COSTS & SETUP | ||
Pricing | Per contact | Per ticket |
Starting cost | $12/contact | Info unavailable |
Set-up fee | $750 | |
Monthly minimum | 50 warm contacts or 1,000 cold contacts | Info unavailable |
Setup & onboarding period | 1-2 days | 1-7 days |
Minimum commitment | 6 months | Info unavailable |
Long-term contract | No | No |
Cancellation fee | No | Info unavailable |
OUR AGENTS | ||
North America-based professionals | ✔ | ✘ |
24/7/365 live sales calls | ✔ | ✔ |
Spanish-speaking agents | ✔ | ✔ |
Agents work from quiet home offices | ✔ | ✔ |
capabilities | ||
Appointment setting | ✔ | ✔ |
Cold calling | ✔ Warm & cold outreach available | ✔ |
Inbound call handling | ✔ From $285/mo, optional | ✔ |
Warm transfers | ✔ | ✔ |
Call transfer notifications via SMS, Slack & Teams | ✔ | ✘ |
Complex call routing | ✔ | ✔️ |
Prospecting & lead engagement | ✔ | ✔ |
Lead screening & qualification | ✔ | ✔ |
Complete intake & order forms | ✔ | ✘ Order forms only |
Payment collection | ✔ | ✘ |
Answer basic FAQs | ✔ | ✔ |
Email & SMS follow up | ✔ | ✔ |
Event sign-ups & registrations | ✔ | Info unavailable |
CAMPAIGN STRATEGY | ||
Copywriting & script review | ✔ | ✔️ |
Custom instructions, goals, and workflows backed by AI | ✔ | ✔ |
Sales playbooks | ✔ | ✘ |
List upload | ✔ API and CSV Upload | ✔ CSV upload |
Lead lists provided | ✔ | ✔ |
TECHNOLOGY & INTEGRATIONS | ||
Client dashboard with real-time campaign tracking | ✔ | ✔ |
CRM, intake & marketing software integration | ✔ | ✔ |
Zapier integration | ✔ | ✘ |
Calendaring software integration | ✔ | ✔ |
Online invoice & payment integration | ✔ | ✘ |
SMS, Slack & Teams integration | ✔ | ✘ |
Goal-oriented workflows | ✔ | ✔ |
Call recording & transcription | ✔ | ✘ |
Local caller ID matching | ✔ | ✘ |
Open APIs | ✔ | ✘ |
CLIENT SUCCESS | ||
Dedicated account manager | ✔ | ✘ |
Client support channels | Phone, email, and SMS | Phone and email |
Quality assurance team | ✔ | ✘ |
Strategic staff per campaign | 5+ | Info unavailable |
Arenacx is a marketplace platform that connects businesses with outsourced labor providers from around the world. They are a broad business solution for finding a sales partner and offer no specializations. Plus, their rates fluctuate based on need. If you’re looking for more comprehensive sales support with rich reporting capabilities, turn to Smith.ai.
We use a call-first strategy that incorporates text and email follow-up with detailed information as supplemental engagement techniques. Our plans start at just $600 per month which includes 50 contacts, white-glove setup, script writing, client onboarding, and a dedicated account manager. Plus, we have our own team of North America-based agents, working 24/7/365 and able to call your leads in either English or Spanish. Our SDRs have specialized training in sales outreach to deliver real results efficiently and affordably.
Our technology bests Arenacx. Using our proprietary AI software, our agents make calls at the right time, use the right messaging, and focus on your campaign objective — as defined by you. All our plans include — at no additional cost — appointment setting, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. Through these integrations, we can automatically import leads into our system for direct and immediate outbound engagement. Whether those leads are coming from website form fills, special offers, or Facebook lead gen ads —- we’ll solve your speed to lead constraints.
Need more leads for cold calling efforts? We can quickly supply targeted lead lists upon request for a low cost of $1/lead, which includes targeting strategy and research, along with sample list data so you have confidence the leads meet your specific criteria. We act as a true sales partner and provide the support you need to reach your most important business goals.
Arenacx and Smith.ai both provide analytics to view the results of your campaigns. But Smith.ai’s dashboard offers full visibility into your campaign’s success. You can monitor real-time statuses, attempts we’ve made, call outcomes per contact, and more. That way, you know exactly what happens with every outbound call or email to better measure the ROI of your sales efforts.
Critically, we also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add on to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads — particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.
For higher quality sales outreach, flexible features, and rich reporting capabilities with integrations, Smith.ai is the superior choice over Arenacx.