With prices ranging from $1.04-$1.95 per minute, 24H Virtual’s outbound services can be quite costly in the long run, especially if you have prospects with more complex questions. Smith.ai, on the other hand, only charges per-call, not per minute, so your monthly costs will be based on how many calls you’d like us to make on your behalf. With us, you won’t be stuck with a hefty bill for a lengthy call and you can rest assured that the quality of the calls we make on your behalf is always top-tier.
Admittedly, 24H Virtual advertises quality campaign strategy and analysis features, but Smith.ai's Outreach Campaigns outsourced sales support places the control back in your hands. Our outreach campaigns feature enables our live agents to follow-up with potential clients, set appointments with prospective clients, re-engage previously unresponsive leads, and so much more. We even offer real-time performance analytics so it’s easy for you to follow your campaigns’ progress while remaining hands-off. Compared to 24H Virtual, our outreach support services are more customizable, so you can get more say in how your outbound calls are handled.
Yes, 24H Virtual can make outbound calls on your behalf, but their services focus less on sales outreach support and more on administrative automation. Smith.ai’s sales support doesn’t start and stop with outbound calls. Whether it's a one-time or a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, we’ve got you covered. Smith.ai offers all the tech and tools your team needs to build efficient campaigns with just a single service provider.
On top of high-quality sales support, Smith.ai’s live agents can become a true extension of your office: Not only can we make outbound sales calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Our services don’t start and end with sales outreach support – We provide comprehensive coverage so you can address all your business needs under one roof. 24H Virtual offers
As far as technology goes, Smith.ai and 24H Virtual both have online portals where you can track calls, note key performance metrics, and more, but when it comes to integrations, Smith.ai takes the lead. Whereas 24H Virtual doesn’t advertise many integrations, we play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Additionally, our AI platform connects to you via SMS and Slack and is even a Zapier trigger.
And while 24H Virtual’s agents aren’t guaranteed to be trained in sales, Smith.ai’s agents are. We hire bright and friendly agents who sound just like in-house, ensuring each and every one of your calls, chats, and messages are handled by knowledgeable, experienced agents ready to nurture your leads through your sales funnels exactly as your sales team normally would.
For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to 24H Virtual.