DialAmerica doesn’t advertise their prices directly on their site. However, based on research on other third-party sites, it looks like they charge a minimum of $20,000 per month, which is quite expensive considering how limited their services are. Smith.ai is much more transparent about our pricing. We advertise our prices upfront on our website, so you always know exactly what you can expect. Not to mention, our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.
Cost isn’t the only thing to consider. DialAmerica isn’t available 24/7/365 — Smith.ai is. It doesn't matter what time zone your customers (or our agents) are in, your leads will be reached in a timely manner. Not only are our agents available around-the-clock, but they’re all North America-based and work from quiet home offices, so they sound like they’re in-house, not in a call center. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai.
Sure, both DialAmerica and Smith.ai have dashboards that allow you to manage campaigns digitally. DialAmerica’s dashboard helps you measure your campaign stats, but Smith.ai’s analytics goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding.
As far as technology is concerned, DialAmerica fails to compare to Smith.ai. We play well with thousands of CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users).
On top of that, DialAmerica’s main advantage is their customer acquisition, but beyond that, they don’t advertise many of the useful features, like payment collection or call routing, that take work off your team’s plate. Smith.ai’s services don’t start and end with customer acquisition. Our professionals are not only experienced in sales enablement, but have the capacity to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.
For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to DialAmerica.
Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.