In-Depth Comparison

Smith.ai vs. 24H Virtual

Compare features and see how we create more sales opportunities for your business through our outbound calls.

Smith.ai Virtual Receptionists:
The best alternative to 24H Virtual

COSTS & SETUP

Pricing
Per contact
Per minute
Starting cost
$12/contact
$1.41-$2.99/minute
Set-up fee
$750
Monthly minimum
50 warm contacts or 1,000 cold contacts
100 minutes
Setup & onboarding period
1-2 days
Varies by plan
Minimum commitment
6 months
Long-term contract
No
No
Cancellation fee
No
Info unavailable

OUR AGENTS

North America-based professionals
βœ”
✘ Some
24/7/365 live sales calls
βœ”
✘ Upon request only
Spanish-speaking agents
βœ”
βœ”
Agents work from quiet home offices
βœ”
βœ”

capabilities

Appointment setting
βœ”
βœ”
Cold calling
βœ” Warm & cold outreach available
βœ”
Inbound call handling
βœ” From $285/mo, optional
βœ”
Warm transfers
βœ”
βœ”
Call transfer notifications via SMS, Slack & Teams
βœ”
✘
Complex call routing
βœ”
βœ”
Prospecting & lead engagement
βœ”
βœ”
Lead screening & qualification
βœ”
βœ”
Complete intake & order forms
βœ”
✘
Payment collection
βœ”
✘
Answer basic FAQs
βœ”
βœ”
Email & SMS follow up
βœ”
✘
Event sign-ups & registrations
βœ”
βœ”

CAMPAIGN STRATEGY

Copywriting & script review
βœ”
βœ”
Custom instructions, goals, and workflows backed by AI
βœ”
✘
Sales playbooks
βœ”
Info unavailable
List upload
βœ” API and CSV Upload
βœ” CSV upload
Lead lists provided
βœ”
✘

TECHNOLOGY & INTEGRATIONS

Client dashboard with real-time campaign tracking
βœ”
βœ”
CRM, intake & marketing software integration
βœ”
βœ”
Zapier integration
βœ”
✘
Calendaring software integration
βœ”
βœ”
Online invoice & payment integration
βœ”
✘
SMS, Slack & Teams integration
βœ”
✘
Goal-oriented workflows
βœ”
βœ”
Call recording & transcription
βœ”
✘ Call recordings only
Local caller ID matching
βœ”
βœ”
Open APIs
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✘

CLIENT SUCCESS

Dedicated account manager
βœ”
✘
Client support channels
Phone, email, and SMS
Phone and email
Quality assurance team
βœ”
✘
Strategic staff per campaign
5+
Info unavailable

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai offers sophisticated sales outreach while 24H Virtual makes simple outbound calls.

24H Virtual has a small team of dedicated virtual receptionists that perform basic callbacks to customers. Smith.ai offers so much more. Our hundreds of North America-based agents act as an extension of your sales team β€” contacting and engaging leads to meet your most important business goals. This could include immediate follow-up on sales inquiries, screening leads, inviting contacts to an event or webinar, seeking new online reviews, or booking sales appointments. Regardless of what you’re looking to accomplish, our English- or Spanish-speaking SDRs can provide the sales outreach support you need.Β 

Beyond core capabilities, 24H Virtual can’t compete with us on pricing. For basic outbound calls, they charge per minute. That makes budgeting almost impossible since you can’t predict how long calls will take β€” and therefore can’t forecast your monthly spend. With Smith.ai, our plans start at just $600/mo with 50 contacts included at the starting price, with discounts available for larger list sizes. All plans include white-glove setup, script writing, client onboarding, and a dedicated account manager. We make up to five calls to each lead and use a call-first strategy that incorporates text and email follow-up with detailed information as supplemental engagement techniques. Plus, we offer cold calling and can quickly supply targeted lead lists upon request for a low cost of $1/lead, which includes strategy and research, along with sample list data so you have confidence the leads match your ICP.

24H Virtual can make dials and take care of basic customer inquiries. But for businesses looking to scale with consistency β€” Smith.ai is the better fit. Our agents use AI-driven workflows to stay on-message at all times and handle each call with your sales objective in mind. You can always check on progress, too. We offer a full view in your client dashboard to monitor campaign results in real-time. This rich call intelligence indicates the status and result of each and every touchpoint across all campaigns.

That’s not even the end of our features. We offer strategy and planning, appointment setting, payment collection, and call routing. We also integrate with your CRM and marketing software so call details are automatically logged in your system, new leads are added and updated, and appointments are booked directly on your calendar. Through these integrations, you can pass leads directly into our system for immediate outbound engagement. We’ll solve your speed to lead issues and help you secure more sales opportunities.

Critically, we also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add-on to any Outreach Campaigns plan for just $285 per month, ensuring 360-degree coverage of your leads β€” particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our calls or emails are greeted and engaged immediately. We handle the entire β€œfrontline” of your lead flow so you never need to worry about coverage when our campaigns are running on your behalf.

For growth-minded businesses who value strategy, more sophisticated sales outreach, and rich reporting capabilities, Smith.ai is the superior choice over 24H Virtual.

Strategic ways to enhance your sales team

Warm engagement for inbound leads and clients, and cold prospecting to accelerate sales growth from the ground up.

Warm engagement

Plans starting at

$600
Per
month

Cold prospecting

Plans starting at

$10,000
Per
month
Per-contact pricing, not per-minute or per-agent
Ongoing support to meet your business objectives
North America-based agents who work 24/7
Custom campaigns with no annual contracts
View pricing details

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Crushing sales quotas
Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me and I get to talk to only qualified leads. We essentially have a team of intake people who know our product and work directly for us.
Adam Cohen
Managing Partner, Ticket Crushers

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.