trained SDRs who can execute all of your marketing campaign strategies with lead follow-ups, appointment setting, and so much more. From a one-time call to a curious prospect to a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, our Outreach Campaigns feature gives you the power to create an outsourced sales support system that you can actually rely on for real results.


Sure, DialAmerica does offer impressive data analysis and campaign management options, but Smith.ai provides real time updates on your campaigns’ progress, a quality assurance team and account manager to professionally assist you in achieving your campaign goals, among so many other features DialAmerica doesn’t advertise. We even provide multiple support channels for you, so it's that much easier to manage your campaigns from afar. Smith.ai gives you all the tools you need to build, manage, adjust, and improve your campaigns under one single service provider. 


Online dashboards where you can track call information is something both Smith.ai and DialAmerica both proudly offer, but when it comes to integrations, Smith.ai has the advantage. We integrate with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users). 


As mentioned before, DialAmerica takes more of a call center approach, meaning your callers won’t get the quality care, attentiveness, and expertise that they expect. Smith.ai, on the other hand, offers quality, comprehensive coverage for everything your business needs, from outbound calls and sales support to payment collection and 24/7 inbound answering. Plus, each and every one of Smith.ai’s live agents work from a quiet, North American.based home office and are highly trained in sales, intake, and customer service, so your leads are guaranteed to receive the industry-leading support they deserve.

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to  DialAmerica.

THE BASICS!

You provide the spreadsheet or feed of recipients to call, and we'll reach out. Send us prospects, leads, clients, donors, partners, or any others who need outreach by phone.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, registering clients for an event, or more.
Our agents can send an email and text message after each call to boost engagement and conversion rates
Track campaign performance to see which recipients converted, how many calls have been made, and more.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC
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LIVE AGENTS AVAILABLE 24/7

Starter
$400
Per Month
100
AGENT CALLS
$4.00 per call over 100
Basic
$1,750
Per Month
500
AGENT CALLS
$3.50/CALL OVER 500
Pro
$3,000
Per Month
1,000
AGENT CALLS
$3.00/CALL OVER 1,000
Custom pricing is available. Just let us know what you need!

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services

Smith.ai is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast Smith.ai products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by Smith.ai. This information is provided to help potential customers evaluate Smith.ai products and services, and Smith.ai has made the best possible effort to obtain accurate information on the other company mentioned here.