Smith.ai Outreach Campaigns vs. Callbox: In-Depth Comparison

Callbox isn’t available 24/7/365, Smith.ai is. It doesn't matter what time zone your customers are in, your leads will be reached with speed and efficiency. Our hundreds of North America-based agents perform sales outreach to your targeted leads. And, unlike Callbox, we don't limit the amount of agents working on your campaign. Our SDRs push past stalls or objections to reach your most important business goals.

Smith.ai’s pricing is transparent. Our per-contact model means your investment starts at $2,400 per month, with 200 contacts included. You only pay for the leads you want us to reach. All campaigns come with cadences of up to five calls and include follow-up emails and texts to improve conversion rates. Our bundled solutions also include CRM integration, appointment setting, and business caller ID — at no extra cost. With Callbox you need to reach out to them to request a quote — and there are few details on what their packages and pricing actually include.

We start with a strategy based on your specific lead lists and business objectives. With white glove set-up and support and a dedicated account manager, our outreach campaigns are tailored to your audience size and ICP. Our English and Spanish-speaking SDRs make the calls using our AI-driven workflows to engage at the right time and with the right message. 

Callbox might help you monitor overall campaign stats, but Smith.ai’s client dashboard gives you full visibility into each of your campaign’s performances. You can view real-time statuses, attempts we’ve made, and call outcomes per contact. That way, you know exactly what happened with each and every touchpoint. With access to detailed call summaries, as well as audio recordings and searchable transcripts, you’ll have the insight you need to better manage your leads and nurture them towards closed deals.

Callbox only integrates with one third-party tool, Hubspot. At Smith.ai, we can sync with over 5,000 CRMs, marketing software (including Hubspot), calendars, and billing systems. Through these integrations, we can automatically import your leads into our system — like from website form fills or Facebook lead gen ads — for immediate outbound engagement. We can even quickly supply targeted lead lists for you at the low cost of $1/lead, which includes targeting strategy and research, along with sample list data so you have confidence the leads meet your specific criteria.

We also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add on to any Outreach Campaign plan for just $255 per month, ensuring 360-degree coverage of your leads. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For wider outbound sales support, flexible features, robust CRM integrations, and 24/7 North America-based professionals, Smith.ai is the superior choice over Callbox.