Smith.ai Outreach Campaigns vs. Callbox: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

Learn More About Smith.ai

Virtual receptionists can help your business!

(We serve thousands of businesses daily, just like yours.)

Let's talk!

Please complete the form and we'll be in touch shortly.
14-day money-back guarantee
Live Agents 24/7
Bilingual

Smith.ai: The best alternative to Callbox

COSTS & SETUP
Pricing
Per call
Custom quote
Starting cost
$4/call
Custom quote
Monthly call minimum
100 calls
Info Unavailable
Setup & onboarding cost
Free
Info Unavailable
Setup & onboarding period
1-2 days
Info Unavailable
Minimum work period
1 month
Info Unavailable
Long-term contracts
No
Info Unavailable
Cancellation fees
No
Info Unavailable
Commission or revenue share
No
Info Unavailable
Money-back guarantee
✔ 14 days, up to $1,000
Multiple campaigns per account
✔ Up to 10 concurrent campaigns
CAPABILITIES
North America-based professionals
24/7 live agents
Cold calling
✔ Warm & cold outreach available
Warm transfers
Call routing & complex workflows
Appointment setting
Spanish-speaking agents
Prospecting & lead engagement
Lead screening & qualification
Event sign-ups & registrations
Complete intake & order forms
Payment collection
Donor engagement & charprocessing
Inbound call handling
✔ From $255/mo
Totally optional
Email & SMS follow up
Answer basic FAQs
Real-time campaign tracking
Call transfers via SMS & Slack
Custom campaign greetings & instructions
Custom campaign goals & objectives
TECHNOLOGY & PERFORMANCE
Client dashboard with metrics
✔ Includes real-time metrics
List submission & assignments
✔ API and CSV Upload
Lead lists provided
✘ Client supplies lists
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
CLIENT SUCCESS
Campaign updates & modifications
✔ Unlimited, even after campaign launch
Account managers
Quality assurance team
Client support channels
Phone, email, and SMS
Phone and email
Read our reviews
Clutch Logo

Callbox mainly offers digital marketing services. Smith.ai offers comprehensive coverage, from administrative automation support to outreach sales assistance.

For details on their pricing, you’ll have to reach out to Callbox for a custom quote, which is time-consuming in and of itself. Transparent pricing gives you an idea of what to expect, so if a company isn’t advertising their pricing, they might be hiding something. Smith.ai’s pricing is listed clearly on our website: We charge a competitively low rate per-call, so your monthly costs will be based on how many calls you’d like us to make on your behalf. No hidden fees. No contracts. No revenue sharing. 


As far as sales capabilities go, Callbox does offer some unique marketing features, like multi-channel touchpoints and techstacks. However, Smith.ai's Outreach Campaigns gives you more control over your campaigns while remaining hands-off. From a one-time call to a curious prospect to a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, our Outreach Campaigns feature is designed to help you effectively execute all of your marketing campaign strategies with lead follow-ups, appointment setting, and so much more. 


Of course, Callbox does offer some basic telesales reporting options, but it just doesn’t compare to Smith.ai’s. We provide real time updates on your campaigns’ progress, a quality assurance team and account manager to professionally assist you in achieving your campaign goals, among so many others. We even provide multiple support channels for you, so it's that much easier to manage your campaigns from afar. Simply put: Smith.ai gives you all the tools you need to build, manage, adjust, and improve your campaigns under one single service provider. Callbox is more of a marketing support provider than a campaign strategy and management platform.


When it comes to technology, Smith.ai and Callbox both have online portals where you can track calls, update contact info, and more, but Smith.ai integrates with more of the CRMs, marketing platforms, calendars, billing systems, and intake forms businesses like yours use everyday. Plus, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users). 


And Callbox only specializes in providing marketing assistance, which means the rest of your business needs go unmet. Smith.ai, on the other hand, offers quality, comprehensive coverage for everything your team could use a little bit of support with, from outbound calls and sales assistance to secure payment collection and 24/7 inbound answering. Additionally, each and every one of Smith.ai’s live agents work from a quiet, North American-based home office and are highly trained in sales, intake, and customer service, so your leads are guaranteed to receive the industry-leading support they deserve.

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to Callbox.

THE BASICS!

You provide the spreadsheet or feed of recipients to call, and we'll reach out. Send us prospects, leads, clients, donors, partners, or any others who need outreach by phone.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, registering clients for an event, or more.
Our agents can send an email and text message after each call to boost engagement and conversion rates
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Try risk-free. 14-day money-back guarantee.

Get started NOW

What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC
Get started risk-free. 14-day money-back guarantee.

LIVE AGENTS AVAILABLE 24/7

Starter
$400
Per Month
100
AGENT CALLS
$4.00 per call over 100
Basic
$1,750
Per Month
500
AGENT CALLS
$3.50/CALL OVER 500
Pro
$3,000
Per Month
1,000
AGENT CALLS
$3.00/CALL OVER 1,000
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

TALK TO US

Book a Free Consultation

Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

Book a Consultation

We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services