Smith.ai vs. DialAmerica

DialAmerica isn’t available 24/7/365 — Smith.ai is. It doesn't matter what time zone your customers are in, your leads will be reached with the right cadence and timing that leads to the highest level of engagement. 

While DialAmerica focuses on customer acquisition they fail to cater their approach to your specific needs. Our strategy is built upon your specific objectives. Plans include strategic planning, white-glove setup, call messaging, client onboarding, and a dedicated account manager. Our hundreds of sales-trained North America-based SDRs make up to five outbound calls per contact — along with follow-up texts and emails — to reach your campaign goals. They can set appointments, take payments, route calls, and more. Our AI technology powers our call flows so agents can work past stalls or objections and improve the success of our campaigns.

With a lack of clarity around pricing, it’s hard to plan a budget with DialAmerica. Smith.ai is more transparent. Plans start at just $12 per contact, with a minimum of only 50 leads. Our per-contact pricing model means your monthly costs are based on how many contacts you’d like us to reach on your behalf — making it both predictable and affordable.

With over 5,000 integrations with CRMs, marketing platforms, and calendaring systems, we can automatically import your leads into our system. Whether leads are entered via website form fill or PPC lead-gen ads, our team can provide immediate outbound engagement and improve your response times. Meanwhile, our client dashboard gives you full visibility into the details of your campaign successes. 

We also offer the option to have inbound coverage when leads call back in response to voicemails or messages sent to them. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads — particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running.

For higher quality outreach, plenty of CRM integration options, and more strategic alignment to your business goals, Smith.ai is the superior choice over DialAmerica.