Smith.ai Outreach Campaigns vs. Arenacx: In-Depth Comparison

Unlike Smith.ai, Arenacx offers no specialization. They are a broad solution to outsourcing a long list of business services. If you’re looking for affordable sales support, think Smith.ai. Our per-contact pricing model means your monthly costs will be based on how many contacts you’d like us to reach out to on your behalf — it’s as simple as that.

On top of that, unlike Arenacx, Smith.ai’s agents are all North America-based and work from quiet home offices, as well, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. You can rest assured your leads are in good hands with Smith.ai. 

Arenacx’s main advantage is its marketplace platform which connects businesses with outsourced labor providers, but do you really need that for such a high cost, as an extra expense? Or can you get outsourced directly and at a much more affordable rate? Smith.ai has our own team of agents, so you don’t need to spend any time or money searching for the help you need. Plus, our agents come trained in customer service and sales, so we can deliver real results for SMBs and midmarket far more efficiently and affordably!

Sure, both Arenacx and Smith.ai have dashboards that allow you to manage campaigns digitally, but Smith.ai’s dashboard goes above and beyond to give you full-visibility into your campaign’s success. We capture key data on the caller, including the time of the call, call attempt number, from phone number, lead status — even action taken. That way, you know exactly what happened during and after every call. And with access to detailed call summaries as well as audio recordings and searchable transcripts of every call, the proof is in the pudding. 

As far as technology is concerned, Arenacx fails to compare to Smith.ai. We play well with over 5,000 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform connects to you via SMS, Slack, and Zapier. We even have an open API (for our more tech-savvy users). 

On top of that, Arenacx doesn’t really take work off your plate. Again, they are simply a marketplace, so they don’t offer many of the useful features, like payment collection or call routing. Smith.ai doesn’t only provide highly trained professionals, but our agents take on workloads in order to become a true extension of your office: We can make outbound calls on your behalf and be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. We provide comprehensive coverage so you can address all your business needs under one roof.

For higher quality outreach sales support at more affordable pricing, flexible features, robust CRM integrations, and 24/7 North America-based professionals, businesses prefer Smith.ai to Arenacx.