Smith.ai Outreach Campaigns vs. 24H Virtual: In-Depth Comparison

Compare Smith.ai Outreach Campaigns vs 24H Virtual and see how we create more sales opportunities for your business through our outbound calls.

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Smith.ai: The best alternative to 24H Virtual

COSTS & SETUP
Pricing
Per contact
Per minute
Starting cost
$12/contact
$1.41-$2.99/minute
Set-up fee
$750
Monthly minimum
200 contacts
100 minutes
Setup & onboarding period
1-2 days
Varies by plan
Minimum commitment
3 months
1 month
Long-term contract
No
No
Cancellation fee
No
No
OUR AGENTS
North America-based professionals
✘ Some
24/7/365 live sales calls
Spanish-speaking agents
Agents work from quiet home offices
CAPABILITIES
Appointment setting
Cold calling
✔ Warm & cold outreach available
Inbound call handling
✔ From $255/mo, optional
Warm transfers
Call transfer notifications via SMS, Slack & Teams
✘ SMS only
Complex call routing
Prospecting & lead engagement
Lead screening & qualification
Complete intake & order forms
Payment collection
Answer basic FAQs
Email & SMS follow up
Event sign-ups & registrations
CAMPAIGN STRATEGY
Copywriting & script review
Custom instructions, goals, and workflows backed by AI
Sales playbooks
Info unavailable
List upload
✔ API and CSV Upload
✔ CSV upload
Lead lists provided
TECHNOLOGY & INTEGRATIONS
Client dashboard with real-time campaign tracking
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
Goal-oriented workflows
Call recording & transcription
✘ Call recordings only
Local caller ID matching
Open APIs
CLIENT SUCCESS
Dedicated account manager
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
Info unavailable
Strategic staff per campaign
5+
Info unavailable
Read our reviews
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Smith.ai offers sophisticated sales outreach while 24H Virtual makes simple outbound calls.

24H Virtual has a small team of dedicated virtual receptionists that perform basic callbacks to customers. Smith.ai offers so much more. Our hundreds of North America-based agents act as an extension of your sales team — contacting and engaging leads to meet your most important business goals. This could include immediate follow-up on sales inquiries, screening leads, inviting contacts to an event or webinar, seeking new online reviews, or booking sales appointments. Regardless of what you’re looking to accomplish, our English- or Spanish-speaking SDRs can provide the sales outreach support you need. 

Beyond core capabilities, 24H Virtual can’t compete with us on pricing. For basic outbound calls, they charge per minute. That makes budgeting almost impossible since you can’t predict how long calls will take — and therefore can’t forecast your monthly spend. With Smith.ai, our plans start at just $2,400 per month with 200 contacts included at the starting price, with discounts available for larger list sizes. All plans include white-glove setup, script writing, client onboarding, and a dedicated account manager. We make up to five calls to each lead and use a call-first strategy that incorporates text and email follow-up with detailed information as supplemental engagement techniques. Plus, we can quickly supply targeted lead lists upon request for a low cost of $1/lead, which includes strategy and research, along with sample list data so you have confidence the leads match your ICP.

24H Virtual can make dials and take care of basic customer inquiries. But for businesses looking to scale with consistency — Smith.ai is the better fit. Our agents use AI-driven workflows to stay on-message at all times and handle each call with your sales objective in mind. You can always check on progress, too. We offer a full view in your client dashboard to monitor campaign results in real-time. This rich call intelligence indicates the status and result of each and every touchpoint across all campaigns.

That’s not even the end of our features. We offer strategy and planning, appointment setting, payment collection, and call routing. We also integrate with your CRM and marketing software so call details are automatically logged in your system, new leads are added and updated, and appointments are booked directly on your calendar. Through these integrations, you can pass leads directly into our system for immediate outbound engagement. We’ll solve your speed to lead issues and help you secure more sales opportunities.

Critically, we also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add-on to any Outreach Campaigns plan for just $255 per month, ensuring 360-degree coverage of your leads — particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our calls or emails are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about coverage when our campaigns are running on your behalf.

For growth-minded businesses who value strategy, more sophisticated sales outreach, and rich reporting capabilities, Smith.ai is the superior choice over 24H Virtual.

THE BASICS!

You provide the leads, and we'll ensure they are engaged, qualified, and converted. Send us prospects, leads, clients, donors, partners, or any others who need outreach.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, or registering clients for an event, to name a few.
Our agents can send an email and text message after each call to boost engagement and conversion rates.
Track campaign performance to see which recipients converted, how many calls have been made, and more.

Recognized by Clutch as a top sales outsourcing provider.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC

LIVE AGENTS AVAILABLE 24/7

ON-DEMAND

Starting at$3,000 per campaign

200 CONTACTS
$15/contact
One-time purchase

Ongoing

Starting at$2,400 per month

200 CONTACTS
$12/contact
3-month minimum
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services