Smith.ai Outreach Campaigns vs. 24H Virtual: In-Depth Comparison

Compare features and see how businesses like yours can engage more leads and serve clients better 24/7/365 with Smith.ai Outreach Campaigns.

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Smith.ai: The best alternative to 24H Virtual

COSTS & SETUP
Pricing
Per call
Per minute
Starting cost
$4/call
$1.04-$1.95/minute
Monthly call minimum
100 calls
100 minutes
Setup & onboarding cost
Free
$75 start-up fee
Setup & onboarding period
1-2 days
Info Unavailable
Minimum work period
1 month
Info Unavailable
Long-term contracts
No
No
Cancellation fees
No
Info Unavailable
Commission or revenue share
No
No
Money-back guarantee
✔ 14 days, up to $1,000
Multiple campaigns per account
✔ Up to 10 concurrent campaigns
CAPABILITIES
North America-based professionals
24/7 live agents
Cold calling
✔ Warm & cold outreach available
Warm transfers
Call routing & complex workflows
Appointment setting
Spanish-speaking agents
Prospecting & lead engagement
Lead screening & qualification
Event sign-ups & registrations
Complete intake & order forms
Payment collection
Donor engagement & charprocessing
Inbound call handling
✔ From $255/mo
Totally optional
Email & SMS follow up
Answer basic FAQs
Real-time campaign tracking
Call transfers via SMS & Slack
✔ SMS Only
Custom campaign greetings & instructions
Custom campaign goals & objectives
TECHNOLOGY & PERFORMANCE
Client dashboard with metrics
✔ Includes real-time metrics
List submission & assignments
✔ API and CSV Upload
Info Unavailable
Lead lists provided
✘ Client supplies lists
CRM, intake & marketing software integration
Zapier integration
Calendaring software integration
Online invoice & payment integration
SMS, Slack & Teams integration
✔ SMS Only
CLIENT SUCCESS
Campaign updates & modifications
✔ Unlimited, even after campaign launch
Account managers
Quality assurance team
Client support channels
Phone, email, and SMS
Phone, email, and SMS
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24H Virtual has slightly more limited sales capabilities. Smith.ai offers comprehensive outbound sales support and so much more.

With prices ranging from $1.04-$1.95 per minute, 24H Virtual’s outbound services can be quite costly in the long run, especially if you have prospects with more complex questions. Smith.ai, on the other hand, only charges per-call, not per minute, so your monthly costs will be based on how many calls you’d like us to make on your behalf. With us, you won’t be stuck with a hefty bill for a lengthy call and you can rest assured that the quality of the calls we make on your behalf is always top-tier. 


Admittedly, 24H Virtual advertises quality campaign strategy and analysis features, but Smith.ai's Outreach Campaigns outsourced sales support places the control back in your hands. Our outreach campaigns feature enables our live agents to follow-up with potential clients, set appointments with prospective clients, re-engage previously unresponsive leads, and so much more. We even offer real-time performance analytics so it’s easy for you to follow your campaigns’ progress while remaining hands-off. Compared to 24H Virtual, our outreach support services are more customizable, so you can get more say in how your outbound calls are handled.


Yes, 24H Virtual can make outbound calls on your behalf, but their services focus less on sales outreach support and more on administrative automation. Smith.ai’s sales support doesn’t start and stop with outbound calls. Whether it's a one-time or a six-part call sequence to hundreds of webinar registrants with the aim of scheduling sales demos, we’ve got you covered. Smith.ai offers all the tech and tools your team needs to build efficient campaigns with just a single service provider. 


On top of high-quality sales support, Smith.ai’s live agents can become a true extension of your office: Not only can we make outbound sales calls on your behalf, but we can also be the staff who receives call-backs and inbound calls from leads and clients with our Virtual Receptionist plans. Our services don’t start and end with sales outreach support – We provide comprehensive coverage so you can address all your business needs under one roof. 24H Virtual offers


As far as technology goes, Smith.ai and 24H Virtual both have online portals where you can track calls, note key performance metrics, and more, but when it comes to integrations, Smith.ai takes the lead. Whereas 24H Virtual doesn’t advertise many integrations, we play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Additionally, our AI platform connects to you via SMS and Slack and is even a Zapier trigger. 


And while 24H Virtual’s agents aren’t guaranteed to be trained in sales, Smith.ai’s agents are. We hire bright and friendly agents who sound just like in-house, ensuring each and every one of your calls, chats, and messages are handled by knowledgeable, experienced agents ready to nurture your leads through your sales funnels exactly as your sales team normally would.

For higher quality outreach campaigns, far more affordable pricing, highly capable agents, robust CRM integrations, and 24/7 North America-based professionals, growth-oriented businesses prefer Smith.ai to 24H Virtual.

THE BASICS!

You provide the spreadsheet or feed of recipients to call, and we'll reach out. Send us prospects, leads, clients, donors, partners, or any others who need outreach by phone.
We're all about scheduling. We can make outreach calls according to your timing preferences. We can also book meetings with leads as part of our outreach work.
Our friendly, professional agents will handle all your calls with a smile, 24/7/365. We sound just like in-house, or even better.
Our agents work to achieve your campaign goals, whether that's setting appointments with new leads, promoting a special offer, registering clients for an event, or more.
Our agents can send an email and text message after each call to boost engagement and conversion rates
Track campaign performance to see which recipients converted, how many calls have been made, and more.

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What our customers are saying

"The quality of their work is consistent. Regardless of who’s taking the call, I know they're trained well and can handle it professionally. I consistently receive high praise for Smith.ai from my customers and my prospects. I actually have gotten direct business because of the way they handle calls."
Rick Staton
CMIT Solutions of Upper Chesapeake – Columbia
"I’ve been with Smith.ai for two years. I am very happy with their services. No missed calls, they return call requests within a few hours, handle all calls professionally and are constantly checking in to see how they can improve. I love that they truly value their clients input. Highly recommend!"
Crissy Schafer
The Florida Medicaid Planning & Elder Law Firm
"I use Smith.ai as an extension of my team, so they serve as a communication touchpoint, handling outbound and inbound calls along with our chat feature. Working with Smith.ai has enabled the business to scale its efforts and size. Their ability to be flexible and reliable shows their dedication to client satisfaction and their level of client service shows how much they care."
Kimberly Bennett
K Bennett Law LLC
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LIVE AGENTS AVAILABLE 24/7

Starter
$400
Per Month
100
AGENT CALLS
$4.00 per call over 100
Basic
$1,750
Per Month
500
AGENT CALLS
$3.50/CALL OVER 500
Pro
$3,000
Per Month
1,000
AGENT CALLS
$3.00/CALL OVER 1,000
Custom pricing is available. Just let us know what you need!

QUESTIONS? LET'S TALK.

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Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

Small businesses trust Smith.ai for superior customer engagement services