In-Depth Comparison

Smith.ai vs. Callbox

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to Callbox

COSTS & SETUP

Pricing
Per contact
Per project
Starting cost
$12/contact
Info unavailable
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
1,333 contacts
Setup & onboarding period
1-2 days
Info unavailable
Minimum commitment
6 months
Long-term contract
No
No
Cancellation fee
No
Info unavailable

OUR AGENTS

North America-based professionals
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24/7/365 live sales calls
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Spanish-speaking agents
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Agents work from quiet home offices
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capabilities

Appointment setting
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Cold calling
βœ” Warm & cold outreach available
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Inbound call handling
βœ” From $285/mo, optional
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Warm transfers
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Call transfer notifications via SMS, Slack & Teams
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Complex call routing
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Prospecting & lead engagement
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Lead screening & qualification
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Complete intake & order forms
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Payment collection
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Answer basic FAQs
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Email & SMS follow up
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Event sign-ups & registrations
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CAMPAIGN STRATEGY

Copywriting & script review
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Custom instructions, goals, and workflows backed by AI
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Sales playbooks
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List upload
βœ” API and CSV Upload
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Lead lists provided
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TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
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CRM, intake & marketing software integration
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Zapier integration
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Calendaring software integration
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Online invoice & payment integration
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SMS, Slack & Teams integration
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Goal-oriented workflows
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Call recording & transcription
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Local caller ID matching
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Open APIs
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Info unavailable

CLIENT SUCCESS

Dedicated account manager
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Client support channels
Phone, email, and SMS
Phone, email, and SMS
Quality assurance team
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Strategic staff per campaign
5+
6

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Callbox offers simple lead generation services while Smith.ai provides comprehensive sales outreach.

Callbox isn’t available 24/7/365, Smith.ai is. It doesn't matter what time zone your customers are in, your leads will be reached with speed and efficiency. Our hundreds of North America-based agents perform sales outreach to your targeted leads. And, unlike Callbox, we don't limit the amount of agents working on your campaign. Our SDRs push past stalls or objections to reach your most important business goals.

Smith.ai’s pricing is transparent. Our per-contact model means your investment starts at $600 per month, with 50 contacts included. You only pay for the leads you want us to reach. All campaigns come with cadences of up to five calls and include follow-up emails and texts to improve conversion rates. Our bundled solutions also include CRM integration, appointment setting, and business caller ID β€” at no extra cost. With Callbox you need to reach out to them to request a quote β€” and there are few details on what their packages and pricing actually include.

We start with a strategy based on your specific lead lists and business objectives. With white glove set-up and support and a dedicated account manager, our outreach campaigns are tailored to your audience size and ICP. Our English and Spanish-speaking SDRs make the calls using our AI-driven workflows to engage at the right time and with the right message.Β 

Callbox might help you monitor overall campaign stats, but Smith.ai’s client dashboard gives you full visibility into each of your campaign’s performances. You can view real-time statuses, attempts we’ve made, and call outcomes per contact. That way, you know exactly what happened with each and every touchpoint. With access to detailed call summaries, as well as audio recordings and searchable transcripts, you’ll have the insight you need to better manage your leads and nurture them towards closed deals.

Callbox only integrates with one third-party tool, Hubspot. At Smith.ai, we can sync with over 5,000 CRMs, marketing software (including Hubspot), calendars, and billing systems. Through these integrations, we can automatically import your leads into our system β€” like from website form fills or Facebook lead gen ads β€” for immediate outbound engagement. We can even quickly supply targeted lead lists for cold calling at the low cost of $1/lead, which includes targeting strategy and research, along with sample list data so you have confidence the leads meet your specific criteria.

We also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add on to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire β€œfrontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For wider outbound sales support, flexible features, robust CRM integrations, and 24/7 North America-based professionals, Smith.ai is the superior choice over Callbox.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.